Senior Director Science – Forensic Toxicology Laboratory – Kansas City Metro in Lenexa, KS at Quest Diagnostics

Date Posted: 11/18/2021

Job Snapshot

  • Employee Type:
  • Location:
    10101 Renner Boulevard
    Lenexa, KS
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Senior Director Science – Forensic Toxicology Laboratory – Kansas City Metro

Recognized by FORTUNE magazine as one of the “World’s Most Admired Companies,” Quest Diagnostics is the world's leading provider of diagnostic testing, information and services that doctors and patients need to make better healthcare decisions. They are pioneers in developing innovative diagnostic tests and advanced healthcare information technology solutions that help improve patient care.

With corporate headquarters in Secaucus, NJ, Quest Diagnostics is a Fortune 500 company traded on the New York Stock Exchange (NYSE: DGX) and included in the Dow Jones Sustainability World Index.  With 2020 revenues of $9.44 Billion and approximately 50,000 employees and 6,600 patient locations across the US, Quest Diagnostics serves half of the physicians and hospitals in the US with their large variety of products and services. 

The company offers the broadest access to diagnostic testing services through its network of laboratories and patient service centers and provides interpretive consultation through its extensive medical and scientific staff. Quest Diagnostics also provides services to employers, life insurance companies, other commercial labs, clinics, health plans, government agencies, and organizations involved in clinical trials research.

Approximately 150 million times each year, patients and their physicians rely upon Quest Diagnostics results to make important healthcare decisions and approximately one third of U.S. physicians – and many of the country’s leading hospitals and health systems – relies on Quest Diagnostics healthcare information solutions to foster better patient care and outcomes.


•         FORTUNE magazine's "World's Most Admired Companies" list for 7 consecutive years; one of only five companies to attain Most Admired status in the "Health Care, Pharmacy and Other Services" industry category. 

•         Fortune magazine’s Fortune 500 list

•         Forbes® Global 2000

•         Forbes®' America's Best Employers List for third consecutive year

•         Forbes® 2020 America’s Best Employers for Women for second consecutive year

•         S&P 500

•         Barron’s 500

•         Member of the Dow Jones® Sustainability World Index

•         Included in the FTSE4Good, Calvert, and Ocean Tomo sustainability indices

•         Listed in the most recent Newsweek Green Rankings

•         Consistently named one of the best places to work in U.S. business journal rankings

•         Named a DiversityInc Noteworthy Company for third consecutive year

•         Listed on the Disability Equality Index® (DEI), a joint initiative of the American Association of People with Disabilities (AAPD) and the US Business Leadership Network (USBLN), recognizing companies for prioritizing the inclusion of people with disabilities

•         Named Top 23 ‘Best Places to Work for LGBTQ Equality’ in New Jersey

•         Named a Best Place to Work for LGBTQ Equality by scoring a perfect 100 on the Human Rights Campaign Foundation’s 2021 Corporate Equality Index (CEI) for the fifth consecutive year

•         Achieved Cancer Gold Standard accreditation from the CEO Roundtable on Cancer, recognizing our actions to reduce the cancer risk of employees and their families

•         Received C. Everett Koop National Health Award for Efforts to Promote Employee Health in 2020

Diagnostic Testing Services

Quest Diagnostics is the world’s leading provider of diagnostic testing, information and services that patients and doctors need to make better healthcare decisions. Their services range from routine blood tests — such as total cholesterol, Pap testing and white blood cell count — to complex, gene-based and molecular testing. They perform medical tests that aid in the diagnosis or detection of diseases, measure the progress or recovery from a disease or confirm that an individual is free from disease. In addition, they have specialized expertise in cancer, cardiovascular diseases, infectious diseases, and neurology.


In the $60 Billion and growing US Diagnostic Testing Market, Quest Diagnostics is the leader. Quest Diagnostics’ reputation as a leading innovator, provider of high value, low cost solutions and its financial strength and flexibility make it well positioned to capitalize on the evolving healthcare landscape.

Quest Diagnostics’ long-term strategy is to become the undisputed world leader in diagnostic testing, information and services. To drive this profitable growth, Quest Diagnostics plans to leverage capabilities to create differentiation:

•         Deliver Innovative Solutions

•         Leverage their Unparalleled Access and Distribution Network

•         Expand their relationships with large payors and health systems

•         Deliver Superior Patient Experiences

Position Description

This incumbent assumes the professional, scientific, consultative, organizational, administrative, and educational responsibilities for the services provided. The incumbent implements and maintains federal, state and local regulatory standards. Provides strategic leadership for multiple scientific functional areas; and ensures that scientific objectives are identified and achieved.  Decisions would affect the financial, employee, or public relations posture of the company. Erroneous decisions or recommendations would result in failure of the overall success of the division or company operations.

Duties and Responsibilities

1.    Research and Development Responsibilities — Plan and direct research and development appropriate to the business. Plan, develop and direct the correct experimental design for problem solving. Become involved with BPT development, testing and validation of a new assay/service

2.   Develops long-range organizational objectives, operational business plans, and policies based on detailed knowledge of company and without appreciable direction.  Recognized as an influential leader in the organization and industry.  Work is reviewed on the basis of long-term impact on the business.

3.    Interact effectively with accrediting/regulatory agencies, administrative officials, the industry, the medical device industry, and customers.  Be aware of the current, applicable regulations/checklists along with respective interpretations.

a.    Develop rapport with customers by phone and/or face-to-face meetings to improve customer satisfaction and convey Quest Diagnostics’ Values, Vision and Mission.

b.    Build strategic relationships with the Directors of key departments, including but not limited to: Laboratory Operations, Sales, Legal, Compliance, Client Services, and Safety.

4.    Participate in the development and execution of Quality Assurance and Improvement Plans. Evaluate performance with staff and re-define using the external/internal systems/tools available

5.    Responsible for the analysis, production and presentation of the Drug Testing Index (DTI).

6.    Provide consultation about Toxicological significance, interpretation, and correlation of data to direct and indirect customers.

•         Remain current with relevant scientific literature

•         Be an industry resource for discussion with internal/external customers

  •         Educate/train the technical staff so they are equipped to discuss with customers

7.    Viewed as a leading expert in the industry.  Demonstrates exceptional scientific creativity and vision.  Develop information which extends knowledge in the industry.

8.      Develop, lead and support industry educational programs for the industry and laboratory staff. Participate in programs within the industry (e.g., SOFT, DATIA, SAPAA).

9.      Serve as organization spokesperson on industry, advanced programs and projects, including printed and published information. Able to convey ideas and information verbally and in writing in a detailed, yet concise, manner.

10.   Interacts with executive level management and organization’s scientific partners. Plays a key role in corporate development of methods, techniques and evaluation criteria for projects and programs.

11.  Select and monitor reference laboratories for service, analytic quality and licensure. 

12.   Able to fulfill the Laboratory Director, Clinical Consultant and Testing Personnel responsibilities as listed in CLIA ‘88 (42 C.F.R. §493.1407, 1419 and 1495, respectively) and other responsibilities required by applicable laws/regulations.

Supervision Exercised

•         Typically supervisor others, and may supervise other laboratory personnel

•         Manage and develop Employer Solutions Scientific Directors

•         Administrative functions may be delegated in writing to qualified laboratory managers and supervisors


•         PhD in doctoral degree in a chemical, physical, biological, or clinical laboratory science

•         Board Certification in appropriate specialty or subspecialty and eligible for Laboratory Director license

•         Demonstrated strong customer service and interpersonal communication skills.

•         Demonstrated success in overseeing a department or function, with direct impact on scientific, service metrics and financial results

•         Strong influencing skills

•         Proficient desktop skills, including Excel, Word, PowerPoint, Access (Preferred), internet etc.

•         Previous experience in leading people required

•         Physical Requirements: Ability to sit or stand for long periods of time

•         Work in a laboratory environment and adhere to safety requirements

To Apply

Please Log In or Register to Upload a Resume and complete the online Application by visiting, clicking “Job Search” and following the prompts. Because of the large number of applicants to job openings, Quest Diagnostics will only contact qualified candidates for interviews.

Quest Diagnostics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.