QA Coordinator

Job Description

QA Coordinator - Lewisville, TX - Monday - Friday 8:00AM-5:00PM

Incumbent is responsible for reporting infectious diseases and other laboratory results as determined by State Departments of Health to be reportable. Maintains the Reportable Database, State DOH mailing addresses, current regulations for each state. Responsible for printing daily reports and mailing or emailing as appropriate. Incumbent is also responsible for assisting in the identification and implementation of enhancements to the Reportable Database as required to maintain integrity, compliance and functionality. 

Pay Range: $22.98+ per hour
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
•    Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours 
•    Best-in-class well-being programs
•    Annual, no-cost health assessment program Blueprint for Wellness®
•    healthyMINDS mental health program
•    Vacation and Health/Flex Time
•    6 Holidays plus 1 "MyDay" off
•    FinFit financial coaching and services
•    401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
•    Employee stock purchase plan
•    Life and disability insurance, plus buy-up option
•    Flexible Spending Accounts
•    Annual incentive plans
•    Matching gifts program
•    Education assistance through MyQuest for Education
•    Career advancement opportunities
•    and so much more!

Responsibilities:

• Manage all comprehensive State DOH Reportable programs  
• Participate in CDC & DOH conferences and seminars  
• Print reports and mail all reportable results as deemed by the State and/ or CDC. 
• Initiate test add process for specimens to be sent to state labs for confirmation testing, as necessary 
• Keeps current with the requirements and identify any new requirements that pertain to local business unit.  
• Maintain copies of current state regulations, reportable requirements, and mailing addresses for each state.  
• Serve as the liaison between all DOH agencies and the local Business Unit. Maintain telephone and written contact with each DOH.  
• Contact clients to obtain necessary patient demographics required for reportables.  
• Monitor laboratory updates for any new and updated test codes and implement as necessary to the Reportable Database.  
• Notify appropriate personnel of reportable problems, assist in corrective actions, as needed, and monitor corrections to assure compliance.  
• Support monthly reportable audit  
• Provide assistance to internal and external customers in direct relation the reportables and its functionality.  
• Other Quality Assurance functions as determined by the QA Manager. 

Qualifications:

Required Work Experience:  

3-4 years related work experience 

Preferred Work Experience:  

N/A

Physical and Mental Requirements:  

Ability to sit or stand for long periods of time. 

Knowledge:  

• Demonstrated laboratory system experience 
• Knowledge of laboratory processes and personnel. 
• Knowledge of organizational/departmental policies and procedures. 
• Basic knowledge of computer terminal operations 

Skills:  

• Computer skills required (word processing, spread sheets, etc.)  
• Demonstrated communication skills, especially reading comprehension. 
• Excellent interpersonal skills 
• Communication skills necessary to handle telephone inquiries from clients 
• Ability to deal with client information in a confidential manner 

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Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.