Tech Specimen Processing III - Brockton, MA req39940 in Brockton, MA at Quest Diagnostics

Date Posted: 2/5/2020

Job Snapshot

Job Description

Tech Specimen Processing III- Brockton, Massachusetts - Monday to Friday

Know that there are people behind the data.  Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.

As a Specimen Processor you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.

At Quest, our Specimen Processors play an essential role in our success and provide a critical service responding to the often pressured requirements of accurate diagnoses. As a career, it offers a unique opportunity to learn and develop a profession offering long-term stability and development. You can also earn a competitive salary and great overtime, while growing your own career.

Basic Purpose:

The Specimen Preparation Technician III has mastered all duties of the Specimen Preparation Technician II. Work is highly self-directed, and role may include additional responsibilities such as client communications, internal training and problem solving related to special accounts and compliance. This individual will have completed the necessary training consistent with local business practices for Specimen Processing. Strong proficiency is required in test ordering policy and specimen requirements related to test ordering as well as accuracy and production standards.  The SPT III will be more involved in complex processing including but not limited to: Microbiology processing, Frozen splits, Send outs, Cytology processing, irreplaceable specimens (spinal fluid, bone marrow, etc.); Special handling; allergies; serial; pediatric specimens.

Duties and Responsibilities:

  • Demonstrates proficiency in responsibilities of the SPT II and understanding of all job duties and SOP’s related to the Specimen Processing department

  • Demonstrates knowledge and understanding available resources to fill in for any function within the Specimen Processing department as necessary

  • Demonstrates a thorough understanding of how Specimen Processing impacts the testing laboratory

  • Identifies problems and in some cases, may resolve issues with specimen types such as missing information etc.

  • Demonstrates an understanding of the compliance policies related to test ordering, which requires developing ability to research test ordering information on translation tables, computer system, and the directory of services

  • Understands complex relationship between test(s) ordered and specimen received

  • Completes all required documentation, legibly and within the assigned timeframe

  • Meets standards for production and accuracy within 3 months

  • Validates and verifies orders for other employees

  • May assist in training employees in any Specimen Processing job function and may provide on-going training

  • Adheres to all Quest Diagnostics policies and procedures, including Safety and Compliance

  • Performs other duties as assigned          

Supervision Exercised:  


Education Preferred:     

  • HS diploma or equivalent

Work Experience:           

  • Medical background preferred which includes medical terminology applicable to a clinical laboratory

  • Previous experience in a production environment preferred

  • Internal candidates must have a minimum of 9 months experience and be meeting all   performance standards in the SPT II role

  • PC skills in MS office applications

  • Physical and Mental Requirements:       

  • Position requires data background with abilities to enter 6,000 alphanumeric keystrokes/hour

  • Works in a biohazard environment, practicing good safety habits

  • Able to sit or stand for long periods

  • Handles multiple tasks simultaneously and works in a production environment


  • Communicates effectively with all levels of internal and external staff

  • Maintains composure while working under pressure

  • Demonstrates strong interpersonal skills that fosters a positive attitude at all times

  • Demonstrates flexibility and is able to adapt to changes in work assignments

  • Demonstrates strong leadership and ability to resolve complex Specimen Processing related questions/issues

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