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More: Impact Discover a role that empowers some of life’s most important healthcare decisions.

Senior Director, Cybersecurity Incident Response and Threat Intelligence

Category Technology Location Secaucus, New Jersey Job function Information Technology Job family IT Security
Shift Day Employee type Regular Full-Time Work mode On-site

Recognized by FORTUNE magazine as one of the “World’s Most Admired Companies,” Quest Diagnostics ( is the world's leading provider of diagnostic testing, information and services that doctors and patients need to make better healthcare decisions. We are pioneers in developing innovative diagnostic tests and advanced healthcare information technology solutions that help improve patient care.

With corporate headquarters in Secaucus, NJ, Quest Diagnostics is a Fortune 500 company traded on the New York Stock Exchange (NYSE: DGX) and included in the Dow Jones Sustainability World Index, with 2022 revenues of $9.88 billion.

The Role

The Senior Director, Cybersecurity Incident Response and Threat Intelligence will be responsible for continuously monitoring and maintaining threat intelligence proactively as well as working across the enterprise to conduct frequent tabletop exercises.  As part of driving the creation of the strategic plan and execution, this role will also oversee and manage a team to harvest vetted threat intelligence from both public and private sector, use probability/impact analysis, conduct threat hunting, and protect Quest Diagnostics.

The candidate should have proven track record of coordinating strategic plan development and implementing processes which enable teams to execute during cyber incidents. The role also requires the individual to be a highly skilled communicator.  Outcomes directed by this role have a significant impact on the organization's short- and long-term results.

·       Design, Implement, and maintain Cybersecurity Incident Management Plan (CSIRP)

·       Design and implement an automated threat intelligence platform to harvest and rate various threats received both from subscribed private and public sector relationships.

·       Knowledge and experience in developing threat modelling using standards as well as penetration testing and vulnerability management.

·       Presents and communicates strategic threat intelligent process and business benefits at all levels of the organization to positively influence key stakeholders.

·       Develops execution plans and manages risks and mitigations relative to the strategic plan, select strategic initiatives and organization effectiveness programs.

·       Develop close relationships with forensics and legal stakeholders to validate the CSIRP.

·       Leads a cross functional team in the planning and execution of technology strategy and planning workshops.

·       Oversees and continually assesses the long-term health, including the on-going evolution of interoperability capabilities and strategic use of vendor partners in coordination with product, engineering and operations teams.

·       Collaborates effectively with Data Protection and Cyberdefense Operations team to provide continuous input and help protect Quest data.

·       Establish continuous monitoring of Quest Diagnostics within and outside networks including social media to identify any potential threats and take preventive measure.

·       Fosters a culture of automation and the use of digital capabilities that improve customer experience, operational performance, resource efficiency, and solution availability.

·       Minimum of 10+ years of experience in Information Security, Cybersecurity, Incident Response, preferably in Healthcare Information Technology. With proficiency in strategy, operations, and change management.

·       Bachelor’s Degree in computer science, computer engineering, business management, or equivalent experience

·       Experience developing and implementing Penetration testing plans for both applications and infrastructure through Red teaming.

·       Previous Law enforcement experience or equivalent in maintaining and managing Cybersecurity Incident Response Planning is preferable.

·       Experience developing and implementing Penetration testing plans for both applications and infrastructure through Red teaming.

·       Ability to foster teamwork by actively participating in and supporting an environment that cultivates professional growth and organizational effectiveness.

·       Program Management, Project Management, Agile experience

·       Ability to see ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihood; can create competitive and breakthrough strategies and plans.

·       Able to think strategically and manage multiple projects, under pressure, in a fast-paced environment.  Participates in the development of the strategic information technology plan, processes, and solutions, recommending strategies and processes that support the direction of the company.

·       Demonstrated ability to develop effective and ongoing relationships with Peer levels of the internal customer organizations.

·       Must have proven ability to deliver and support IT projects and organizations in a rapidly changing business climate. 

·       Strong understanding of Infrastructure Services, Processes, and Technologies.

·       Proven ability to analyze budgets and proposals to identify value opportunities and negotiate best outcomes.

·       Excellent written and verbal communication skills.  Ability to write proposals and whitepapers, act as a vendor liaison, deliver presentations to customer or client audiences or professional peers, and work closely with management across HTAS and the organization as necessary.

·       Requires sound technological judgment and an enthusiasm for innovation tempered with a pragmatic assessment of the possible.

·       Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation.

·       Able to deal with frequent change, delays, or unexpected events.

·       Must have proven ability to deliver and support IT projects and organizations in a rapidly changing business climate.

·       Continually develops staff and self with a Digital mindset and keeping the HTAS capabilities in mind.

People Leader Responsibility

Manage and lead team by example, collaborate with business and corporate functions as well as third-party providers to be a resilient organization. In addition, this is a matrixed supervisory role which will drive coordination across the entire Healthcare Solutions and Interoperability organization. Will stand up core teams for critical initiatives and will lead matrixed teams to drive programs to completion and ongoing execution (e.g., budget management, OKR development and management, etc.).

About Quest Diagnostics

Quest Diagnostics empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest Diagnostics annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our nearly 50,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.

The company offers the broadest access to diagnostic testing services through its network of laboratories and patient service centers and provides interpretive consultation through its extensive medical and scientific staff. Quest Diagnostics also provides services to employers, life insurance companies, other commercial labs, clinics, health plans, government agencies, and organizations involved in clinical trials research.


  • FORTUNE magazine's "World's Most Admired Companies" list for 9 consecutive years; one of only five companies to attain Most Admired status in the "Health Care, Pharmacy and Other Services" industry category.
  • Fortune magazine’s Fortune 500 list
  • Forbes® Global 2000
  • Forbes®' America's Best Employers List for third consecutive year
  • Forbes® 2020 America’s Best Employers for Women for second consecutive year
  • S&P 500
  • Barron’s 500
  • Member of the Dow Jones® Sustainability World Index
  • Included in the FTSE4Good, Calvert, and Ocean Tomo sustainability indices
  • Listed in the most recent Newsweek Green Rankings
  • Consistently named one of the best places to work in U.S. business journal rankings
  • Named a DiversityInc Noteworthy Company for third consecutive year
  • Listed on the Disability Equality Index® (DEI), a joint initiative of the American Association of People with Disabilities (AAPD) and the US Business Leadership Network (USBLN), recognizing companies for prioritizing the inclusion of people with disabilities
  • Named Top 23 ‘Best Places to Work for LGBTQ Equality’ in New Jersey
  • Named a Best Place to Work for LGBTQ Equality by scoring a perfect 100 on the Human Rights Campaign Foundation’s 2021 Corporate Equality Index (CEI) for the fifth consecutive year
  • Achieved Cancer Gold Standard accreditation from the CEO Roundtable on Cancer, recognizing our actions to reduce the cancer risk of employees and their families
  • Received C. Everett Koop National Health Award for Efforts to Promote Employee Health in 2020

Diagnostic Testing Services

Quest Diagnostics is the world’s leading provider of diagnostic testing, information, and services that patients and doctors need to make better healthcare decisions. Their services range from routine blood tests — such as total cholesterol, Pap testing and white blood cell count — to complex, gene-based and molecular testing. They perform medical tests that aid in the diagnosis or detection of diseases, measure the progress or recovery from a disease or confirm that an individual is free from disease. In addition, they have specialized expertise in cancer, cardiovascular diseases, infectious diseases, and neurology.


In the $60 Billion and growing US Diagnostic Testing Market, Quest Diagnostics is the leader. Quest Diagnostics’ reputation as a leading innovator, provider of high value, low-cost solutions and its financial strength and flexibility make it well positioned to capitalize on the evolving healthcare landscape.

Quest Diagnostics’ long-term strategy is to become the undisputed world leader in diagnostic testing, information, and services. To drive this profitable growth, Quest Diagnostics plans to leverage capabilities to create differentiation:

  • Deliver Innovative Solutions
  • Leverage their Unparalleled Access and Distribution Network
  • Expand their relationships with large payors and health systems
  • Deliver Superior Patient Experiences

“I love working here because Quest has been my second family and second home. I've experienced a wholesome work environment, and good management.”

- Quest Employee

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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.