Site Reliability Manager
Duties and Responsibilities:
People Leader Responsibility
Position will manage 5 to 10 engineers both directly and indirectly. The engineers will include Site Reliability Engineers, Observability Engineers, Performance Engineers, DevSecOps Engineers, and others These individuals will vary from entry level to senior titles.
Responsibilities:
- Lead and manage a team of Site Reliability Engineers, providing mentorship, guidance, and support to ensure the team's success.
- Develop and implement strategies for improving system reliability, scalability, and performance.
- Establish and enforce SRE best practices, including monitoring, alerting, error budget tracking, and post-incident reviews.
- Collaborate with software engineering teams to design and implement reliable, scalable, and efficient systems.
- Implement and maintain monitoring and alerting systems to proactively identify and address issues before they impact customers.
- Implement performance engineering processes to ensure reliability of Products, Services, & Platforms.
- Drive automation and tooling efforts to streamline operations and improve efficiency.
- Continuously evaluate and improve our infrastructure, processes, and practices to ensure reliability and scalability.
- Provide technical leadership and guidance on complex engineering projects and initiatives.
- Stay up-to-date with industry trends and emerging technologies in site reliability engineering and cloud computing.
- Other duties as assigned.
“I love working here because Quest has been my second family and second home. I've experienced a wholesome work environment, and good management.”
- Quest Employee
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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any any other legally protected status . Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.
Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.