Dir, Program M&A - HR - Secaucus, NJ in Secaucus, NJ at Quest Diagnostics

Date Posted: 8/9/2019

Job Snapshot

Job Description

Director, Program M&A - HR


Recognized by FORTUNE magazine as one of the “World’s Most Admired Companies,” Quest Diagnostics is the world's leading provider of diagnostic testing, information and services that doctors and patients need to make better healthcare decisions. They are pioneers in developing innovative diagnostic tests and advanced healthcare information technology solutions that help improve patient care.

With corporate headquarters in Secaucus, NJ, Quest Diagnostics is a Fortune 500 company, traded on the New York Stock Exchange and included in the Dow Jones Sustainability World Index.  With 2018 revenues of $7.53 Billion, and approximately 46,000 employees and 6,600 patient locations across the US, Quest Diagnostics serves half of the physicians and hospitals in the US with their large variety of products and services. 

The company offers the broadest access to diagnostic testing services through its network of laboratories and patient service centers, and provides interpretive consultation through its extensive medical and scientific staff. Quest Diagnostics also provides services to employers, life insurance companies, other commercial labs, clinics, health plans, government agencies, and organizations involved in clinical trials research.

Approximately 150 million times each year, patients and their physicians rely upon Quest Diagnostics results to make important healthcare decisions. Quest Diagnostics Healthcare IT solutions connect over 165,000 physicians. Approximately one third of U.S. physicians – and many of the country’s leading hospitals and health systems – relies on Quest Diagnostics healthcare information solutions to foster better patient care and improve their business performance.




  • FORTUNE magazine's "World's Most Admired Companies" list for 4 consecutive years; one of only five companies to attain Most Admired status in the "Health Care, Pharmacy and Other Services" industry category. 

  • Fortune magazine’s Fortune 500 list

  • Forbes Global 2000

  • Barron’s 500

  • Member of the Dow Jones® Sustainability World Index

  • Consistently named one of the best places to work in U.S. business journal rankings

  • Named a Diversity Inc Noteworthy Company for the second consecutive year in 2018


Diagnostic Testing Services


Quest Diagnostics is the world’s leading provider of diagnostic testing, information and services that patients and doctors need to make better healthcare decisions. Their services range from routine blood tests — such as total cholesterol, Pap testing and white blood cell count — to complex, gene-based and molecular testing. They perform medical tests that aid in the diagnosis or detection of diseases, measure the progress or recovery from a disease or confirm that an individual is free from disease. In addition, they have specialized expertise in cancer, cardiovascular diseases, infectious diseases, and neurology.




In the $60 Billion and growing US Diagnostic Testing Market, Quest Diagnostics is the leader. Quest Diagnostics’ reputation as a leading innovator, provider of high value, low cost solutions and its financial strength and flexibility make it well positioned to capitalize on the evolving healthcare landscape.

Quest Diagnostics’ long-term strategy is to become the undisputed world leader in diagnostic testing, information and services. To drive this profitable growth, Quest Diagnostics plans to leverage capabilities to create differentiation:

  • Deliver Innovative Solutions

  • Leverage their Unparalleled Access and Distribution Network

  • Expand their relationships with large payors and health systems

  • Deliver Superior Patient Experiences


Position Description

Look for more than answers.  Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.

You will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. 

At Quest, we are on a continuous journey of discovery and development. It’s this attitude that has made us an industry leader and the #1 Diagnostic Lab in the US. For those joining us, we offer exciting and fast-moving career opportunities where you can affect change at a rate unheard of in many organizations of our size and scope. While we invest in and develop technology to drive our innovations, our ongoing success relies on our people.

Purpose Statement

Provides leadership and oversight for the implementation of mergers, acquisitions, joint ventures and other business development activities and programs for Human Resources. Leads Human Resource M & A activities and drives value creation by leading integrations in partnership with M&A programs office, businesses and ventures. Plans, manages and leads Human Resource integration projects. Works closely with M&A program office to define Human Resource integration strategies and plans for acquisition targets. Works across the entire deal lifecycle in partnership with other key stakeholders: pre-deal analysis, development of Human Resource integration project plans, and post-deal implementation. Once the acquisition is completed, leads Human Resource integration project team and manages integration across all Human Resource groups involved. Directly program manages all planning, execution, separation, integration and organizational restructuring activities related to post-merger initiatives.

Key Accountabilities

  • Leads the development and implementation of Human Resource integration activities

  • Translates M&A program office objectives into Human Resource project goals, plans and actions

  • Defines structure/process and assembles team with subject matter expertise to manage various Human Resource integration activities and continuity plans

  • Develops Human Resource M&A integration strategies that support global business objectives, timelines, budgets; as well as identifying and directing resources, establishing timelines, milestones, deliverables, and end-of-integration criteria across Human Resources

  • Drives day-to-day execution of the HR integration process, including coaching cross-functional teams, leading weekly integration team meetings and driving proactive issue resolution

  • Leads activities across the HR function to scope project, identify resource requirements, articulate deliverables and develop timetables

  • Creates consolidated program milestones, interdependencies and communication plans

  • Directs cross-functional teams in implementing integration plan ensuring that short-term and long-term strategic objectives are achieved

  • Ensures that project scope, schedules, resourcing and costs are reasonable and achievable and remain within budget

  • Presents summary integration plans and report progress and key metrics to M&A program office and Human Resources senior management

  • Facilitate working sessions with HR cross functional teams to define transition plans, activities and contingency plans to eliminate obstacles to on-time and on-budget completion of the various program transition events (including closing and any subsequent platform, data, customer migrations)

  • Collaborates with M&A program office, Finance and the business team to plan for synergy achievement and associated budget to achievement

  • Develops and implements tracking tools and templates for use across the HR integration team

  • Defines process, timelines for ongoing tracking and reporting activities

  • Defines timing, tools and process for collecting updates across the HR integration team relating to progress on key activities, deliverable completion, issues, decision status, etc. 

  • Reviews data and identifies areas that require additional investigation and follow up with the M&A Program Office, business, functional teams as needed to further assess status

  • Consolidates HR data for review during integration working committee 

  • Conducts periodic checkpoint meetings upon completion of each integration phase or key activities within a phase to review outputs and confirm readiness to move forward to the next phase within HR 

  • Acts as the primary point of contact between HR and the M&A Program office 

  • Organizes and communicates current and future integration process standards, best practices and guidelines across transactions.

  • Drives cross functional discussions to ensure integration activities are delivering on the most important value drivers identified when acquiring a company. This will entail prioritization of integration activities across all areas of HR in partnership with M&A Program Office 

  • Responsible for ongoing refinement and delivery of the methods and tools to be used by the HR integration teams in support of pre-deal analysis and post-merger integration activities

  • Establishes kickoff and training materials to communicate approach and tools to be leveraged across HR

  • Facilitates lessons learned meetings to identify opportunities for continuous refinement for the methodology and toolset for HR 

Job Requirements

Incumbent should possess the following knowledge, skills and experience:

  • BA/BS in Human Resources, Business Administration, or related field.  MBA, JD or Masters in a related field preferred

  • 8+ years of HRBP experience; multiple discipline experience highly preferred (talent acquisition, organizational effectiveness, employee relations, HR shared services and/or benefits)

  • 3-5 years M&A experience required

  • Demonstrated program, project management capability with experience running project teams

  • Has a solid understanding of current and future business trends, both internal and external

  • Ability to work effectively with senior members of the organization

  • Ability to work in a matrix organization

  • Program and Project management experience

  • Operational expertise

  • Experience leading teams (Directly and Indirectly)

  • Strong Interpersonal Skills

  • Experience interpreting legal documents

  • Ability to travel 10% - 20% 


  • Business acumen

  • Strategic agility

  • Drive for results

  • Decision quality

  • Managerial courage

  • Organizational savvy

  • Dealing with ambiguity

  • Detail oriented

All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity.

To Apply


Please Log In or Register to Upload a Resume and complete the online Application by visiting questdiagnostics.com/careers, clicking “Job Search” and following the prompts. Because of the large number of applicants to job openings, Quest Diagnostics will only contact qualified candidates to be interviewed.

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