Supply & Demand Planning Manager

Job Description

The Supply/Demand Planning Manager position reports to the Enterprise Planning Mgr.  The Supply/Demand Planning Manager will lead the supply/demand planning process strategy and own process standards. They will be responsible for assuring supply across Quest Business units to maintain KPI standards, product availability, cost control & planning capabilities, ensuring alignment amongst all partners including but not limited to Commercial, Franchise, Laboratory Operations, Finance and Supply Chain organization. They will oversee a team of planners and be responsible for the execution of the supply plan. This position will interact with all the functions involved to ensure customer satisfaction and end-to-end supply chain planning. They will lead the implementation and execution of industry Supply/Demand Planning best practices, ensuring process standardization and overall maturity progression over time, collaborating with key partners, from executive leaders to planners.

This professional will work in a Hybrid capacity with 1-3 days a week onsite. Occasional travel to our Clifton, NJ lab will be required. This candidate can also be based out of one of our following sites:

Miramar, FL
Tampa, FL
Wood Dale, CA
Lenexa, KS
Marlborough, MA
Clifton, NJ
Pittsburgh, PA
Irving, TX
Houston, TX

Responsibilities:

• Establish best practices and maintain process documentation/task flows.
• Define and implement process improvements in Supply/Demand Planning; accountable for ongoing improvements in fill rate / in stock, freight cost optimization, inventory optimization, partner with demand planning, commercial organization and internal/external stakeholders.
• Accountable for team and processes that impact fill rate, transportation costs, inventory days on hand, item setup, transitions, and other duties as assigned. 
• Integrate backlog, statistical forecasting, promotions, portfolio management, market intelligence, industry trends and other demand into a supply plan. 
• Develop conclusions and make recommendations about supply plan opportunities and risks, to improve business performance.
• Collaborate with suppliers to optimize the CPFR process and planning strategies 
• This position will interact with all the involved functions to ensure customer satisfaction and end-to-end supply chain planning. They will lead the implementation and execution of industry Supply/Demand Planning best practices, ensuring process standardization and overall maturity progression over time, collaborating with key partners, from executive leaders to planners.
• Process orchestration and governance: design, standardize and sustain demand‑planning processes, meeting cadence and RACI clarity.

Qualifications:

• 2 years of supervisory and planning experience required 
• 5 years of experience in purchasing/supply chain management or operations management 
• Strong understanding about demand planning, supply and inventory planning, portfolio planning and integrated planning concepts, principles and processes  
• Continuous improvement mindset
• Evaluate scenarios with attention to detail with end-to-end supply chain impact in mind.
• The ability to understand and present data in a meaningful way to varying stakeholders.

People Leader Responsibility:

• Ability to lead a team.
• Ability to run multiple projects at the same time
• Sense of urgency required
• Relationship Builder
• Influencing
• Supervises up to 6 FTEs:
• Supply Chain Analysts
• Supply Chain Demand Planners

Travel Required (Approx. 25%)

Education:

• Bachelor's degree with a focus in Supply Chain/Logistics, Business, or Technical field.  

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