Lead, Release Management

An Enterprise Release Manager is responsible for overseeing, coordinating, and managing the software release lifecycle, ensuring quality deployments. They work closely with product owners, business teams and product teams to plan, schedule and execute releases while maintaining quality, security, compliance and SDLC standards.

• Develop and manage release schedules ensuring alignment with business and technology strategies.
• Coordinate with cross-functional teams including Development, QA, QE, DevOps, IT Security, UAT, Support and Product Management to ensure successful releases.
• Enforce release governance and maintain documentation, ensuring adherence to best practices and SDLC production requirements.
• Maintain release progress and activities within required tools and document repositories
• Identify and mitigate risks escalating as needed to clear blockers.
• Oversee cross team and cross product release dependencies.
• Develop production readiness reviews 
• Run release deployments and post-deploy hypercare.
• Communicate release plans, impacts to stakeholders and issues throughout the release life cycle. 
• Drive Continuous improvement and automation initiatives to enhance release efficiency, reduce deployment risks and optimize processes.
• Lead projects that extend beyond standard software releases
• Lead and mentor release managers, ensuring best practices are followed across all releases.
• Serve as main point of contact for senior leadership regarding releases plans, risks and business impacts.

Education:  Bachelor's Degree Required

Preferred Work Experience: 

• Able to showcase previous product improvements that you owned
• Demonstrate how you’ve leveraged Customer Experience processes to act as an advocate for customers
• At least 2 years’ experience working in an Agile framework with digital products
• Experience in coaching, mentoring and/or training other team members 
• Progressive knowledge in the software development lifecycle.
• Formal training in project management (Agile, Waterfall, Scrum)
• Experience as a Project/Release/Environment Manager.
• Agile, Scrum certification

Knowledge: 

• Customer Experience Management
• Business Analysis
• Agile 
• Healthcare or clinical lab industry knowledge beneficial 

Skills: 

• Project Management
• Change Management
• Strong analytical and critical thinking skills 
• Beyond the typical communications skills, an ability to tell a story and present to senior leadership
• Ability to build strong and trusted relationships 
• Collaborate with others for optimal results 
• Ability to work independently and drive for results 

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.