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Regional Compliance Manager (Hybrid)

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Category Corporate Location Marlborough, Massachusetts Job function Administration Job family Compliance
Shift Day Employee type Regular Full-Time Work mode Hybrid

Job Description


Pay Range: $110,000 - $125,000 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

· Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours

· Best-in-class well-being programs

· Annual, no-cost health assessment program Blueprint for Wellness®

· healthyMINDS mental health program

· Vacation and Health/Flex Time

· 6 Holidays plus 1 "MyDay" off

· FinFit financial coaching and services

· 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service

· Employee stock purchase plan

· Life and disability insurance, plus buy-up option

· Flexible Spending Accounts

· Annual incentive plans

· Matching gifts program

· Education assistance through MyQuest for Education

· Career advancement opportunities

· and so much more!

At the direction of the Regional Compliance Director, responsible for communicating, training, driving and proactively monitoring compliance with all applicable federal and state laws, regulations, policy directives and ethical requirements at the laboratories within the region.




Responsibilities:
  • Actively support the Regional Compliance Director, including the ability to function as a substitute at business partner meetings and to provide guidance on complex issues
  • Management of compliance related areas including implementation of procedures and processes
  • Respond directly to internal/external customers regarding policies and assist them in finding solutions to business problems
  • Provide day-to-day Compliance support to Director-level colleagues
  • Assist in addressing Legal and Compliance issues in conjunction with Corporate departments and Senior Leadership / Executives within the Region
  • Assist in the investigation of any reports (IRs) or evidence of misconduct or non-compliance, and implementation of corrective action including training and retraining
  • Live training and communication to Quest employees on relevant policies, procedures and regulations
  • Manage all Audit requests, activities and requirements for the Region under supervision of the Regional Director
  • Manage the Compliance Monitoring Program and conduct site visits, as needed
  • Coordinate activities of Compliance staff at the direction of the Regional Compliance Director
  • Manage document assembly for third-party reimbursement audits; depositions and lawsuits; subpoena document production



Qualifications:

Education:  

  • B.S. in Medical Technology, Business Administration or experience
  • CHC or CHPC certification desirable

Work Experience:

  • 7+ years in the healthcare industry with a background in compliance, billing, operations and/or medical technology
  • Experience conducting audits and communicating findings
  • Experience supervising or providing technical leadership to others highly preferred
  • Experience with Quest Lab Information System and related business systems highly desirable
  • Demonstrated program management experience

Attributes:  

  • Understanding of all federal and state fraud and abuse laws and regulations

  • Training, facilitation and presentation skills, including the ability to draft training materials

  • Detailed knowledge of Compliance Policies and ability to explain and apply the policies to diverse fact patterns

  • Knowledge of sales and billing policies and processes

  • Demonstrated leadership, multi-tasking, communication and project management skills

  • Understanding of all aspects of lab operations

  • Combination of strong analytical skills and the demonstrated ability to translate analytical insights into proposed operational or strategic changes

  • Excellent interpersonal, presentation, and facilitation skills

  • Proven ability to be able to communicate and collaborate cross functionally multiple cross-functional groups and diverse personalities




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Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

“I love working here because Quest has been my second family and second home. I've experienced a wholesome work environment, and good management.”

- Quest Employee

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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any any other legally protected status . Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.

Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.