Sr Dir, Corporate Strategy in Secaucus, NJ at Quest Diagnostics

Job Description

Senior Director, Corporate Strategy

Recognized by FORTUNE magazine as one of the “World’s Most Admired Companies,” Quest Diagnostics is the world's leading provider of diagnostic testing, information and services that doctors and patients need to make better healthcare decisions. They are pioneers in developing innovative diagnostic tests and advanced healthcare information technology solutions that help improve patient care.

With corporate headquarters in Secaucus, NJ, Quest Diagnostics is a Fortune 500 company traded on the New York Stock Exchange (NYSE: DGX) and included in the Dow Jones Sustainability World Index.  With 2019 revenues of around $7.7 Billion and approximately 46,000 employees and 6,600 patient locations across the US, Quest Diagnostics serves half of the physicians and hospitals in the US with their large variety of products and services. 

The company offers the broadest access to diagnostic testing services through its network of laboratories and patient service centers and provides interpretive consultation through its extensive medical and scientific staff. Quest Diagnostics also provides services to employers, life insurance companies, other commercial labs, clinics, health plans, government agencies, and organizations involved in clinical trials research.

Approximately 150 million times each year, patients and their physicians rely upon Quest Diagnostics results to make important healthcare decisions and approximately one third of U.S. physicians – and many of the country’s leading hospitals and health systems – relies on Quest Diagnostics healthcare information solutions to foster better patient care and outcomes.

Awards/Recognitions

•         FORTUNE magazine's "World's Most Admired Companies" list for 6 consecutive years; one of only five companies to attain Most Admired status in the "Health Care, Pharmacy and Other Services" industry category. 

•         Fortune magazine’s Fortune 500 list

•         Forbes® Global 2000

•         Forbes®' America's Best Employers List for third consecutive year

•         Forbes® 2020 America’s Best Employers for Women for second consecutive year

•         S&P 500

•         Barron’s 500

•         Member of the Dow Jones® Sustainability World Index

•         Included in the FTSE4Good, Calvert, and Ocean Tomo sustainability indices

•         Listed in the most recent Newsweek Green Rankings

•         Consistently named one of the best places to work in U.S. business journal rankings

•         Named a DiversityInc Noteworthy Company for third consecutive year

•         Listed on the Disability Equality Index® (DEI), a joint initiative of the American Association of People with Disabilities (AAPD) and the US Business Leadership Network (USBLN), recognizing companies for prioritizing the inclusion of people with disabilities

•         Named Top 23 ‘Best Places to Work for LGBTQ Equality’ in New Jersey

•         Achieved Cancer Gold Standard accreditation from the CEO Roundtable on Cancer, recognizing our actions to reduce the cancer risk of employees and their families

•         Received C. Everett Koop National Health Award for Efforts to Promote Employee Health in 2020

Diagnostic Testing Services

Quest Diagnostics is the world’s leading provider of diagnostic testing, information and services that patients and doctors need to make better healthcare decisions. Their services range from routine blood tests — such as total cholesterol, Pap testing and white blood cell count — to complex, gene-based and molecular testing. They perform medical tests that aid in the diagnosis or detection of diseases, measure the progress or recovery from a disease or confirm that an individual is free from disease. In addition, they have specialized expertise in cancer, cardiovascular diseases, infectious diseases, and neurology.

Outlook

In the $60 Billion and growing US Diagnostic Testing Market, Quest Diagnostics is the leader. Quest Diagnostics’ reputation as a leading innovator, provider of high value, low cost solutions and its financial strength and flexibility make it well positioned to capitalize on the evolving healthcare landscape.

Quest Diagnostics’ long-term strategy is to become the undisputed world leader in diagnostic testing, information and services. To drive this profitable growth, Quest Diagnostics plans to leverage capabilities to create differentiation:

•         Deliver Innovative Solutions

•         Leverage their Unparalleled Access and Distribution Network

•         Expand their relationships with large payors and health systems

•         Deliver Superior Patient Experiences

Global Markets

Our international operations, Global Markets, operate in three regions around with world (The Americas, EMEA and Asia Pacific) with each region having full accountability and authority for its own P&L. Each of the regions is a sizable business in and of itself. Global Markets has laboratory facilities in Gurgaon, India; Mexico City, Mexico; and San Juan, Puerto Rico. We also provide reference testing in numerous other countries. We expect that our expansion strategies will include a mix of our traditional approaches as well as the formation of strategic partnerships and targeted M&A.

Position Description

The Senior Director, Corporate Strategy provides insights to and advises the CEO and Senior Management Team on strategic challenges and opportunities for the organization.  S/He provides thought leadership on the healthcare market and on how Quest Diagnostics can achieve its vision, goals and strategy. The position manages and directs analytics to address market, sub-market and business questions. S/He leads governance process for the Board of Directors and Senior Management Team on behalf of the CEO. The role also supervises 1-2 analysts (Manager, Strategy and Business Deployment or Senior Business Analyst).  The position reports to the Executive Director, Corporate Strategy.

Responsibilities include:

• Research strategic questions for the Senior Management team and develop recommendations for market and competitive conditions
• Understand and articulate market dynamics and drivers in our Market Growth model – outline key inputs into the model, manage update process, and summarize key insights
• Identify, track, and communicate critical trends across markets, industries, and competitors that affect business segments – audience includes Senior Management team and other key internal business partners
• Size the total and addressable market and identify and size sub-segments of the market
• Conduct market and competitive analysis to assess opportunities including influencing overall industry behaviors
• Interact with the senior management teams of strategic customers to develop relationships and manage joint streams of work
• Develop relationships, negotiate, and work closely with potential alliance partners and / or market participants
• Work directly with the CEO to develop agendas and content for Board of Directors meetings
• Engage directly with the CEO to develop agendas and content for Senior Management Team quarterly Executive Weeks and monthly meetings – manage all elements of meetings
• Work with business owners at all levels of the company to define and detail strategic initiatives
• Understand Quest Diagnostics’ core capabilities, identify and determine how to close gaps to necessary capabilities
• Generate consensus and action within conflicted and under-informed situations or decisions
• Oversee the development of the company’s strategy through the Management System and Hoshin Kanri planning
• Coordinate the three year strategic planning process across multiple segments of the organization (Clinical Franchises, Commercial regions, Finance, etc.)
• Take the lead on selected projects to drive early stage implementation
• Manage outside vendors and consultants
• Embrace corporate citizenship, including contributing to the development, implementation, and oversight of corporate policies, strategies and programs
• The role is intended to work with and facilitate business teams or cross-functional teams, including from external partners; teams would typically be Directors or above and 6-8 people

Desired Experience

•         Bachelor’s Degree and Master’s in Business Administration required

•         7+ years  at a management consulting firm or 10+ years in Corporate environment setting/driving strategic change

•         Conversant in US healthcare system

•         Must possess superior analytical and problem solving skills

•         Ability to communicate complex ideas and handle ambiguity

•         Proficient in creating new economic or business models

•         Excellent in driving and facilitating senior level teams and in crafting logical storylines for review

•         Strong listening, written and oral presentation skills suitable for C-Suite and external partner discussions

•         Proven experience in strategic planning

•         Proven experience in risk management

•         Proven experience in change management

•         Strong relationship building skills

•         Knowledge of project management techniques and tools

•         Proficient in MS Excel, PowerPoint, and Word

Competencies

• Ability to inspire confidence in and motivate others
• Business Acumen
• Customer Focus
• Dealing with Ambiguity
• Decision Quality
• Drive for Results
• Integrity and Trust
• Intellectual Horsepower
• Interpersonal Savvy
• Presentation Skills
• Problem Solving
• Process Management
• Written Communication

To Apply

Please Log In or Register to Upload a Resume and complete the online Application by visiting careers.questdiagnostics.com, clicking “Job Search” and following the prompts. Because of the large number of applicants to job openings, Quest Diagnostics will only contact qualified candidates for interviews.

Quest Diagnostics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.