Client Supply Order/Entry Clerk

Job Description

Client Supply Order/Entry Clerk - West Hills, CA - Monday-Friday 8:00AM-5:00PM

Position obtains and enters client supply orders into the Materials Management software system. 

Pay Range: $18.24 - $27.36 / hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
•    Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours 
•    Best-in-class well-being programs
•    Annual, no-cost health assessment program Blueprint for Wellness®
•    healthyMINDS mental health program
•    Vacation and Health/Flex Time
•    6 Holidays plus 1 "MyDay" off
•    FinFit financial coaching and services
•    401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
•    Employee stock purchase plan
•    Life and disability insurance, plus buy-up option
•    Flexible Spending Accounts
•    Annual incentive plans
•    Matching gifts program
•    Education assistance through MyQuest for Education
•    Career advancement opportunities
•    and so much more!

• Obtain client supply orders and enters them into the Materials Management software 
• Interact with clients as needed to obtain client supply order requests 
• Research client supply problems in conjunction with Marketing, Logistics and Client Supply warehouse, etc as needed 
• Inform clients of backorders and expected delivery times 
• Inform clients of utilization constraints if the amount requested exceeds the established utilization ratios. 
• Assist the Client Supply Materials Analyst, Client Supply Manager, Warehouse Materials Analyst and/or Warehouse Manager in resolving client utilization questions. 
• Inform the appropriate individuals of low stock and back ordered items. 
• Assist in the preparation and distribution of reports as needed. 
• Assist in performing cycle counts and full physical inventories as needed. 
• Assist in pick/pack process as needed. 
• Comply with all applicable and current Materials and Services Management, Human Resources, Employee Health and Safety, Compliance, OSHA, CLIA, etc. and policies and procedures. 
• Perform other duties as required. 

Required Work Experience:  

• High school diploma or equivallent is required.

Preferred Work Experience:  

• Previous experience in data entry preferred 
• Previous call center experience  

Physical and Mental Requirements:  

• N/A

Knowledge:  

• Working knowledge of Microsoft Office programs (word, excel, etc) or equivalent would be helpful, but not required 

Skills: 

• Basic math skills (addition, subtraction, multiplication, division) 
• Strong communication, especially verbal skills 
• Good record keeping skills 
• Good problem solving skills 
• Ability to operate a computer, printer, copier, and other basic office equipment 
• Ability to type minimum of twenty-five (25) words per minute 
• Ability to work effectively in a team environment 

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the following laws if applicable, the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

Quest believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, information, assets, and products including sensitive information; accessing customer data or confidential information, and partnering and regularly working with or supervising other Quest employees and interacting with Quest customers.

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