Sr. Medical Director - Healthcare Analytic Solutions (Virtual) in Worcester, MA at Quest Diagnostics

Date Posted: 11/20/2020

Job Snapshot

Job Description

Sr. Medical Director – Healthcare Analytic Solutions (Virtual)

Recognized by FORTUNE magazine as one of the “World’s Most Admired Companies,” Quest Diagnostics is the world's leading provider of diagnostic testing, information and services that doctors and patients need to make better healthcare decisions. They are pioneers in developing innovative diagnostic tests and advanced healthcare information technology solutions that help improve patient care.

With corporate headquarters in Secaucus, NJ, Quest Diagnostics is a Fortune 500 company traded on the New York Stock Exchange (NYSE: DGX) and included in the Dow Jones Sustainability World Index.  With 2019 revenues of around $7.7 Billion and approximately 46,000 employees and 6,600 patient locations across the US, Quest Diagnostics serves half of the physicians and hospitals in the US with their large variety of products and services. 

The company offers the broadest access to diagnostic testing services through its network of laboratories and patient service centers and provides interpretive consultation through its extensive medical and scientific staff. Quest Diagnostics also provides services to employers, life insurance companies, other commercial labs, clinics, health plans, government agencies, and organizations involved in clinical trials research.

Approximately 150 million times each year, patients and their physicians rely upon Quest Diagnostics results to make important healthcare decisions and approximately one third of U.S. physicians – and many of the country’s leading hospitals and health systems – relies on Quest Diagnostics healthcare information solutions to foster better patient care and outcomes.


•         FORTUNE magazine's "World's Most Admired Companies" list for 6 consecutive years; one of only five companies to attain Most Admired status in the "Health Care, Pharmacy and Other Services" industry category. 

•         Fortune magazine’s Fortune 500 list

•         Forbes® Global 2000

•         Forbes®' America's Best Employers List for third consecutive year

•         Forbes® 2020 America’s Best Employers for Women for second consecutive year

•         S&P 500

•         Barron’s 500

•         Member of the Dow Jones® Sustainability World Index

•         Included in the FTSE4Good, Calvert, and Ocean Tomo sustainability indices

•         Listed in the most recent Newsweek Green Rankings

•         Consistently named one of the best places to work in U.S. business journal rankings

•         Named a DiversityInc Noteworthy Company for third consecutive year

•         Listed on the Disability Equality Index® (DEI), a joint initiative of the American Association of People with Disabilities (AAPD) and the US Business Leadership Network (USBLN), recognizing companies for prioritizing the inclusion of people with disabilities

•         Named Top 23 ‘Best Places to Work for LGBTQ Equality’ in New Jersey

•         Achieved Cancer Gold Standard accreditation from the CEO Roundtable on Cancer, recognizing our actions to reduce the cancer risk of employees and their families

Diagnostic Testing Services

Quest Diagnostics is the world’s leading provider of diagnostic testing, information and services that patients and doctors need to make better healthcare decisions. Their services range from routine blood tests — such as total cholesterol, Pap testing and white blood cell count — to complex, gene-based and molecular testing. They perform medical tests that aid in the diagnosis or detection of diseases, measure the progress or recovery from a disease or confirm that an individual is free from disease. In addition, they have specialized expertise in cancer, cardiovascular diseases, infectious diseases, and neurology.


In the $60 Billion and growing US Diagnostic Testing Market, Quest Diagnostics is the leader. Quest Diagnostics’ reputation as a leading innovator, provider of high value, low cost solutions and its financial strength and flexibility make it well positioned to capitalize on the evolving healthcare landscape.

Quest Diagnostics’ long-term strategy is to become the undisputed world leader in diagnostic testing, information and services. To drive this profitable growth, Quest Diagnostics plans to leverage capabilities to create differentiation:

•         Deliver Innovative Solutions

•         Leverage their Unparalleled Access and Distribution Network

•         Expand their relationships with large payors and health systems

•         Deliver Superior Patient Experiences

Position Description

The Healthcare Analytics Solutions’ Senior Medical Director will provide both clinical/medical and business perspective to support the planning, design, development, and implementation of the broad set of data, analytics and services delivered to hospitals/health systems, Health Plans and Pharma and CROs.  In addition, the Senior Medical Director will leverage specialized knowledge in analytics and clinical diagnostics to help inform Quest’s publications in public health.


•         Provide scientific, medical affairs and clinical direction for Healthcare Analytics Solutions, including Lab Stewardship, Clinical Trails Patient Recruitment, and other products/services.  Drive and/or advise on the direction of health reporting efforts companywide

•         Develop and maintain an expert level of knowledge regarding products, services, infrastructure, and operations of HCAS to achieve optimal insight into product development, capabilities, support, and functionality requirements

•         Collaborate with IV leadership and partners in the strategic development of initiatives to identify product and system enhancements which may improve client appeal, process flow, and overall business function, industry reputation, and financial performance

•         Strategically evaluate and recommend data-driven solutions to improve patient health and serve the current and future HCAS client base

•         Assist in the development, review, customization, implementation, and support of informatics applications, predictive analytics, electronic health record integration and other such current or future IV product and service lines

•         Provide a team of data science professionals clinical guidance in order to execute current engagements using Quest and other data as well as guide the team’s foray into predictive analytics

•         Lead the development and publication of Health Trends reporting to maximize Quest’s status as a healthcare thought leader

•         Support creation of the HCAS portfolio, tools and assets to effectively manage resources, improve TAT, and ensure repeatability and scalability while maintaining quality and customer engagement.

•         May serve as the HCAS representative in presenting clinical and associated components of the products, services, and general mission

•         Provide consultation for clinicians and other clients regarding the application appropriateness and interpretation of HCAS reports. 

•         Support data analysis efforts to facilitate decisions and actions

•         Interact with External and Internal Clinical, R&D, franchise, commercial, and medical thought leaders to facilitate and foster increased awareness and application of Quest data-driven insights

•         Service as the HCAS Subject Matter Expert for applicable regulatory requirements for clinical and current agency interpretations. Interface with State and Government agencies as necessary.

•         Apply the Quest Management System approach for daily work and project management.

•         Travel 30% or less, as needed

Supervision Exercised:

•         Lead all assigned employee(s) reporting to this position to include: recruiting, developing and retaining exceptional professionals, actively involved in people development, mentoring and performance management


Education & Experience:

•         A degree of Doctor of Medicine (M.D.) or Doctor of Osteopathy (D.O.) from an accredited medical school

•         Active, unrestricted state medical licensure (have or obtain within one year of employment)

•         Certification/degree in medical informatics and/or predictive analytics highly preferred

•         10 years of clinical, diagnostics, pharmaceuticals, or device industry experience required

•         7 years in medical informatics and/or predictive analytics as related to healthcare organizations or a government agency is strongly preferred

•         5 years in a corporate life science setting in Medical Quality, Medical Affairs, or other leadership level role required

•         Experience in writing speeches and articles for publication that conforms to prescribed style and format

•         Go-to-market experience a plus

Competencies & Capabilities:

•         Highly developed business acumen with the ability to apply clinical knowledge to strategic growth initiatives in the clinical informatics space, helping the business to drive customer value and differentiation 

•         A strong network and credibility with key opinion leaders

•         Ability to effectively collaborate and communicate with national opinion leaders, the medical community, industry partners, scientific advisors and technology experts, as well internal stakeholders

•         Proven ability to work cross-functionally and influence those outside of span of control.

•         Familiarity with best practices standards, healthcare research and related literature

•         Deep knowledge of diagnostics data and clinical related IT applications/tools

•         Excellent verbal and written communication skills as well as ease in presentations to internal and external stakeholders and clients

•         Exercises judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results

•         Personal adaptability and ability to lead change in an intrapreneurial environment

•         Demonstrates passion for patient care and healthcare service

Physical and Mental Requirements:       

•         Prolonged sitting/standing at a desk (i.e., operating a computer, telephone use, document review)

•         Walking or standing within the office area to operate other office equipment (i.e. printer / fax) or within the laboratory

•         Must frequently respond to text/email communications and will be required to be aware of ergonomic principles

•         May be required to travel by airplane or drive long distances

•         Ability to follow verbal or written instructions and use effective verbal and written communication

To Apply

Please Log In or Register to Upload a Resume and complete the online Application by visiting, clicking “Job Search” and following the prompts. Because of the large number of applicants to job openings, Quest Diagnostics will only contact qualified candidates for interviews.

Specific Inquiries can be directed to:

Amy Korus

Executive and Medical Talent Acquisition Partner

Quest Diagnostics, Inc.


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