Medical Director - PLS & Health Systems in Teterboro, NJ at Quest Diagnostics

Date Posted: 2/8/2021

Job Snapshot

Job Description

Director, Medical Science – PLS and Health Systems


Recognized by FORTUNE magazine as one of the “World’s Most Admired Companies,” Quest Diagnostics is the world's leading provider of diagnostic testing, information and services that doctors and patients need to make better healthcare decisions. They are pioneers in developing innovative diagnostic tests and advanced healthcare information technology solutions that help improve patient care.

With corporate headquarters in Secaucus, NJ, Quest Diagnostics is a Fortune 500 company traded on the New York Stock Exchange (NYSE: DGX) and included in the Dow Jones Sustainability World Index.  With 2019 revenues of around $7.7 Billion and approximately 46,000 employees and 6,600 patient locations across the US, Quest Diagnostics serves half of the physicians and hospitals in the US with their large variety of products and services. 

The company offers the broadest access to diagnostic testing services through its network of laboratories and patient service centers and provides interpretive consultation through its extensive medical and scientific staff. Quest Diagnostics also provides services to employers, life insurance companies, other commercial labs, clinics, health plans, government agencies, and organizations involved in clinical trials research.

Approximately 150 million times each year, patients and their physicians rely upon Quest Diagnostics results to make important healthcare decisions and approximately one third of U.S. physicians – and many of the country’s leading hospitals and health systems – relies on Quest Diagnostics healthcare information solutions to foster better patient care and outcomes.


•         FORTUNE magazine's "World's Most Admired Companies" list for 6 consecutive years; one of only five companies to attain Most Admired status in the "Health Care, Pharmacy and Other Services" industry category. 

•         Fortune magazine’s Fortune 500 list

•         Forbes® Global 2000

•         Forbes®' America's Best Employers List for third consecutive year

•         Forbes® 2020 America’s Best Employers for Women for second consecutive year

•         S&P 500

•         Barron’s 500

•         Member of the Dow Jones® Sustainability World Index

•         Included in the FTSE4Good, Calvert, and Ocean Tomo sustainability indices

•         Listed in the most recent Newsweek Green Rankings

•         Consistently named one of the best places to work in U.S. business journal rankings

•         Named a DiversityInc Noteworthy Company for third consecutive year

•         Listed on the Disability Equality Index® (DEI), a joint initiative of the American Association of People with Disabilities (AAPD) and the US Business Leadership Network (USBLN), recognizing companies for prioritizing the inclusion of people with disabilities

•         Named Top 23 ‘Best Places to Work for LGBTQ Equality’ in New Jersey

•         Achieved Cancer Gold Standard accreditation from the CEO Roundtable on Cancer, recognizing our actions to reduce the cancer risk of employees and their families

•         Received C. Everett Koop National Health Award for Efforts to Promote Employee Health in 2020

Diagnostic Testing Services

Quest Diagnostics is the world’s leading provider of diagnostic testing, information and services that patients and doctors need to make better healthcare decisions. Their services range from routine blood tests — such as total cholesterol, Pap testing and white blood cell count — to complex, gene-based and molecular testing. They perform medical tests that aid in the diagnosis or detection of diseases, measure the progress or recovery from a disease or confirm that an individual is free from disease. In addition, they have specialized expertise in cancer, cardiovascular diseases, infectious diseases, and neurology.


In the $60 Billion and growing US Diagnostic Testing Market, Quest Diagnostics is the leader. Quest Diagnostics’ reputation as a leading innovator, provider of high value, low cost solutions and its financial strength and flexibility make it well positioned to capitalize on the evolving healthcare landscape.

Quest Diagnostics’ long-term strategy is to become the undisputed world leader in diagnostic testing, information and services. To drive this profitable growth, Quest Diagnostics plans to leverage capabilities to create differentiation:

•         Deliver Innovative Solutions

•         Leverage their Unparalleled Access and Distribution Network

•         Expand their relationships with large payors and health systems

•         Deliver Superior Patient Experiences

Position Description

The Director, Medical Science – PLS and Health Systems is responsible for identifying and supporting the PLS organization with the clinical and diagnostic insight related medical needs for defined health systems to promote and strengthen the PLS relationships and improve the performance and drive the growth of these partnerships. Primary responsibilities include establishing frequent and timely interactions with Thought Leaders (TL), decision makers in the Health Systems, and other Health Care Providers (HCP) in the health systems to align clinical and laboratory medical strategies that promote collaboration, improve healthcare outcomes, and enhance the performance of the PLS relationship. The Director also responds to unsolicited questions on current medical and scientific issues, healthcare advances, treatment trends, and health outcomes measures. TLs include (but are not restricted to) nationally, regionally, and locally recognized scientific and clinical leaders, medical advisors to managed care providers and committees, payers, and HCPs active in addressing patient advocacy issues, and health system executives/decision makers.



•         The Director, Medical Science – PLS and Health Systems is the primary representative of the Quest Diagnostics medical leadership and the signal point of contact for the Health System on matters associated with medical operations. As such, the Director is expected to establish a leadership role in the medical community and among TLs of the Health System.

•         The Director must demonstrate broad knowledge base on clinical laboratory testing.

•         Must possess the ability to translate data into high quality medical dialogue and insights, and partner with health system TLs to implement actionable, evidence-based strategies that improve outcomes and health system performance. As such, the Director must possess a sophisticated understanding of the pharmaceutical, diagnostic, and healthcare industry including commercial and government payer strategies, and the evolving healthcare delivery models.

•         The Director, Medical Science – PLS and Health Systems will collaborate and interact with key health care decision makers in health systems to develop clinical and laboratory strategies to strengthen the health system partnership and healthcare performance, and drive growth of the partnership. As such, the Director needs to be able to present both solicited and unsolicited data and medical information to key TL towards these goals.

•         The Director may support company or health system-initiated trials by interacting with primary investigators, assisting in site identification and screenings, and delivering disease education using approved resources. The Director may also support data generation activities including participating in reviews of Investigator initiated proposals.

•         Other activities may include identification and training of contracted speakers or internal team members if aligned with health system and company needs.

•         The Director will proactively identify, collect, and communicate insights to address competitive medical information in addition to insights on trends and changes affecting the regulatory and payer environment used to develop medical strategies to promote health system performance and partnership.

•         Contributes to the development of Medical Plans and Strategies by communicating his or her medical insight and knowledge derived from Expert Physicians, other Healthcare providers, or scientific publications about the product or disease area, with reference to patients’ needs and treatment trends

•         Fully understands and complies with Quest Diagnostics medical and corporate SOPs.

•         Adheres to the US “Compliance Code of Conduct”; Certifies against all required compliance training; Conveys a clear message on laws, regulations, and ethical standards to both internal and external customers; Develops an understanding of and complies with all GMA SOPs, the OIG Guidance, the CLIA requirements, ICH, GCP, and relevant FDA laws and regulations (certify completion where required); Alerts management to possible compliance issues.

The Director, Medical Science – PLS and Health Systems must fully comply with all company policies and applicable laws, regulations, and ethical standards.



• MD/DO Degree required.

• Knowledge of clinical laboratory role in clinical practice in health systems and outpatient settings

• Knowledge and familiarity with interpreting and presenting scientific data and publications

• Clinical experience with a broad medical background, specialty area experience is a plus

•         20 years of relevant medical experience including at least 10 years in a health systems environment

• Minimum of 4 years working in a clinical, diagnostics or pharmaceutical environment (excludes post doc education)

• Understanding of clinical research principles

• Understanding of the US Healthcare system, the diagnostics/pharmaceutical industry and clinical and health economic practices in the US

• Ability to work independently and experience working across a matrix organization and commercial teams

• Travel required


To Apply

Please Log In or Register to Upload a Resume and complete the online Application by visiting, clicking “Job Search” and following the prompts. Because of the large number of applicants to job openings, Quest Diagnostics will only contact qualified candidates for interviews.

Quest Diagnostics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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