Lab Assistant III in Irving, TX at Quest Diagnostics

Date Posted: 11/27/2022

Job Snapshot

  • Location:
    4770 Regent Boulevard
    Irving, TX
  • Date Posted:
  • Function
  • Job Family
    Specimen Processors
  • Remote
  • Position Type
    Regular Full-Time
  • Shift

Job Description

The Pre-Analytical Assistant III in the Tech Ops Department is responsible for knowing all of the functions of the Pre-Analytical Assistant II, plus additional functions. 
  • Responsible for all duties of the Pre-Analytical Assistant III; meets or exceeds productivity and quality standards for Pre-Analytical Assistant I and II tasks [when required]; able to recognize and solve more complex problems on a routine basis.    
  • Demonstrates a basic understanding of how Specimen Processing and Tech Ops impact testing departments and result quality. 
  • Demonstrates proficiency and understanding of all job duties and SOP’s related to the Tech Ops department. 
  • Demonstrates knowledge and an understanding of what resources are available and is able to fill in for any function within the Tech Ops department as necessary. 
  • Identifies problems with specimen types vs test orders, missing information, improperly positioned bar code labels, with regard to all work processes within Tech Ops. 
  • With experience and training, is able to perform basic trouble shooting and resolve problems with automated equipment operation. 
  • Demonstrates an understanding of compliance policies related to test ordering, which requires developing ability to research test ordering information on translation tables, computer system, and the directory of services.  
  • Understands complex relationship between test(s) ordered and specimen(s) received. 
  • Completes all required written documentation such that it is understandable to others, legible and within the assigned time frame. 
  • Meets quality and productivity standards within 3 months of completing training 
  • Validates and verifies test orders as needed. 
  • Trains employees in Tech Ops job functions and may provide on-going training. 
  • Performs result entry as required for TIQ/TNP resolution. 
  • Adheres to all Quest Diagnostics policies and procedures, including Safety and Compliance. 
  • Other duties as assigned. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position. 
  • The Pre-Analytical Assistant III is involved in more complex tasks and responsibilities including but not limited to: 
    • Pending Review and Problem Resolution. 
    • Automated sortation and aliquoting instrument operation. 
  • The Pre-Analytical Assistant III has mastered all duties of the Pre-Analytical Assistant II, and is able to efficiently and effectively work in a self-directed fashion.  The person in this position typically has additional responsibilities such as: 
    • Possible customer communications 
    • Internal training 
    • Problem-solving related to special accounts and compliance-related issues 
    • Pending review and resolution 
    • Operation of automated equipment 
    • Within 1 year of hire, proficient in processing electronic orders. 

Required Work Experience:   Must have at least 3 years experience in a laboratory environment or a production setting.  Preferred Work Experience:   N/A Physical and Mental Requirements:   N/A Knowledge:   Medical background preferred which includes medical terminology applicable to a clinical laboratory.  Skills:   Minimal data entry skills 

High School Diploma or Equivalent(Required)