QA Coord- West Hills, CA req43841 in Los Angeles, CA at Quest Diagnostics

Date Posted: 6/18/2020

Job Snapshot

  • Employee Type:
  • Location:
    8401 Fallbrook Avenue
    Los Angeles, CA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

QA Coord- West Hills, California - M-F

Look for more than answers. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope. 

You will work for the world leader in the industry, with a career where you can
expand your skills and knowledge. You’ll have a role where you can act with
professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. 

At Quest, we are on a continuous journey of discovery and development. It’s this attitude that has made us an industry leader and the #1 Diagnostic Lab in the US. For those joining us, we offer exciting and fast moving career opportunities where you can affect change at a rate unheard of in many organizations of our size and scope. While we invest in and develop technology to drive our innovations, our ongoing success relies on our people.


This position reports to the Manager of Quality. Incumbent is responsible for reporting infectious diseases and other laboratory results as determined by State Departments of Health to be reportable. Maintains the Reportable Database, State DOH mailing addresses, current regulations for each state. Responsible for printing daily reports and mailing or emailing as appropriate. Incumbent is also responsible for assisting in the identification and implementation of enhancements to the Reportable Database as required to maintain integrity, compliance and functionality.


  • Manage all comprehensive State DOH Reportable programs

  • Participate in CDC & DOH conferences and seminars

  • Print reports and mail all reportable results as deemed by the State and/ or CDC.

  • Initiate test add process for specimens to be sent to state labs for confirmation testing, as necessary

  • Needs to keep current with the requirements and identify any new requirements that pertain to local business unit.

  • Maintain copies of current state regulations, reportable requirements, and mailing addresses for each state.

  • Serve as the liaison between all DOH agencies and the local Business Unit. Maintain telephone and written contact with each DOH.

  • Contact clients to obtain necessary patient demographics required for reportable.

  • Monitor laboratory updates for any new and updated test codes and implement as necessary to the Reportable Database.

  • Notify appropriate personnel of reportable problems, assist in corrective actions, as needed, and monitor corrections to assure compliance.

  • Support monthly reportable audit

  • Provide assistance to internal and external customers in direct relation the reportable and its functionality.

  • Other Quality Assurance functions as determined by the QA Manager.



  • High School diploma or equivalent required with college level courses preferred.

Work Experience:

  • 3 4 years related work experience.


  • Computer skills required (word processing, spread sheets, etc.)

  • Demonstrate communication skills, especially reading comprehension.

If you’re interested in career opportunities, but not ready to apply, join our talent network to stay connected to us and receive updates on the latest job opportunities and company news.

Group of people