Senior Director, Automation & Reliability Engineer in Lenexa, KS at Quest Diagnostics

Date Posted: 12/24/2019

Job Snapshot

Job Description

Recognized by FORTUNE magazine as one of the “World’s Most Admired Companies,” Quest Diagnostics is the world's leading provider of diagnostic testing, information and services that doctors and patients need to make better healthcare decisions. They are pioneers in developing innovative diagnostic tests and advanced healthcare information technology solutions that help improve patient care.

With corporate headquarters in Secaucus, NJ, Quest Diagnostics is a Fortune 500 company, traded on the New York Stock Exchange and included in the Dow Jones Sustainability World Index.  With 2018 revenues of $7.53 Billion, and approximately 46,000 employees and 6,600 patient locations across the US, Quest Diagnostics serves half of the physicians and hospitals in the US with their large variety of products and services. 

The company offers the broadest access to diagnostic testing services through its network of laboratories and patient service centers, and provides interpretive consultation through its extensive medical and scientific staff. Quest Diagnostics also provides services to employers, life insurance companies, other commercial labs, clinics, health plans, government agencies, and organizations involved in clinical trials research.

Approximately 150 million times each year, patients and their physicians rely upon Quest Diagnostics results to make important healthcare decisions. Quest Diagnostics Healthcare IT solutions connect over 165,000 physicians. Approximately one third of U.S. physicians – and many of the country’s leading hospitals and health systems – relies on Quest Diagnostics healthcare information solutions to foster better patient care and improve their business performance.




  • FORTUNE magazine's "World's Most Admired Companies" list for 4 consecutive years; one of only five companies to attain Most Admired status in the "Health Care, Pharmacy and Other Services" industry category. 

  • Fortune magazine’s Fortune 500 list

  • Forbes Global 2000

  • Barron’s 500

  • Member of the Dow Jones® Sustainability World Index

  • Consistently named one of the best places to work in U.S. business journal rankings

  • Named a Diversity Inc Noteworthy Company for the second consecutive year in 2018


Diagnostic Testing Services


Quest Diagnostics is the world’s leading provider of diagnostic testing, information and services that patients and doctors need to make better healthcare decisions. Their services range from routine blood tests — such as total cholesterol, Pap testing and white blood cell count — to complex, gene-based and molecular testing. They perform medical tests that aid in the diagnosis or detection of diseases, measure the progress or recovery from a disease or confirm that an individual is free from disease. In addition, they have specialized expertise in cancer, cardiovascular diseases, infectious diseases, and neurology.




In the $60 Billion and growing US Diagnostic Testing Market, Quest Diagnostics is the leader. Quest Diagnostics’ reputation as a leading innovator, provider of high value, low cost solutions and its financial strength and flexibility make it well positioned to capitalize on the evolving healthcare landscape.

Quest Diagnostics’ long-term strategy is to become the undisputed world leader in diagnostic testing, information and services. To drive this profitable growth, Quest Diagnostics plans to leverage capabilities to create differentiation:

  • Deliver Innovative Solutions

  • Leverage their Unparalleled Access and Distribution Network

  • Expand their relationships with large payors and health systems

  • Deliver Superior Patient Experiences



Establish, implement and sustain enterprise-wide E2E Lab Ops equipment and maintenance strategies, enabling the transfer of practical skills and knowledge to maintenance, operations and engineering professionals to increase lab productivity, equipment reliability, uptime and safety, and drive down maintenance and operating costs

Duties & Responsibilities

• Define roles, standards, development for Biomedical Engineers (BMEs)/Bio-Analytical (BAIs) & center-led standards for technical management, quality management and maintenance 
• Design and develop the company’s lab automation strategy
• Interface with lab automation suppliers in RFP and strategic negotiations
• Manage and maintain a centralized Equipment Inventory Management System 
• Ensure technical requirements are met and understood by local, frontline experts regarding installation, use and maintenance of various types of diagnostic testing equipment
• Establish and drive enterprise-wide adoption of Total Productive Maintenance (TPM) program including standard tools and processes
• Drive and ensure successful project execution – meeting deliverables on time and within budget
• Partner with Procurement to identify and evaluate suppliers in regards to service, equipment and instrumentation 
• High-degree of cross-functional collaboration and coordination with numerous field and corporate entities
• Work across lab sites to analyze and prioritize opportunities
• Directly supervise a team of Automation Engineers, Reliability Engineers, and Automation project managers 
• Indirectly oversee Biomedical Engineer enterprise network
• Position requires up to 80% travel, flexibility and availability to support 24/7 work environments as needed


• BS required, Engineering (Mechanical, Electrical or Industrial) preferred; MBA preferred
• Certified Project Manager
• SMRP Certified Maintenance & Reliability Professional (CMRP) / ASQ Certified Reliability Engineer (CRE)
• Minimum 10 years’ experience in all pillars of TPM (Total Productive Maintenance)
• Minimum - 10 years’ experience in project management and creation, successful execution and sustainment of large-scale and large capital initiatives (laboratory automation preferred)Minimum 10 years of practical experience with continuous improvement methodologies (basics of TPM, Lean Manufacturing or similar) & tools (Critical Path Schedule, Risk Management, etc.)
• Minimum 5 years people management
• Experience in a highly-matrixed environment
• Proven ability to realize cost-savings attributed to efficiency gains, process improvements, etc.
• Experience with organizational transformation & change management; High Performance Working Systems as a plus
• Thorough knowledge of Medical Equipment/device Inspection & Preventive Maintenance (IPM) and understanding of technical requirements regarding installation, use and maintenance of various types of diagnostic testing equipment
• Asset Management/Preventive Maintenance software utilization

Skills & Knowledge

• FMEA/RCM methodologies
• Project Management - large-scale initiatives
• Continuous Improvement – Lean & Six Sigma Methodologies and Tools
• Inventory Management


• Strategic planning and execution 
• Sound decision-making
• Excellent written and verbal communication skills
• Influence
• Change Management
• Financial & business acumen
• Supplier relationship-cultivation and management
• Crisis management & prioritization
• Progressive, innovative and creative

All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity.

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