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Workers Compensation Specialist

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Category Operations Location Los Angeles, California Job function Operations Job family Operations
Shift Day Employee type Regular Full-Time Work mode Hybrid

Pay Range: $78,000 - $93,000 / year


Salary offers are based on a wide range of factors
including relevant skills, training, experience, education,
and, where applicable, certifications obtained. Market and
organizational factors are also considered. Successful
candidates may be eligible to receive annual performance
bonus compensation.


Benefits Information:
We are proud to offer best-in-class benefits and programs
to support employees and their families in living healthy,
happy lives. Our pay and benefit plans have been designed
to promote employee health in all respects – physical,
financial, and developmental. Depending on whether it is
a part-time or full-time position, some of the benefits
offered may include:
 Medical/Prescription Drugs
 Dental
 Vision
 Flexible Spending Accounts (FSAs)
 Supplemental Health Plans
 401(k) Plan – Company match dollar-for-dollar up to 5%
 Employee Stock Purchase Plan (ESPP)
 Supplemental Life Insurance
 Dependent Life Insurance
 Short- and Long-Term Disability buy-up
 Blueprint for Wellness
 Emotional Well-Being Resources
 Educational Assistance
 Paid time off / Health Time
 Variable Compensation Plans
 Sales Incentive Plans

Workers Compensation Specialist - West Hills, CA

Under the direction and supervision of the Regional Workers' Compensation Manager, West Region workers’ compensation and return to work claims as assigned.

This professional can work in a hybrid/mostly rmote capacity.


  • Report workers’ compensation claims to carrier timely.
  • Complete initial contact with injured employees timely and advise them of the workers’ compensation process and benefits as needed.
  • Lead return to work accommodation meetings with manager, supervisor and injured employee to effectively manage potential lost time cases to reduce lost time cases and days.
  • Proactively manage medical only and indemnity return to work claims from inception to closure or escalation to higher level claim management when necessary.
  • Effectively collaborate with EHS specialists, supervisors, injured employees, physicians, legal, and claim adjusters.
  • Respond to and resolve claim inquiries
  • Manage in-house claim management system including OSHA recordability, cause of injury, lost workdays, and accommodation days for accurate metrics.
  • Manage data files, including updating work status reports, and state specific documentation as needed.
  • Complete required reports as needed.
  • Assist the Regional Workers’ compensation manager with reports and projects as needed.
  • Assist with COVID case management as necessary.

Required Work Experience:

  • 3+ years of experience in a workers’ compensation claims role
  • Ability to work independently with limited direction from manager.
  • Working knowledge of the Workers’ Compensation Act and other applicable federal and state statutes and regulations.
  • Strong communication and interpersonal skills and ability to work and collaborate with claimants, customers, insureds, brokers, attorneys.
  • Technical knowledge of applicable state and local laws related claims management and return to work.

Preferred Work Experience:

  • Familiarity with ADA/FEHA law.
  • California Workers’ Compensation Claims Administration certification.

Education:

  • Bachelor’s Degree Preferred
  • High School Diploma or Equivalent(Required)

Licenses and Certifications:

  • Workers' Compensation Claims Professional (WCCP)

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

2024-57110

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“I love working here because Quest has been my second family and second home. I've experienced a wholesome work environment, and good management.”

- Quest Employee

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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.