Director, Business Development - Information Ventures in Kansas City, MO at Quest Diagnostics

Date Posted: 1/1/2021

Job Snapshot

Job Description

Director, Business Development

Information Ventures


Recognized by FORTUNE magazine as one of the “World’s Most Admired Companies,” Quest Diagnostics is the world's leading provider of diagnostic testing, information and services that doctors and patients need to make better healthcare decisions. They are pioneers in developing innovative diagnostic tests and advanced healthcare information technology solutions that help improve patient care.

With corporate headquarters in Secaucus, NJ, Quest Diagnostics is a Fortune 500 company traded on the New York Stock Exchange (NYSE: DGX) and included in the Dow Jones Sustainability World Index.  With 2019 revenues of around $7.7 Billion and approximately 46,000 employees and 6,600 patient locations across the US, Quest Diagnostics serves half of the physicians and hospitals in the US with their large variety of products and services. 

The company offers the broadest access to diagnostic testing services through its network of laboratories and patient service centers and provides interpretive consultation through its extensive medical and scientific staff. Quest Diagnostics also provides services to employers, life insurance companies, other commercial labs, clinics, health plans, government agencies, and organizations involved in clinical trials research.

Approximately 150 million times each year, patients and their physicians rely upon Quest Diagnostics results to make important healthcare decisions and approximately one third of U.S. physicians – and many of the country’s leading hospitals and health systems – relies on Quest Diagnostics healthcare information solutions to foster better patient care and outcomes.


  • FORTUNE magazine's "World's Most Admired Companies" list for 6 consecutive years; one of only five companies to attain Most Admired status in the "Health Care, Pharmacy and Other Services" industry category.

  • Fortune magazine’s Fortune 500 list

  • Forbes® Global 2000

  • Forbes®' America's Best Employers List for third consecutive year

  • Forbes® 2019 America’s Best Employers for Women

  • S&P 500

  • Barron’s 500

  • Member of the Dow Jones® Sustainability World Index

  • Listed in the most recent Newsweek Green Rankings

  • Consistently named one of the best places to work in U.S. business journal rankings

  • Named a DiversityInc Noteworthy Company for third consecutive year

  • Listed on the Disability Equality Index® (DEI), a joint initiative of the American Association of People with Disabilities (AAPD) and the US Business Leadership Network (USBLN), recognizing companies for prioritizing the inclusion of people with disabilities

  • Named Top 23 ‘Best Places to Work for LGBTQ Equality’ in New Jersey

Diagnostic Testing Services

Quest Diagnostics is the world’s leading provider of diagnostic testing, information and services that patients and doctors need to make better healthcare decisions. Their services range from routine blood tests — such as total cholesterol, Pap testing and white blood cell count — to complex, gene-based and molecular testing. They perform medical tests that aid in the diagnosis or detection of diseases, measure the progress or recovery from a disease or confirm that an individual is free from disease. In addition, they have specialized expertise in cancer, cardiovascular diseases, infectious diseases, and neurology.


In the $60 Billion and growing US Diagnostic Testing Market, Quest Diagnostics is the leader. Quest Diagnostics’ reputation as a leading innovator, provider of high value, low cost solutions and its financial strength and flexibility make it well positioned to capitalize on the evolving healthcare landscape.

Quest Diagnostics’ long-term strategy is to become the undisputed world leader in diagnostic testing, information and services. To drive this profitable growth, Quest Diagnostics plans to leverage capabilities to create differentiation:

  • Deliver Innovative Solutions

  • Leverage their Unparalleled Access and Distribution Network

  • Expand their relationships with large payors and health systems

  • Deliver Superior Patient Experiences


Position Description

Quest Diagnostics’ vision is to empower better health through actionable insights.  Information Ventures is an intrapreneurial team that is helping to deliver this vision by providing advanced clinical, financial and operational insights to stakeholders across both the care and therapeutic continuums.

Quest provides analytical solutions for leading public health organizations and therapeutics companies in the pre- and post-market as well as for clinical trials design, physician outreach and patient outreach. 

Quest also provides healthcare solutions for patients, healthcare providers and provider organizations, payers, including:

  • Point-of-Care Analytics to manage gaps in care and drive disease documentation
  • Utilization Management tools, to help organizations optimize their use of diagnostic lab services for the right test, for the
    right patient at the right time
  • Condition Management tools, to help providers manage specific patient populations

Quest leverages considerable set of unique assets to deliver differentiated solutions, including a tremendous clinical repository, relationships with half the countries providers and hospitals in the United States, over 2000 patient service centers, over 650 active EMR interfaces, and approximately 15,000 mobile care professionals.  Quest’s Big Data environment provides high-recency access to a  clinical database goes back to 2005, with an average of 150 million unique patient encounters per year.

The successful candidate will be responsible for growing the commercial presence and success of the Clinical Trials solutions for Sponsors, CROs and Patients as well as supporting the growth of our pre- and post-Market Analytics program for Pharma and Public Health entities.

Location for this position is flexible within the U.S.


  • Partner with Business Leaders to drive sales with consultative selling approach that includes building trust/credibility with clients and partners, understand client context and business requirements, connecting client needs to our capabilities, and articulate the benefits of Quest Diagnostics data, analytics and professional services
  • Demonstrate strong command of clinical Informatics solutions and understand complexity drivers that may affect pricing and delivery schedules
  • Write and present proposals and executive-level presentations
  • Coordinate with delivery team to meet client needs and grow existing relationships
  • Provide market feedback from clients and prospects on clinical informatics needs and work with
    analytics team to refine existing solutions and design new ones
  • Work with channel partners to qualify and promote informatics capabilities to existing clients 
  • Cultivate client relationships to upsell accounts with new / additional services
    Understand competitive threats and positioning
  • Participate in marketing activities to drive awareness and strengthen brand for informatics capabilities
  • Participate in strategic planning to grow information business



  • Bachelors required, Master’s or MBA preferred
  • 5-7 years of market/program development, preferably in the clinical trials and pharma healthcare analytics industry
  • Demonstrated experience writing proposals and closing deals with prospects and existing clients
  • Strong negotiating skills
  • Solid business and financial acumen
  • Exceptionally self-motivated and directed
  • Excellent written and oral communication skills
  • Ability to present ideas in business-friendly and user-friendly language
  • Excellent interpersonal skills
  • Strong cross-functional team player and ability to work in matrix environment
  • Willingness to travel domestically, up to 50% of time

Personal Competencies

  • Actions driven by sound strategic thinking
  • Organized self-starter with a focus on results
  • Internal and External selling and negotiating skills
  • Organized multi-tasker

All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity.

To Apply

Please Log In or Register to Upload a Resume and complete the online Application by visiting, clicking “Job Search” and following the prompts. Because of the large number of applicants to job openings, Quest Diagnostics will only contact qualified candidates to be interviewed.

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