Medical Affairs - HEOR Director - Virtual in Methuen, MA at Quest Diagnostics

Date Posted: 9/27/2020

Job Snapshot

Job Description

Medical Affairs - HEOR Director


Recognized by FORTUNE magazine as one of the “World’s Most Admired Companies,” Quest Diagnostics is the world's leading provider of diagnostic testing, information and services that doctors and patients need to make better healthcare decisions. They are pioneers in developing innovative diagnostic tests and advanced healthcare information technology solutions that help improve patient care.

With corporate headquarters in Secaucus, NJ, Quest Diagnostics is a Fortune 500 company traded on the New York Stock Exchange (NYSE: DGX) and included in the Dow Jones Sustainability World Index.  With 2019 revenues of around $7.7 Billion and approximately 46,000 employees and 6,600 patient locations across the US, Quest Diagnostics serves half of the physicians and hospitals in the US with their large variety of products and services. 

The company offers the broadest access to diagnostic testing services through its network of laboratories and patient service centers and provides interpretive consultation through its extensive medical and scientific staff. Quest Diagnostics also provides services to employers, life insurance companies, other commercial labs, clinics, health plans, government agencies, and organizations involved in clinical trials research.

Approximately 150 million times each year, patients and their physicians rely upon Quest Diagnostics results to make important healthcare decisions and approximately one third of U.S. physicians – and many of the country’s leading hospitals and health systems – relies on Quest Diagnostics healthcare information solutions to foster better patient care and outcomes.


•         FORTUNE magazine's "World's Most Admired Companies" list for 6 consecutive years; one of only five companies to attain Most Admired status in the "Health Care, Pharmacy and Other Services" industry category. 

•         Fortune magazine’s Fortune 500 list

•         Forbes® Global 2000

•         Forbes®' America's Best Employers List for third consecutive year

•         Forbes® 2019 America’s Best Employers for Women

•         S&P 500

•         Barron’s 500

•         Member of the Dow Jones® Sustainability World Index

•         Listed in the most recent Newsweek Green Rankings

•         Consistently named one of the best places to work in U.S. business journal rankings

•         Named a DiversityInc Noteworthy Company for third consecutive year

•         Listed on the Disability Equality Index® (DEI), a joint initiative of the American Association of People with Disabilities (AAPD) and the US Business Leadership Network (USBLN), recognizing companies for prioritizing the inclusion of people with disabilities

•         Named Top 23 ‘Best Places to Work for LGBTQ Equality’ in New Jersey

Diagnostic Testing Services

Quest Diagnostics is the world’s leading provider of diagnostic testing, information and services that patients and doctors need to make better healthcare decisions. Their services range from routine blood tests — such as total cholesterol, Pap testing and white blood cell count — to complex, gene-based and molecular testing. They perform medical tests that aid in the diagnosis or detection of diseases, measure the progress or recovery from a disease or confirm that an individual is free from disease. In addition, they have specialized expertise in cancer, cardiovascular diseases, infectious diseases, and neurology.


In the $60 Billion and growing US Diagnostic Testing Market, Quest Diagnostics is the leader. Quest Diagnostics’ reputation as a leading innovator, provider of high value, low cost solutions and its financial strength and flexibility make it well positioned to capitalize on the evolving healthcare landscape.

Quest Diagnostics’ long-term strategy is to become the undisputed world leader in diagnostic testing, information and services. To drive this profitable growth, Quest Diagnostics plans to leverage capabilities to create differentiation:

•         Deliver Innovative Solutions

•         Leverage their Unparalleled Access and Distribution Network

•         Expand their relationships with large payors and health systems

•         Deliver Superior Patient Experiences

Position Description


The Director, HEOR will develop a compelling vision for Quest’s Value Proposition for all tests and offerings to meet the needs of key external stakeholders in a rapidly evolving health care environment. The role entails development of health economic value proposition strategy and plans for Quest pipeline assets and marketed tests and offerings.  The position  will be responsible for rapidly educating, interacting and positively influencing internal and external organizations about the evidence needs of the key external stakeholders including health policy makers, reimbursement agencies, health plans, health care providers, employers and consumers to justify coverage & reimbursement and support optimal utilization of Quest products.  The position will be responsible for building and leading an effective HEOR team to be a strategic and operational partner in supporting the development of effective business strategies for the inline and pipeline tests/solutions and offerings. He/she will be responsible for leading and defining the future of HEOR at Quest. The position reports to Chief Clinical Officer Health Plans and Policy, Medical Affairs.



In conjunction with Quest leadership and cross-functional teams, leads the effort to support the development of value proposition for marketed tests and pipeline assets. Integrates HEOR into the Medical Affairs, Clinical Franchise, Commercial and S&I organizations to ensure development of credible evidence via clinical trials, observational studies, registry and database analyses that will support the needs of the key external stakeholders along with Quest’s business needs.

Rapidly educate the Clinical Franchise, Commercial, Medical and S&I organization about the evolving health care environment, the key external stakeholders and their evidence needs. Lead and contribute in establishing processes that support successful development and communication of value proposition for Quest products. Create/lead strategies and participation in health policy efforts.

Develop and manage HEOR team that contributes in the clinical development and commercialization plans for pipeline assets.

Understand and participate in the emerging dialogue on clinical evidence needed to support coverage and reimbursement for diagnostic tests. The evidentiary support necessary to document analytic validity, clinical validity, and clinical utility is critical to this position. Conversant with the BCBS Association, CMS, CDC, EGAPP, PCORI, and major health plans positions on these topics.

Ensure development of HEOR plans aligned with the business plans and ensure successful execution and contribute to optimal access, reimbursement and utilization of Quest products.

Maintain knowledge of all Quest-relevant disease states, franchises, products, tests, changing health policy and reimbursement environment and ensure it is incorporated into the short and long-term business plans.

Collaborate with multi-disciplinary teams, Clinical Franchise leads, and Medical Directors to develop HEOR Plans to optimally support the business needs.




•         A Doctorate in a relevant discipline (e.g., pharmaceutical administration, health economics, medicine, public health, psychometrics, and epidemiology) is required.

•         Minimum of 15 years’ experience in the healthcare industry, at least 12 of which must be working in the diagnostics or pharmaceutical industries. A minimum of 10 years’ experience in health economics & outcomes research is required. Hands on experience with HEOR methodologies is preferred, as is a track record of successful application of HEOR data with key external stakeholders such as health policy makers, reimbursement agencies, health care providers and others, to support the business growth.

•         Strong leadership skills, ability to influence cross-functional/cross-divisional teams, strategic, operational and communication skills, time management, ability to multi-task; demonstrated ability to prioritize; negotiation skills; firm grasp of the healthcare and pharmaceutical industry and of the broad healthcare environment. Demonstrated experience in managing and effectively running HEOR function and team.

To Apply

Please Log In or Register to Upload a Resume and complete the online Application by visiting, clicking “Job Search” and following the prompts. Because of the large number of applicants to job openings, Quest Diagnostics will only contact qualified candidates for interviews.

Quest Diagnostics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Amy Korus

Executive and Medical Talent Acquisition Partner

Quest Diagnostics, Inc.

(248) 259-7583


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