Lab Supervisor in Oklahoma City, OK at Quest Diagnostics

Date Posted: 4/27/2020

Job Snapshot

Job Description

Diagnostic Laboratory of Oklahoma - 8am-5pm Monday-Friday

Main Duties:

The dayshift Supervisor has the responsibility for the planning, coordination, evaluation, and supervision of all technical and/or operational activities and staff members on the first shift, excluding Blood Bank, Processing and Phlebotomy.  This position is responsible for performing duties so as to operate the lab with the highest quality safety and integrity, and in an efficient, economical and businesslike manner are of utmost importance. 
Plans, assigns and directs work in the laboratory, to include oversight of staff schedules and payroll duties. Mentors and supports employees in their responsibilities in QC, testing, and ensures they receive training in supervisory skill development.  Ensures quality control and compliance procedures are followed. Oversees staffing of all technical personnel on the first shift in the laboratory.  Reviews test performance, instrument validations, drives process and project management, and prepares and submits required reports to meet established deadlines. Resolves problems through interaction with clients.  Provides resources and guidance to Physicians in relation to test ordering options.
Coordinates and monitors EHS programs.  Ensures EHS regulatory standards and safety procedures are followed on the evening and night shifts.

Must be able to work closely with Manager, evening shift/technical supervisor, blood bank supervisor, processing supervisor and Point of Care Manager to ensure teamwork between shifts.  Must work closely with DLO QA to ensure compliance with QA program on evening and night shifts.

Able to meet physician’s needs by problem solving and resolution of their concerns. Attend monthly meetings as needed by the hospital including but not limited to JCAHO inspections teams, Patient Care, and Med Quality as required by the hospital.
Supervisor may be required to be present during evening/nightshift on occasion.
Review Quality Controls records weekly and monthly. Able to follow implemented QA program.

Required Knowledge: BS degree in Medical Technology to meet CLIA standards for a laboratory supervisor.  
Applicant must demonstrate a broad knowledge of the technical aspects of the tests performed in Clinical Chemistry, Hematology, Immunology and Serology.  Applicant should demonstrate a willingness to stay abreast of the latest innovations in test methodologies. Varied shifts to meet staffing needs.

Required Experience: Minimum – 5 years in a clinical laboratory;  2 years supervisory experience preferred, but not required.

Special Requirement:   MT(ASCP) or equivalent certification.   Must demonstrate  interpersonal skills to gain cooperation with other departments and foster continuous improvements.  Must be flexible  and available based on staffing requirements, including weekends, and holidays. Demonstrates excellent organizational and communication skills and be able to address client concerns and employees in a professional manner.  Makes independent decisions and handle multiple priorities in a high volume setting.  Able to organize and lead projects both within the work group and with cross-functional groups.

Quest Diagnostics: Look for more than answers.  Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.

As a Lab Technician you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.

At Quest, Lab Technicians play an essential role in our success and in the services we provide. As a career, we offer a unique opportunity to develop your career with the #1 Diagnostic Lab in the US. We are tech driven, and we’re creating the lab of the future – an environment where you can deliver cutting edge diagnostics and help us drive new discoveries and breakthroughs.

 Responsible for the scheduling and supervision of the non-exempt lab personnel on multiple shifts. Accountable for quantity and quality of specimens handled and test results. 

1. Oversees staff and activities of the department, distributes/assigns work; determines priorities; schedules non-routine procedures; performs personnel related functions (hiring, firing, discipline, training, etc.). 
2. Performs advanced/specialized tests and other related laboratory techniques. May duplicate work of others to confirm test results. Re-evaluates methodology, makes recommended changes and assists in test interpretation. Determines if further testing should be done on samples or if test should be repeated. 
3. Checks/approves all specialized and problem reports for accuracy. 
4. Initiates quality-control measures and monitors quality of work for adherence to laboratory standards.
5. Performs duties of technologist as necessitated by absence or peak workload.
6. Completes special projects as requested, e. g., surveys, statistical reports, studies, research, etc. 

Education: BS MT preferred Work Experience: 5+ years Other: Experience in a laboratory environment.


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