Business Analyst - Esoteric

Business Analyst - Esoteric - Lewisville, TX - Monday to Friday 8:00AM-5:00PM

Under minimal supervision, the Business Analyst performs research, review, and analysis of data sources in multiple systems and at multiple sites, as needed.  This position is responsible for ongoing analysis of business information, obtained from a variety of sources, including laboratory, financial, and demographic data. It involves development and preparation of material for team members and customers.

Pay Range: $68,200+ per year
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

• Perform data analysis in support of ad-hoc and standing customer requests.
• Provide team support across territories, offering creating insights into new analytical tools, processes and methods that support the overall goals of improved business relationships and support.
• Perform mapping of demographic data, test code and related price information enabling consolidation of customer data to provide a global customer view.  In essence, the development and continued provision of a customer business assessment enabling a proactive and strategic approach to business retention.
• Research new data sources and analytical tools; contribute to new product development and improvement in product delivery and presentation.
• Assignment of special projects as needed.
• Ensure compliance with company policy and government regulations.

QUALIFICATIONS

Required Work Experience:

• Minimum of five years’ experience in a high volume, laboratory customer services environment.  

Preferred Work Experience:

• N/A

Physical and Mental Requirements:

• Ability to sit for long periods of time.

Knowledge:

• Must have a global understanding of departmental and corporate systems: LIS, QDSS,QDRS, and other company utilized systems in order to successfully facilitate analysis.
• Intermediate knowledge of testing names and methods to facilitate test cross-mapping.
• Proficiency with analytical tools (Access, Excel, SQL, Tableau, Alteryx), knowledge of data analysis methodology, use of presentation software, strong communication skills and a strong commitment to and affinity for delivering the highest level of customer service.
• Able to think analytically, conceptually, and systemically.  Able to collect and research data, draw valid conclusions, and make appropriate project decisions.
• Possess strong general business acumen – understanding business financials and metrics. Ability to apply industry knowledge to evaluation, analysis, and interpretation of data and make appropriate business recommendations.

Skills:

• Excellent interpersonal skills necessary to effectively communicate with customers, vendors, and internal personnel, including excellent verbal and written communication skills. Ability to work collaboratively across different work groups, including virtual work teams.

EDUCATION
Bachelor’s Degree(Required)

LICENSECERTIFICATIONS
Certified Project Manager (CPM)
Six Sigma Certified Black Belt
Six Sigma Certified Green Belt

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

2025-88235

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.