Director, Construction PMO
Job Description
The Director, Construction PMO leads a team of Project Managers who work to oversee facilities and construction projects across the enterprise while streamlining processes, planning, and work execution across the organization. The incumbent will ensure the success of projects and internal and external stakeholder engagements align with the organizational strategy. Additional responsibilities entail: promote a consistent approach with project management, improve transparency, oversee budgets and schedules and facilitate cross-departmental collaboration.
This position may be based as a hybrid (minimum 3 days per week on site) at one of Quest's hub labs within the U.S.
Responsibilities:
- Provide support for a team to manage construction project management activities, including PSC construction.
- Serves as a people leader guiding individuals and teams to deliver on strategic outcomes.
- Manage expectations around construction project execution and adherence to design/construction contract specifications and strategic initiatives with existing resources.
- Provide insight into project health through different metrics and measures.
- Keep the pulse on the entire organization's construction portfolio cleanly and transparently.
- Perform framework for necessary housekeeping on projects, documentation, and tasks.
- Ensure adherence to project standard work, dashboards, executive presentations, budgets, and schedules.
- Collaborate effectively and hold 3rd party service providers accountable for project deliverables.
Project Management and Process Oversight
- Empower a team to execute effectively and efficiently on strategic projects and partnerships.
- Facilitate strategic discussions around priority, scope, budgets, schedules and overall project deliverables.
- Maintain a suite of standard project documentation and processes.
- Provide transparency around project status, risks and issues, and needs from executive leadership.
- Work with stakeholders to determine how to best iterate and streamline processes.
- Foster cross departmental transparency and communication.
- Communicate clearly with the team and other stakeholders, regularly set expectations, and improve transparency.
- Navigate a matrix organization to gain delivery commitment from non-direct reports and non-project resources to achieve success.
- Focus the team on delivering planned value in a timely fashion while also managing changes in scope and priority.
- Provide insight into budgets to actuals at both the project and the portfolio level.
Qualifications:
Required Work Experience:
- 10+ years of experience in the following areas: architectural/engineering and construction Project Management, Process Management, vendor management, executive level Management, and/or Capacity Management
Preferred Work Experience:
- Experience within a large portfolio of construction projects across a national landscape
Physical and Mental Requirements:
- Ability to read small print.
- Requires mobility of arms to reach and dexterity of hands to grasp and manipulate small objects.
- Performs lifting, pushing and/or pulling which does not exceed 25 pounds and is an infrequent aspect of the job.
- Ability to sit and operate a computer for prolonged periods.
Knowledge:
- Working knowledge of design and construction processes in a healthcare diagnostics sector
- Demonstrated success managing complex projects with multiple workstreams in a matrixed organization
- Demonstrated understanding of project management strategies and methodologies (e.g. Waterfall, Scrum, Kanban)
Skills:
- Experience in management and leadership of a team
- Experience working with stakeholders at all levels across an organization
- Comfortable presenting and leading discussions internally and with clients
- Advanced verbal/written communication and presentation skills
- Willingness to be a servant leader and team player to facilitate success
- Effectively resolve conflict and provide constructive feedback to team members
- Ability to multitask, meet deadlines and tend to large amounts of detail
- Excellent teambuilding skills
- Proven problem-solving capabilities
People Leader Responsibility:
- Manages a team of up to 10 direct and indirect reports.
- Sr. Program Managers
- Sr. Project Managers
Work Environment:
- Role will require interior and exterior active construction field work. Examples are entering central utility plants, roof areas, possible confined workspaces.
- Travel required
- English required
Education:
- Bachelor's Degree (Required)
- Master's Degree (Preferred)
Technical Training or Professional Licensing:
- Architectural/engineering and general contractor experience (Required)
- Experience with Architectural/engineering software and general contractor document sharing tools (Preferred)
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