Point of Care QC Specialist *$5,000 Sign on Bonus Available* - Neptune, NJ - req78166 in Neptune City, NJ at Quest Diagnostics

Date Posted: 11/18/2021

Job Snapshot

Job Description

Spec POC - M-F, 730am to 4pm, On-call required

*$5,000 Sign on Bonus Available*

*Proof of COVID-19 vaccination will be required – exemptions from vaccination requirement for medical and religious reasons will be considered if a conditional offer of employment is extended.

Look for more than answers. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope. 

You will work for the world leader in the industry, with a career where you can
expand your skills and knowledge. You’ll have a role where you can act with
professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. 

At Quest, we are on a continuous journey of discovery and development. It’s this attitude that has made us an industry leader and the #1 Diagnostic Lab in the US. For those joining us, we offer exciting and fast moving career opportunities where you can affect change at a rate unheard of in many organizations of our size and scope. While we invest in and develop technology to drive our innovations, our ongoing success relies on our people.

Job Summary:

The POC Specialist is accountable for the accuracy and reliability of all laboratory testing provided by Point Of Care staff (nurses, perfusionists, ED physicians, clinics, etc.) The POC Specialist assists hospital directors and managers by advising on supervision of staff performing POC testing.

The POC Specialist drafts all necessary policies, procedures and POC training and competency documents utilized by POC testing personnel.

The POC Specialist plans and schedules POC activities for hospitals as needed.

The POC Specialist assumes responsibility for the proper application of laboratory policies and procedures while providing oversight of Quality Control and Proficiency Testing ensuring regulatory compliance.

Metrics for POC testing are maintained by the POC Specialist and provided by the 15th of each month to the Quality Assurance Supervisor. He/she is responsible for proper application of hospital policies and procedures, which direct the activities of POC.

Provides nursing reports daily, weekly, monthly or as needed and reviews with QA supervisor and/or Laboratory Director.

Knowledge and skill with computer software such as word, excel and power point is required to prepare nursing reports, POC metrics, QA presentations, etc.

Knowledge and the ability to work with computer hardware and software (LIS, HIS, RALs, HL7 interfaces, etc.) are necessary to provide oversight of all aspects of POC oversight. Working knowledge and ability to monitor/troubleshoot all POC interfaces, download equipment and peripherals.

Responsibility for equipment validation, correlation, linearity and precision lies with the POC Specialist.

POC Specialist, will oversee regulatory preparation, i.e. CAP, CLIA and TJC prep and attend hospital meetings for regulatory compliance. POC Supervisor is responsible to keep abreast of all changes in POC testing and regulations and serves as the subject matter expert in advising the Medical Director.

The POC Specialist is responsible for investigating, reviewing, overseeing and implementing all new POC assays approved by the Medical Director.

The POC Specialist meets with QA designee at least bi-weekly and keeps abreast of all POC activities.

The POC Specialist is responsible for making regular rounds to all entity units to speak with nurse managers/directors to ensure quality and patient care and to maintain rapport and a cohesive working relationship with hospital staff and physicians.

The POC Specialist must attend nursing dept. meetings, if held,  a minimum of once per quarter for assigned entities and must provide a written report of those activities to the Director of Laboratory Services and the Medical Director.

It is imperative the POC Specialist possess exemplary customer service skills. He/she must work with laboratory management team members and laboratory staff in a collaborative basis to ensure the teamwork necessary to support POC testing 24/7.

The POC Specialist is required to address all POC issues.

The POC Specialist is required to present POC data to the Laboratory Performance Improvement Committee.

Maintains POC testing equipment inventory list.

Maintains POC test list by site and location.

The incumbent actively supports and complies with all company, hospital and departmental policies and procedures.

Essential Job Duties and Responsibilities:

  •  Assures that all point of care testing (POCT) is performed in accordance to hospital policy and procedure and in accordance with the HCFA, CLIA’88, TJC and New Jersey Department of Health State guidelines and standards. 
  • Responsible for the development and on-going maintenance of a detailed POC policy and procedure manual following a format that meets accreditation and licensing requirements.
  • Responsible for recommending and endorsing test methods, to include validation, documentation and installation of test systems initially and semiannually thereafter.
  •  Reports quarterly on the compliance status of all areas to the quarterly Laboratory Performance Improvement Committee.
  • Reports as needed (daily, weekly and monthly) to nurse managers, directors and hospital administrators on POC compliance.
  • Resolves technical issues with equipment and reagents in accordance with established policies and procedures.
  • Administers Quality Assurance programs, evaluates and reports findings, and issues and maintains corrective action responses.
  • Ensure that remedial actions are taken whenever test systems deviate from the
  • Laboratory’s established performance specifications.
  • Enforces hospital policy and removes POCT access when a tester has violated policy.
  • Develops training/orientation programs for POC testing staff. Works with Nursing Education to implement training/orientation.
  • Develops training/orientation programs for lab staff on POCT procedures and database monitoring.
  •  Maintains and oversees the POCT laboratory central processing station (computer hardware/software) to ensure timely reporting of testing, Quality Control, billing and regulatory compliance. 
  • Responsible for RALs interface of POCT analyzers.
  • Establishes necessary budgetary controls and maintains costs at an acceptable level.  Prepares reports detailing departmental activities, revenues, expenses, etc. as needed.
  • Prepare POC budget for all entities.
  • Attends hospital, department and laboratory management meetings and committees as required.
  • Informs the Medical Director and the Director of Laboratory Services of any problems associated with the proper performance of test procedures. Shares all complaints concerning the validity of test results, turnaround times, etc.
  • Oversees equipment and test supply inventories to assure adequate supplies for uninterrupted operations.  
  • Maintains records of Quality Control and Proficiency testing as required for regulatory agencies.
  • Assists with in-house and off-site inspections and educational programs as required.
  • Adheres to all established laboratory safety requirements.  Required to use (a) personal protective equipment, including gloves (b) engineering controls and/or (c) work practice controls as directed by management.
  • Actively supports and complies with laboratory policies and procedures.
  • Performs other job-related/miscellaneous duties as assigned by the Medical Director or Director of Laboratory Services.

Physical Demands:

  •  Physical activities include frequent walking, sitting, bending, lifting, stooping, kneeling, reaching, twisting and squatting.  The ability to lift up to 30 lbs. in weight to a height of 5 feet and carrying moderately light loads for a distance of 50 feet.  Color vision is required for accuracy in work.   Atmosphere and environment associated with a clinical laboratory setting – toxic and/or hazardous chemicals/specimens with unpleasant odors.


Experience, Education, and Licensure:

Qualifications for position:

  • Bachelor’s Degree in Medical Technology, BS MT (ASCP) with at least two (2) years work experience in the core laboratory 
  •  Two to three years of point of care experience preferred.

Knowledge, Skills and Abilities:                                                                               

  • Basic theoretical and operational knowledge of laboratory technologies and POC testing required.
  • Working knowledge of Microsoft Office and Google programs, i.e., Word, Excel, Power Point, Project, docs, sheets, etc. as well as POC software.
  • Working knowledge of computer hardware, interfaces and peripherals.
  • Possess the communication skills necessary to effectively manage client concerns.
  • Communication skills necessary to handle telephone inquiries from clients.
  • Knowledge of organizational/departmental policies and procedures.
  • Basic knowledge of HIS and LIS computer operations and interfaces.
  • Has the ability to deal with client’s information in a confidential manner.
  • Required to handle biological samples and potentially hazardous chemicals.