Dir, Science

Job Description

Responsible for directing, planning, and managing the scientific/medical quality of the technical department. Works with scientist(s) and medical laboratory scientists on the development and optimization of clinical assays. Provides expert advice to management and technical personnel regarding development technologies and activities.  Is accountable for quality and timeliness of projects involving themselves or colleagues.

Responsibilities:

• Responsible for test method selection and validation.
• Ensures that proficiency testing program is conducted in a timely manner, reviewed by appropriate staff, and approve of corrective action when a proficiency testing result is found to be unsatisfactory.
• Monitors quality control to ensure that acceptable levels of analytical performance are maintained for each test system. Ensures that patient test results are reported only when the system is functioning properly.
• Reviews corrective action and preventative action plans and procedures.
• Routinely reviews Standard Operating Procedures for test systems.
• Provides discussion of assay data for clients via personal interaction.
• Provides clinical consultation to clients of the laboratory.
• Ensures that test results include pertinent information required for interpretation.
• Communicates matters about quality of test results and interpretation in relation to specific patient conditions.
• Ensures safety procedures applicable to the department clearly defined and strictly enforced through proper delegation to laboratory supervisors. Reviews all safety procedure updates and revisions.
• Ensures compliance with the policies on quality and accuracy of reporting test results. Maintains appropriate communications both intra and inter-departmentally.
• Ensures departments are in compliance with all applicable local, state and federal licensing regulations.
• Participates in continuous improvement utilizing the Quest Business Transformation (BT) program.
• Directs the on-going research and development of new assays, troubleshooting and/or improvements of current assays.
• Participates, as needed, in the formulation and coordination for sales and marketing objectives and programs. Assists in the identification of new clients and services. Functions as a liaison between laboratory clients and the sales and marketing organization. Provides assistance to Sales and Marketing in terms of writing technical brochures and, as required, give lectures to clients and sales representatives.
• Serves as Quest Diagnostics representative to the scientific community via services, publications, presentations, etc.

Qualifications:

• An earned doctoral degree (e.g., Ph.D., Sc.D.) in Microbiology or relevant biological, chemical, or physical focus, or M.D., D.O., or D.D.S. degree from an accredited institution.
• ABMM certification or eligibility preferred.
• Typically requires at least 3-5 years of work experience inclusive of postdoctoral fellowship.

Physical and Mental Requirements:  

• Ability to compute basic statistical measures associated with quality control functions. Ability to work with mathematical concepts such as probability and statistical inference, linear algebra, and curve fitting at a sufficient level to guide staff and assess the quality of departmental work.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to analyze an extensive variety of business and technical information, make appropriate assumptions, and understand the implications of both the data limitations and assumptions on the conclusions drawn. Ability to effectively analyze and challenge data and conclusions generated by others.
• Must be able to lead projects and programs, set standards, and train staff.  Must develop staff to independently solve technical problems; must act as a lead source t scientific knowledge in the business unit. Familiarity with clinical laboratory practices and operations is desirable.  
• Must possess excellent command of the English language and grammar, with demonstrated proficiency in written and oral communications.  Ability to understand and critically analyze internal product development documents and business presentations, general business periodicals, relevant technical journals, and applicable governmental regulations.  Ability to write clear, concise reports and business correspondence.  Ability to effectively present information and respond to common inquiries or complaints from employees, executives, vendors, customers, regulatory agencies, or members of the scientific community.

About Quest Diagnostics

Quest Diagnostics’ purpose is to work across the healthcare ecosystem to create a healthier world one life at a time. We provide diagnostic insights that empower patients, physicians, and organizations to take action to improve health outcomes. Derived from one of the world’s largest databases of de-identifiable clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors, and improve healthcare management. Leveraging our extensive scale and reach, our nearly 50,000 employees serve annually approximately 1 in 3 adults and half the physicians and hospitals in the US. Quest conducts business throughout the US in our PSCs, offices, laboratories, and other facilities in Finland, Puerto Rico, India, and Mexico. 

The company offers the broadest access to diagnostic testing services through its network of laboratories and patient service centers and provides interpretive consultation through its extensive medical and scientific staff. Approximately 208 million times each year, patients and their physicians rely upon Quest Diagnostics results to make important healthcare decisions. Services range from routine blood tests — such as total cholesterol, Pap testing and white blood cell count — to complex, gene-based and molecular testing. They perform medical tests that aid in the diagnosis or detection of diseases, measure the progress or recovery from a disease or confirm that an individual is free from disease. In addition, they have specialized expertise in cancer, cardiovascular diseases, infectious diseases, and neurology. Quest Diagnostics also provides services to employers, life insurance companies, other commercial labs, clinics, health plans, government agencies, and organizations involved in clinical trials research.

Awards/Recognitions:

• FORTUNE magazine's "World's Most Admired Companies" list for 10 consecutive years; one of only five companies to attain Most Admired status in the "Health Care, Pharmacy and Other Services" industry category.
• FORTUNE magazine’s Fortune 500 list
• FORTUNE magazine’s America's Most Innovative Companies
• Forbes® America's Best Employers List 
• S&P 500
• Barron’s 500
• Included in the FTSE4Good,Calvert, and Ocean Tomosustainability indices.
• Newsweek America's Greenest Companies
• Newsweek Most Trustworthy Companies in America
• Newsweek America's Greatest Workplaces for Diversity
• Newsweek America’s Greatest Workplaces for Parents and Families
• Time Magazine World's Best Companies
• Consistently named one of the best places to work in U.S. business journal rankings.
• Named a Fair360 (formerly DiversityInc) Noteworthy Company multiple years.
• Listed on the Disability Equality Index® (DEI), a joint initiative of the American Association of People with Disabilities (AAPD) and the US Business Leadership Network (USBLN), recognizing companies for prioritizing the inclusion of people with disabilities.
• Named a Best Place to Work for LGBTQ Equality by scoring a perfect 100 on the Human Rights Campaign Foundation’s Corporate Equality Index (CEI) for the 7th consecutive year in 2023.
• Achieved Cancer Gold Standard accreditation from the CEO Roundtable on Cancer, recognizing our actions to reduce the cancer risk of employees and their families.

Outlook:

In the $60 Billion and growing US Diagnostic Testing Market, Quest Diagnostics is the leader. Quest Diagnostics’ reputation as a leading innovator, provider of high value, low-cost solutions and its financial strength and flexibility make it well positioned to capitalize on the evolving healthcare landscape.

Quest Diagnostics’ long-term strategy is to become the undisputed world leader in diagnostic testing, information, and services. To drive this profitable growth, Quest Diagnostics plans to leverage capabilities to create differentiation:

• Deliver Innovative Solutions
• Leverage their Unparalleled Access and Distribution Network
• Expand their relationships with large payors and health systems.
• Deliver Superior Patient Experiences

To Apply:

Please Log In or Register to Upload a Resume and complete the online Application by visiting careers.questdiagnostics.com, clicking “Job Search” and following the prompts. Because of the large number of applicants to job openings, Quest Diagnostics will only contact qualified candidates for interviews. 

Inquiries can be directed to:
Asysha.X.Hogan@QuestDiagnostics.com

Executive and Medical Talent Acquisition Partner

Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.

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Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.