Director, Portfolio Product Manager – Clinical Trials in Norristown, PA at Quest Diagnostics

Date Posted: 11/27/2022

Job Snapshot

  • Location:
    400 Egypt Road
    Norristown, PA
  • Date Posted:
  • Function
    Sales & Marketing
  • Job Family
  • Remote
  • Position Type
    Regular Full-Time
  • Shift

Job Description

Healthcare Analytics Solutions (HAS) is an innovative team within Quest Diagnostics that leverages Quest data to develop products and services to improve outcomes in healthcare across many different markets (Pharma, Clinical Trials, Health Plans/Payors, Hospitals/Health Systems, and Public Health agencies).

This role will focus on leading product development portfolio strategies and activities within the Healthcare Analytics Solutions Pharma Data Services portfolio. Cross-functional business influence, prioritization negotiations and alignment, communication and transformational leadership are vital to success in this role. The Portfolio Product Manager is responsible for collecting, analyzing and acting on market intelligence gleaned from a strong network of internal and external partners, identifying opportunities to expand their portfolio to better serve and grow the HAS market share of their assigned business vertical. Portfolio Product Manager will work on building strategic partnership with external parties as per HAS vision and needs. The Portfolio Product Manager will translate defined and undefined needs into development initiatives and then partner with Current Product Management, Marketing and Sales to successfully introduce differentiated products to market. Share more information about the portfolio / business line.

Portfolio Product Managers must be subject matter experts on their respective domain. Prior experience and knowledge of data and analytics solutions for RWE/HEOR and/or Commercial and Brand analytics are critical to the role. The Product portfolio manager will develop and grow the data licensing business by leveraging technology innovations, develop the strategy for new data and analytics offerings across the drug development continuum specifically for early-stage research and commercialization segments, and identify new market and customer opportunities.

Portfolio Product Managers must also have experience with end-to-end product design activities, ranging from leading initial brainstorming of new product features based on detailed market analysis to implementation and introduction of those products into the marketplace.

The Portfolio Product Manager will be responsible for developing a 2–3-year strategic view of market growth, trends, and product development needs.

  • Develops relationships with Key Opinion Leaders (KOLs) to forecast market trends, identifying and executing market capture and investment opportunities
  • Leverages competitive insights, Voice of Customer and domain expertise to form multi-year growth strategies to deliver accelerated customer value and outcomes
  • Assesses market conditions and customer profile definitions, translating intelligence to market modeling and product strategy
  • Partners with Marketing to develop high level product differentiation alignment and communication for the portfolio of business in their assigned vertical
  • Partners with Sales and HAS leadership to translate market intelligence and customer feedback into product portfolio strategy, anticipating customer needs, delivering proactively on a need before or as it is identified
  • Work with HAS Partner Development to develop technology/services acquisition & partnership strategy for their assigned portfolio of production
  • Partners with HAS and Technology leaders to identify, align  on prioritization of enablers on enterprise architectural runway to enable HAS capabilities to deliver customer outcomes
  • Create and maintain a visual depiction of the product portfolio and where each product is currently within the Product Lifecycle, so that the Product Manager can determine the appropriate plans to continue growing and supporting products over time.
  • Maintains overall roadmap progress and financial for all products related to the portfolio
  • Responsible for developing, identifying and maintaining a clear definition and understanding of the customer, to ensure that products remain customer centric and meet customer needs.
  • Keeps awareness of market factors including competitor products, consumer demand, and new trends, and shares this information regularly with the team and our stakeholders.
  • Develop each product’s vision and roadmap with key stakeholders and customers, by owning the creation of portfolio vision, and definition of the Product ART Epics Backlog (aka lean business case). Product Managers will also ensure alignment of the roadmap with broader HAS and Quest strategic themes.
  • Prioritize and collaborate with coaches on resource product development strategies to execute on the product roadmap for their assigned vertical
  • Collaborate with Technology and Architecture to understand and sequence Technology Enablers for Product functionality and build this into the Product’s Architectural Runway
  • Update management regarding overall Portfolio and related product statuses, risks and resolution options in conjunction with the Release Train Engineers and Coaches.
  • Oversee all product management activities across a portfolio such as collaboration with external parties (Distribution Channel Partners, Service Partners) and internal handoffs to Current Product team.
  • Drive the creation of executive-level presentations related to the portfolio (e.g., data analysis, graph generation etc.);
  • Collaborates with the Agile coaches to establish Lean portfolio management practices to drive transparency and predictability
  • Regularly review and communicate to IT, Medical, Legal, Compliance and Regulatory teams any adjustments to requirements, specifications, business processes and prioritization to support compliance
  • Influence and lead the vision for product teams
  • Participate in and grow Product Management Community of Practice


Required Work Experience:

  • Demonstrated experience of healthcare content or related technical, data analytics, informatics, software and/or IT products
  • Minimum of 8-12 years of Product Management experience to support software development
  • Experience reading market intelligence reports and synthesizing content to develop a portfolio roadmap with focus on prioritized  product s
  • Experience differentiating and defining a customer vs a market issue and developing effective solutions to address
  • Demonstrated ability to draw relationship between products, strategize and build a value-based roadmap for that portfolio
  • Work closely with business leaders to align on business expectations, value creation and related activities
  • Experience managing portfolios of multiple health care products through full life cycle.
  • Demonstrated experience in vendor selection & relationship management in the healthcare and/or data analytics space
  • Demonstrated success in managing big portfolios with multiple products and related  life cycle of a products 
  • Expertise in cloud environments (AWS, Azure), databases, data structure, and data analytics tools
  • Experience presenting complex products to multiple stakeholders
  • Experience working with both Agile and Waterfall methodologies

Preferred Work Experience:

  • SAFe Agile
  • Direct or indirect team leadership
  • Negotiation frameworks
  • Prioritization frameworks
  • Knowledge of VOC techniques and translating VOC(s) as part of portfolio roadmaps

Physical and Mental Requirements:



  • Data analytics
  • Portfolio management
  • Budgeting
  • Value stream mapping
  • Driving alignment using data
  • Add functional specifics here


  • Exceptional communication skills and executive presence; comfortable interacting and presenting with senior executives.
  • Strong prioritization skills, managing complex products and projects through completion
  • Alignment skills to bring critical stakeholders together with a common understanding of strategy, execution plan, and priority
  • Superb relationship building capabilities
  • Ability to design an ideal or optimized customer experience, synthesizing market intelligence and voice of customer
  • Demonstrated ability to utilize and leverage basic business tools such as Rally, Jira, Microsoft Outlook, Word, Excel, and the like
  • Customer focus 
  • Influence
  • Strategic agility 
  • Macro growth planner
  • Negotiation
  • Business acumen 
  • Prioritization
  • Financial acumen 
  • Communication across organizations
  • Drive for results 
  • Relationship builder
  • Works well in ambiguity

Bachelor’s Degree(Required)