Coord, Genomic - I- San Juan Capistrano, CA req55559 in San Juan Capistrano, CA at Quest Diagnostics

Date Posted: 11/19/2020

Job Snapshot

Job Description

Coord, Genomic - I- San Juan Capistrano, California - M-F
Look for more than answers.  Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope. 
You will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. 
At Quest, we are on a continuous journey of discovery and development. It’s this attitude that has made us an industry leader and the #1 Diagnostic Lab in the US. For those joining us, we offer exciting and fast moving career opportunities where you can affect change at a rate unheard of in many organizations of our size and scope. While we invest in and develop technology to drive our innovations, our ongoing success relies on our people.
Job Summary
Genetic testing and counseling are rapidly advancing areas of medical genetics, requiring extensive knowledge of the principles and practice of all areas of clinical and laboratory genetics as well as genetic counseling.  The impact of genetic testing results for patients and their families are often complex and life changing, ranging from child bearing decisions to cancer prevention strategies.  The Genomic Coordinator I will aid the Genomic Services team and Operations to ensure that clients of Quest Diagnostics Incorporated receive genetics services, both consultative and laboratory, of the highest quality possible.  Toward this end, the Genomic Coordinator I will provide help to the Genomic Specialists and Operations staff in the Biochemical Genetics/Maternal Serum Screening, Cytogenetics, and Molecular Genetics Laboratories, including Oncology and Neurology.  Under the direction of, or working with a Genomic Services member, he/she will be responsible for assisting genomic science specialists in their role of providing client service and support for laboratory operations
Job Accountabilities 
Perform administrative duties of a complex and sensitive nature, including but not be limited to: 
1. Learn and develop proficiency in all Quest applications, processes, tools and databases needed to perform daily functions
2. Assist with coordination of molecular prenatal samples:  intake, creation of patient charts,  monitoring growth and testing progress, ensuring samples are added to batches in a timely fashion,  editing custom text and calling or faxing results
3. Obtain information necessary  for test code verifications 
4. Obtain clinical information on specific samples as needed
5. Assist with obtaining and summarizing  phenotype and family history information on specific samples as requested
6. Monitor the Daily Holds report and resolve outstanding issues assigned to the Genomic Services group
7. Assist in the creation, curation and updating of various clinical databases 
8. Perform literature searches when needed
9. Obtain clinical outcome data for targeted assays when needed
10. Initial prenatal intakes
11. Calling out significant positive results and faxes when appropriate
12. Calling elevated AFAFPs to alert the client and to let them know that ACHE and HbF are being performed
13. Confirmation calls to client when a Part 2 is submitted after a positive Part 1 in maternal serum sequential screening tests
14. Triaging calls to the GC when appropriate
15. Performs other related duties as assigned.
Job Requirements
1. BA/BS degree preferred. 
2. Strong written and verbal communication skills
3. Working knowledge of PC operation, including appropriate genetics packages and standards such as Word, Excel, Powerpoint and Access.
4. Proven ability to accomplish tasks both independently and as a member of a team.  
5. Proven ability to prioritize and take initiative
6.  Excellent critical thinking skills
5. Exemplify professionalism consistent with Quest Diagnostics’ values, vision and mission
6. Strong organizational abilities

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