Billing Coordinator I in Oklahoma City, OK at Quest Diagnostics

Date Posted: 6/24/2022

Job Snapshot

  • Employee Type:
  • Location:
    225 Northeast 97th Street
    Oklahoma City, OK
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Diagnostic Laboratory of Oklahoma- Oklahoma City, OK Monday-Friday 8am-4:30pm

Main Duties: 
  • Analyze data to ensure all billing information is complete and accurate.
  • Follow up on inquiries from patients, as needed.
  • Distribution of departmental mail.
  • Provide excellent customer service.
  • Completion of training needed to become signed off on data entry requirements.
  • Learn the billing front end system & become aware of all systems involving the billing function.
  • Visit at least one other area/ department to gain knowledge of their processes/procedures & how each affect the other.
  • Begin assisting with 135 follow up.
  • Accurate data entry to include typing 50 WPM.
  • Additional responsibilities, as needed.
Required Knowledge: 
  •  Data entry- accurate and 50 WPM
  •  Good computer skills and ability to adapt to using multiple computer systems.
  •  Able to take instruction from a variety of sources without adversity.
Required Experience: 
  •  Excellent communication skills, both verbal and written.
  •  Excellent customer service skills.
  •  Ability to analyze data.
Special Requirement: 
  •  Must be able to maintain a professional attitude under heavy workload and in stressful situations
  •  Show up for work, on time and prepared to perform all tasks and process each and every scheduled workday and remain performing those duties throughout the entire assigned work schedule.
  •  Perform all tasks and processes assigned by immediate supervisor including all tasks and processes you are fully qualified to perform and all tasks and processes that you may be overqualified to perform. Perform job duties as a collaborative member of the team with positive personal disposition that is supportive of team members
  •  Must be able to work OT, when needed.

Quest Diagnostics Job Description 

Look for more than answers. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope. 

You will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. 

At Quest, we are on a continuous journey of discovery and development. It’s this attitude that has made us an industry leader and the #1 Diagnostic Lab in the US. For those joining us, we offer exciting and fast moving career opportunities where you can affect change at a rate unheard of in many organizations of our size and scope. While we invest in and develop technology to drive our innovations, our ongoing success relies on our people. 

JOB SUMMARY: As a Billing Coordinator I you will perform daily activities revolving around collecting revenue in a professional setting. The focus of this position is to provide customer service to patients and clients, while helping collect revenue. Responsibilities may include billing and edit procedures ensuring compliance standardization for all work performed. This position is located in a production environment with strict metrics and quality control measures.


1. Edit procedure to ensure proper information for billing. 

2. Follow-up on patient/insurance claims for patient, insurance, Medicare, Medi-Cal & Medicaid carriers.

3. Customer service-phone calls both received and outgoing from patients, insurance carriers and clients.

4. Retrieval of test request forms and microfilm.

5. Billing of co-pays, deductibles, some secondary insurances.

6. Distribution of departmental mail.

7. Additional duties as needed.


Education: High school diploma or equivalent. Some college preferred.

 Work Experience: 1 to 3 years experience in insurance billing or medical office.

Special Requirements:

•         Willingness to work overtime when needed.

•         Excellent communication skills both verbal and written.

•         Data Entry Key Word Search: - Billing, Medicare, Medicaid, Insurance, Accounts Receivable, Customer Service