Senior Director, Bioinformatics in Marlborough, MA at Quest Diagnostics

Date Posted: 2/15/2021

Job Snapshot

Job Description

Senior Director, Bioinformatics



Recognized by FORTUNE magazine as one of the “World’s Most Admired Companies,” Quest Diagnostics is the world's leading provider of diagnostic testing, information and services that doctors and patients need to make better healthcare decisions. They are pioneers in developing innovative diagnostic tests and advanced healthcare information technology solutions that help improve patient care.

With corporate headquarters in Secaucus, NJ, Quest Diagnostics is a Fortune 500 company traded on the New York Stock Exchange (NYSE: DGX) and included in the Dow Jones Sustainability World Index.  With 2019 revenues of around $7.7 Billion and approximately 46,000 employees and 6,600 patient locations across the US, Quest Diagnostics serves half of the physicians and hospitals in the US with their large variety of products and services. 

The company offers the broadest access to diagnostic testing services through its network of laboratories and patient service centers and provides interpretive consultation through its extensive medical and scientific staff. Quest Diagnostics also provides services to employers, life insurance companies, other commercial labs, clinics, health plans, government agencies, and organizations involved in clinical trials research.

Approximately 150 million times each year, patients and their physicians rely upon Quest Diagnostics results to make important healthcare decisions and approximately one third of U.S. physicians – and many of the country’s leading hospitals and health systems – relies on Quest Diagnostics healthcare information solutions to foster better patient care and outcomes.



•         FORTUNE magazine's "World's Most Admired Companies" list for 6 consecutive years; one of only five companies to attain Most Admired status in the "Health Care, Pharmacy and Other Services" industry category. 

•         Fortune magazine’s Fortune 500 list

•         Forbes® Global 2000

•         Forbes®' America's Best Employers List for third consecutive year

•         Forbes® 2020 America’s Best Employers for Women for second consecutive year

•         S&P 500

•         Barron’s 500

•         Member of the Dow Jones® Sustainability World Index

•         Included in the FTSE4Good, Calvert, and Ocean Tomo sustainability indices

•         Listed in the most recent Newsweek Green Rankings

•         Consistently named one of the best places to work in U.S. business journal rankings

•         Named a DiversityInc Noteworthy Company for third consecutive year

•         Listed on the Disability Equality Index® (DEI), a joint initiative of the American Association of People with Disabilities (AAPD) and the US Business Leadership Network (USBLN), recognizing companies for prioritizing the inclusion of people with disabilities

•         Named Top 23 ‘Best Places to Work for LGBTQ Equality’ in New Jersey

•         Achieved Cancer Gold Standard accreditation from the CEO Roundtable on Cancer, recognizing our actions to reduce the cancer risk of employees and their families

•         Received C. Everett Koop National Health Award for Efforts to Promote Employee Health in 2020

Diagnostic Testing Services


Quest Diagnostics is the world’s leading provider of diagnostic testing, information, and services that patients and doctors need to make better healthcare decisions. Their services range from routine blood tests — such as total cholesterol, Pap testing and white blood cell count — to complex, gene-based, and molecular testing. They perform medical tests that aid in the diagnosis or detection of diseases, measure the progress or recovery from a disease or confirm that an individual is free from disease. In addition, they have specialized expertise in cancer, cardiovascular diseases, infectious diseases, and neurology.



In the $60 Billion and growing US Diagnostic Testing Market, Quest Diagnostics is the leader. Quest Diagnostics’ reputation as a leading innovator, provider of high value, low cost solutions and its financial strength and flexibility make it well positioned to capitalize on the evolving healthcare landscape.

Quest Diagnostics’ long-term strategy is to become the undisputed world leader in diagnostic testing, information, and services. To drive this profitable growth, Quest Diagnostics plans to leverage capabilities to create differentiation:

•         Deliver Innovative Solutions

•         Leverage their Unparalleled Access and Distribution Network

•         Expand their relationships with large payors and health systems

•         Deliver Superior Patient Experiences


Position Description

The Senior Director, Bioinformatics is responsible for leading and developing our bioinformatics technology organization in the U.S., including four teams located across the country.  This role will continue to develop and improve our efforts in technology and software through creation of bioinformatics solutions that will help Quest to become the global leader in clinical bioinformatics technology. This role is responsible for providing overarching strategic direction, coaching and leadership of the bioinformatics teams and technology roadmaps. This role requires an experienced technological transformational leader, with a strong track record in leading technology and software teams and utilizing agile methodologies.

This is a critical leadership position reporting directly to the Executive Director, Advanced Diagnostics Technologies, working closely with the global Bioinformatics organization, and has additional ties to the Advanced Diagnostics, General Diagnostics, R&D, Franchise teams and Quest IT.

Duties and Responsibilities

•         Lead U.S. based bioinformatics organization, with line-management responsibility of the bioinformatics team managers

•         Partner closely with the Bioinformatics and technology teams in Finland to formulate and support the overall ADx Bioinformatics and technology strategy. 

•         Develop and improve our efforts in technology and software through creation of bioinformatics solutions that will help Quest to become the global leader in clinical bioinformatics technology

•         Provide leadership and guidance to the organization to ensure appropriate accountability for key performance objectives, with a particular focus on developing processes to maximize profitable revenue growth 

•         Drive results through day-to-day oversight of the bioinformatics operational processes, collaborating closely with colleagues across all key business functions.

•         Lead and manage cross-functional R&D projects and budgets

•         Evaluate the talent level of employees and drive actions to develop employee talent and address performance issues.

•         Proven success in change leadership and creating engaged and inspired teams.

•         Partner with Senior Leadership and drive growth in support of the business strategy supported by bioinformatics solutions that drive business value and provide a competitive advantage.

•         Leverage industry best practices to drive continuous improvement within bioinformatics and software development process and practices

•         Support culture of continuous improvement with a will to win. Employ agile methodology principles to drive continuous improvement activities and lead initiatives as required.


•         BS in Computer Science, Software Engineering, Bioinformatics, or equivalent work experience required, advanced degree preferred

•         Minimum 8+ years relevant industry experience

•         A solid background in software development, vendor relationships, technologies, standards, etc.

•         Strong understanding of software best practices and agile methodology to serve as role model for their teams and maintain a high level of quality and scalability on the technical as well as scientific side

•         Proven extensive technology and R&D planning and management experience is a must.

•         Adjusting to change with demonstrated experience acting as a change agent for a large organization

•         Influences and communicates effectively with non-technical audiences including senior business executives and managers.

•         Demonstrated leadership skills, project management skills, strong written and verbal skills, and organizational skills.  Proven ability to drive process with indirect authority to project team members.

•         A sharp thinker who quickly grasps the technical implications of business processes, and able to provide valuable insight into the perspectives of users, managers, developers, and other stakeholders

•         Comfortably moves between highly varying levels of abstraction from business strategy to IT strategy to high-level technical design

•         Quickly and reasonably estimates capital, schedule, and human resources costs of proposed solutions. Compares, contrasts, and prioritizes among alternatives approaches while assessing risk both quantitatively and qualitatively

•         Team player mindset and ability to work in an interdisciplinary team

•         Goal orientation, self-motivation, and drive to make a positive impact in healthcare

Preferred Qualifications

•         Experience with bioinformatics, genomics, or healthcare

•         Experience with sensitive patient data and working under HIPAA regulations

•         Experience working with multi-cultural, international teams

•         MSc/PhD degree in Computer Science, Software Engineering, Bioinformatics

All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity.

To Apply


Please Log In or Register to Upload a Resume and complete the online Application by visiting, clicking “Job Search” and following the prompts. Because of the large number of applicants to job openings, Quest Diagnostics will only contact qualified candidates for interviews.

Quest Diagnostics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.



Katherine Tomlinson

Senior Talent Acquisition Partner – Executive Recruitment

Quest Diagnostics, Inc.

Office: (614) 519-5015

Brian Kazan

Senior Executive Search Consultant

Quest Diagnostics, Inc.

Office: (201) 424-6742

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