Dir, HR Tech & Systems, Sr. - Secaucus, NJ - req37786 in Secaucus, NJ at Quest Diagnostics

Date Posted: 5/27/2020

Job Snapshot

Job Description

Senior Director, Human Resources Technology & Systems

Recognized by FORTUNE magazine as one of the “World’s Most Admired Companies,” Quest Diagnostics is the world's leading provider of diagnostic testing, information and services that doctors and patients need to make better healthcare decisions. They are pioneers in developing innovative diagnostic tests and advanced healthcare information technology solutions that help improve patient care.

With corporate headquarters in Secaucus, NJ, Quest Diagnostics is a Fortune 500 company traded on the New York Stock Exchange (NYSE: DGX) and included in the Dow Jones Sustainability World Index.  With 2019 revenues of around $7.7 Billion and approximately 46,000 employees and 6,600 patient locations across the US, Quest Diagnostics serves half of the physicians and hospitals in the US with their large variety of products and services. 

The company offers the broadest access to diagnostic testing services through its network of laboratories and patient service centers and provides interpretive consultation through its extensive medical and scientific staff. Quest Diagnostics also provides services to employers, life insurance companies, other commercial labs, clinics, health plans, government agencies, and organizations involved in clinical trials research.

Approximately 150 million times each year, patients and their physicians rely upon Quest Diagnostics results to make important healthcare decisions and approximately one third of U.S. physicians – and many of the country’s leading hospitals and health systems – relies on Quest Diagnostics healthcare information solutions to foster better patient care and outcomes.


•         FORTUNE magazine's "World's Most Admired Companies" list for 6 consecutive years; one of only five companies to attain Most Admired status in the "Health Care, Pharmacy and Other Services" industry category. 

•         Fortune magazine’s Fortune 500 list

•         Forbes® Global 2000

•         Forbes®' America's Best Employers List for third consecutive year

•         Forbes® 2019 America’s Best Employers for Women

•         S&P 500

•         Barron’s 500

•         Member of the Dow Jones® Sustainability World Index

•         Listed in the most recent Newsweek Green Rankings

•         Consistently named one of the best places to work in U.S. business journal rankings

•         Named a DiversityInc Noteworthy Company for third consecutive year

•         Listed on the Disability Equality Index® (DEI), a joint initiative of the American Association of People with Disabilities (AAPD) and the US Business Leadership Network (USBLN), recognizing companies for prioritizing the inclusion of people with disabilities

•         Named Top 23 ‘Best Places to Work for LGBTQ Equality’ in New Jersey

Diagnostic Testing Services:

Quest Diagnostics is the world’s leading provider of diagnostic testing, information and services that patients and doctors need to make better healthcare decisions. Their services range from routine blood tests — such as total cholesterol, Pap testing and white blood cell count — to complex, gene-based and molecular testing. They perform medical tests that aid in the diagnosis or detection of diseases, measure the progress or recovery from a disease or confirm that an individual is free from disease. In addition, they have specialized expertise in cancer, cardiovascular diseases, infectious diseases, and neurology.


In the $60 Billion and growing US Diagnostic Testing Market, Quest Diagnostics is the leader. Quest Diagnostics’ reputation as a leading innovator, provider of high value, low cost solutions and its financial strength and flexibility make it well positioned to capitalize on the evolving healthcare landscape.

Quest Diagnostics’ long term strategy is to become the undisputed world leader in diagnostic testing, information and services. To drive this profitable growth, Quest Diagnostics plans to leverage capabilities to create differentiation:

•         Deliver Innovative Solutions

•         Leverage their Unparalleled Access and Distribution Network

•         Expand their relationships with large payors and health systems

•         Deliver Superior Patient Experiences

Position Description:

The Director, Human Resources Technology & Systems is responsible for the overall, global HRIT function, providing leadership, coordination and ongoing transformation of HR technology systems. This role is critical for our data management, HR processes and analytic needs.

This role will serve as a go-to resource for key stakeholders including but not limited to HR Business Partners/colleagues, HR Centers of Expertise and business leaders.  He/she will be a key member of the Total Rewards function and partner extensively with the IT function.  The role reports directly to the Executive Director, Total Rewards & HR Technology.


•         Design HR Technology strategy and roadmap to address current and future business needs

•         Lead the implementation and stabilization of HR Systems

•         Partner with key HR leaders and business stakeholders including IT

•         Develop short and long-range operating objectives, organizational structure, staffing requirements and succession plans for HRIT function

•         Manage vendors to plan, execute and monitor projects directly and/or indirectly

•         Serve as the interface between internal and external customers and HRIT team to ensure effective delivery of HRIT applications. Providing overall prioritization of project assignments and management of HRIT resources (both internal and external)

•         Assess how HRIT services are delivered to the organization and make recommendations on the competencies, organization and responsibilities of the team to achieve business objectives.

•         Stay current on HR technology and trends, bringing new ideas to HR

Job Requirements:

Incumbent should possess the knowledge, skills and experience usually obtained by:

•         Bachelor’s degree in Systems Engineering, Computer Science, Business or related job experience

•         Experience in managing the implementation and operation of HR systems, preferably with a focus on Oracle HCM and Cornerstone-on-Demand

•         Individual should have a minimum of 10+ years related work experience and 3+ years managing people and projects

•         Extensive experience managing portfolio projects, project managers and developing processes that work within the environment and culture of the organization

•         Adjust priorities quickly as circumstances dictate.

•         Ability to interact professionally with colleagues and/or customers for different purposes in different contexts.

•         Performs a variety of duties, often changing from one task to another

•         Ability to comprehend and follow verbal or written instructions

•         Using effective verbal communication

•         Using effective written communication

•         Concentrate on tasks

•         Ability to making decisions

•         Examine/observe details

•         High energy, innovative individual with strong influencing skills and ability to interact with both IT and non-IT partners; thrive in a team environment as well as being able to work independently

•         Must possess outstanding collaboration skills, with proven ability to work with multiple stakeholders across department and business lines to accomplish goals; must be able to attract and develop great talent and build effective teams


•         Business acumen

•         Strategic agility

•         Drive for results

•         Decision quality

•         Managerial courage

•         Organizational savvy

•         Influencing others

•         Dealing with ambiguity

Closing Statements 

Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers’ trust every day by providing the highest quality diagnostic information services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: "Empowering Better Health with Diagnostic Insights."

To Apply:

Please Log In or Register to Upload a Resume and complete the online Application by visiting careers.questdiagnostics.com, clicking “Job Search” and following the prompts. Because of the large number of applicants to job openings, Quest Diagnostics will only contact qualified candidates for interviews.

Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity.


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