Director, Clinical Segment Marketing-Neurology CF in Marlborough, MA at Quest Diagnostics

Date Posted: 11/3/2019

Job Snapshot

Job Description

Director of Clinical Marketing - Neurology

Recognized by FORTUNE magazine as one of the “World’s Most Admired Companies,” Quest Diagnostics is the world's leading provider of diagnostic testing, information and services that doctors and patients need to make better healthcare decisions. They are pioneers in developing innovative diagnostic tests and advanced healthcare information technology solutions that help improve patient care.

With corporate headquarters in Secaucus, NJ, Quest Diagnostics is a Fortune 500 company, traded on the New York Stock Exchange and included in the Dow Jones Sustainability World Index.  With 2018 revenues of $7.53 Billion, and approximately 46,000 employees and 6,600 patient locations across the US, Quest Diagnostics serves half of the physicians and hospitals in the US with their large variety of products and services. 

The company offers the broadest access to diagnostic testing services through its network of laboratories and patient service centers, and provides interpretive consultation through its extensive medical and scientific staff. Quest Diagnostics also provides services to employers, life insurance companies, other commercial labs, clinics, health plans, government agencies, and organizations involved in clinical trials research.

Approximately 150 million times each year, patients and their physicians rely upon Quest Diagnostics results to make important healthcare decisions.

Quest Diagnostics Healthcare IT solutions connect over 165,000 physicians.

Approximately one third of U.S. physicians – and many of the country’s leading hospitals and health systems – relies on Quest Diagnostics healthcare information solutions to foster better patient care and improve their business performance.


  • FORTUNE magazine's "World's Most Admired Companies" list for 4 consecutive years; one of only five companies to attain Most Admired status in the "Health Care, Pharmacy and Other Services" industry category. 

  • Fortune magazine’s Fortune 500 list

  • Forbes Global 2000

  • Barron’s 500

  • Member of the Dow Jones® Sustainability World Index

  • Consistently named one of the best places to work in U.S. business journal rankings

  • Named a DiversityInc Noteworthy Company for the second consecutive year in 2018

    Diagnostic Testing Services

    Quest Diagnostics is the world’s leading provider of diagnostic testing, information and services that patients and doctors need to make better healthcare decisions. Their services range from routine blood tests — such as total cholesterol, Pap testing and white blood cell count — to complex, gene-based and molecular testing. They perform medical tests that aid in the diagnosis or detection of diseases, measure the progress or recovery from a disease or confirm that an individual is free from disease. In addition, they have specialized expertise in cancer, cardiovascular diseases, infectious diseases, and neurology.


    In the $60 Billion and growing US Diagnostic Testing Market, Quest Diagnostics is the leader. Quest Diagnostics’ reputation as a leading innovator, provider of high value, low cost solutions and its financial strength and flexibility make it well positioned to capitalize on the evolving healthcare landscape.

    Quest Diagnostics’ long-term strategy is to become the undisputed world leader in diagnostic testing, information and services. To drive this profitable growth, Quest Diagnostics plans to leverage capabilities to create differentiation:

  • Deliver Innovative Solutions

  • Leverage their Unparalleled Access and Distribution Network

  • Expand their relationships with large payors and health systems

  • Deliver Superior Patient Experiences



Quest Diagnostics is a comprehensive provider of laboratory testing, research and consultation for neurological genetics and immunological tests providing insights across the continuum of care for pediatric, adult and geriatric populations. Testing includes innovative tests for Alzheimer's disease, muscular dystrophy and other neuromuscular and developmental disorders. Quest Diagnostics is dedicated to providing neurologists, other physicians, and specialists with insights that can improve patient health.

Position Description:


The Director, Clinical Segment Marketing (NEU) will be the primary marketing lead for the Neurology Clinical Franchise (CF). This will include many of the following areas such as whole exome sequencing, pharmacogenomics, dementia, and a host of other neurological focused areas.

The Director will develop marketing insights and strategic marketing plans to fulfill Franchise priorities; drive execution through collaboration with Customer and Regional teams; liaise with Specialty Sales and participate in Sales Training.

Key Accountabilities include:


  • Identify customer and market insights for CF team.

  • Track market trends and derive competitive strategy and differentiation by product type.

  • Identify region-specific product opportunities and work with regional marketing to assess/address them.

  • Ensure translation and representation of CF strategic priorities in Customer Marketing Plans.

  • Coordinate with Customer Marketing for positioning/messaging CF offerings by internal and external customer.

  • Sales support content around specific solutions.

  • Inform product training.

  • Liaise with Specialty Sales Directors.

  • Partner with Regional Marketing to deploy product-specific programming.

  • Support CF to conduct market need / customer validation analysis by customer type.

  • Report progress of marketing plans to CF.

  • Drive re-balancing of priorities to meet unexpected needs of CF.



    The successful candidate for Director, Clinical Segment Marketing (NEU) will have the following attributes and/or experiences:

  • Superior strategic thinking and analytical skills to synthesize market/customer insights into prioritized marketing opportunities; Strong capabilities in analyzing data to demonstrate quantifiable opportunities or results

  • Superior marketing capabilities to design and execute marketing strategies and tactics to maximize opportunities to different customer types such as Pharma, Public Health, Hospitals, and Patients.

  • Team oriented – ability to lead diverse, cross functional teams and in a matrix environment

  • Superior communication skills including ability to deliver formal business presentations to executive leadership

  • Initiative – ability to independently problem solve and find resolutions 

  • Bachelor’s Degree, Business degree preferred

  • 5+ years healthcare industry experience preferred; Minimum 10+ years success in a marketing role.

  • Preferred areas of healthcare experience include (any one of the following): genetics, neurology, pharmacogenomics, dementia, immunology or whole exome sequencing.

  • Up to 30% business travel required

  • Excellent project leadership skills to ensure execution

  • Preferred location Marlborough, MA


    To Apply:


    Please Log In or Register to Upload a Resume and complete the online Application by visiting, clicking “Job Search” and following the prompts. Because of the large number of applicants to job openings, Quest Diagnostics will only contact qualified candidates to be interviewed.


    All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity.


    Betsy Barrett

    Sr. Talent Acquisition Partner – Executive Recruitment

    Quest Diagnostics, Inc.

    (585) 905-3214 office

    Ellie Martel Gardner

    Senior Executive Search Consultant

    Quest Diagnostics Inc.

    (949) 637-3119 cell

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