Lead, Release Management

Job Description

The Lead Release Manager is responsible for overseeing, coordinating, planning, scheduling and execution of software releases for our Quanum Enterprise Content Solutions (ECS) software product. The Release Manager will work closely with multiple teams to ensure smooth and timely completion of high-quality software releases and patches. The Release Manager will play a crucial role in coordinating efforts between the product team, development team, sales, marketing, and customer support to ensure alignment and successful product releases. This includes facilitating communication, managing expectations, and resolving conflicts to ensure a smooth and efficient release process.

Please note this is a hybrid opportunity (3 days in office & 2 days WFH). The position can be based in one of the following locations: Cincinnati, OH, Secaucus, NJ, Schaumburg IL Lenexa, KS, Dallas, TX, Tampa, FL.

Pay Range:$120,000 - $130,000 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Responsibilities:

• Develop and maintain release plans, schedules, and timelines for software releases.
• Lead release planning activities for multiple concurrent releases (patches, major releases, etc.)
• Coordinate release activities with development, QA, load testing, product management, PSG, sales, marketing, support and other teams to ensure alignment and readiness.
• Coordinate with Scrum Master to align sprint planning with overall release plan.
• Manage release risks and issues and proactively identify and address potential roadblocks.
• Conduct release readiness reviews and ensure all release deliverables are in place.
• Communicate release status, progress and issues to stakeholders and leadership.
• Implement and improve release processes and best practices to enhance efficiency and quality.
• Lead release retrospectives to gather feedback and drive continuous improvement.
• Collaborate with PSG and product teams to complete final testing of releases.

Qualifications:

Education Required:

• BS/BA degree in Computer Science, Information Systems, Business, related field or relevant work experience.

Preferred Work Experience: 

• 7+ years’ experience in release management with a commercial software or related field. Experience working with cross-functional teams and managing multiple stakeholders and a strong understanding of software development lifecycle and release management best practices.

Technical Knowledge: 

• Knowledge of Agile Software Tools (Rally, Jira), DevOps practices, Git Version control and Software infrastructure management and configuration management.

Skills:

• Excellent project management skills with the ability to prioritize tasks and meet deadlines.  Proven experience with Microsoft Office products – outlook, Teams, VISIO, PowerPoint; Demonstrated ability to communicate effectively with individuals of all experience and leadership levels; Ability to handle sensitive information and maintain high levels of confidentiality; Superior listening and problem resolution skills; Proficiency when simultaneously working multiple priorities; Self-directed, with considerable initiative

Required Technical Training:

• Project Management Certification

Preferred Technical Training:

• Agile/Scrum Master 

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Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.