Point of Care Technical Supervisor - Indianapolis, IN req54110 in Indianapolis, IN at Quest Diagnostics

Date Posted: 11/3/2020

Job Snapshot

  • Employee Type:
  • Location:
    2560 Shadeland Avenue
    Indianapolis, IN
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description


In cooperation with St Vincent and Community Hospital administration, develops and oversees a comprehensive program for all hospital operated Point of Care (POCT) locations. Duties include:

Acts as a consultant on hospital POCT Committees.
Coordinates all POCT in owner hospitals as defined by contract(s).
Reviews Quality Control, Quality Assurance, and patient results.
Ensures that all reagents and test systems are QC'd appropriately.  Maintain reagent inventory and ensures appropriate quality control.
Coordinates and reviews validation studies for new instruments/methods.
Writes testing procedures for Point of Care and ensures annual review of all procedures.
Provides direction to support technicians to ensure appropriate oversight and management of testing results and test systems are maintained and supported.
Helps ensure competency levels of testing personnel.
Generates billing data that supports activities associated with POCT oversight.
Reviews proficiency testing summaries.
Develops and compiles QA data reports as directed by the POC Committee.
Develops and implements corrective action to ensure compliance with accreditation standards.
Assists with POCT inspections conducted by JCAHO, ISDOH and/or CAP.
Assists Point of Care Director in oversight of Point of Care Support Technicians to include training, performance appraisals, and oversight with regards to any personnel concerns.
Continually strives to understand, respond to and meet the changing requirements of our internal and external customers through teamwork, empowerment and innovation.  Demonstrates understanding and respect for the vision and values of the organization in performance of duties.
Promotes positive communication with clients, coworkers, and affiliated hospital staff.  Must provide a positive atmosphere and image by practicing customer service skills.
Provide instruction, information, and overall assistance to internal and external customers regarding laboratory and specimen data, problem resolution, company services, and testing policies and procedures in order to promote excellent service and client goodwill. Considerable tact and discretion is essential.

We are seeking the following background: 

Bachelor's degree in Medical Technology or Clinical Laboratory Science required

Five years' experience in a healthcare setting, preferably working within a high complexity laboratory
ASCP certification is strongly preferred

Your skills include:


  • The ability to supervise and guide others
  • Strong ethical and technical decision making
  • Exceptional communication skills 
  • Interest in development ot others
  • Strong attention to confidentiality of patient data
  • Ability to oversee all areas of Point of Care in order to meet regulatory requirements
  • Outstanding organizational skills to maintain technical and statistical data files
  • Acts as liaison between hospital administration and the respective laboratory Director for each testing site
  • Ability to be flexible with scheduling and physical location in order serve all hospital POCT locations

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