Configuration Analyst- Collegeville, Pennsylvania in Collegeville, PA at Quest Diagnostics

Date Posted: 9/11/2019

Job Snapshot

Job Description

Configuration Analyst- Collegeville, Pennsylvania - Monday-Friday

Look for more than answers.  Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.

As a Configuration Analyst, you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.

At Quest, Configuration Analyst play an essential role in our success and in the services we provide. As a career, we offer a unique opportunity to develop your career with the #1 Diagnostic Lab in the US. We are tech driven, and we’re creating the lab of the future – an environment where you can deliver cutting edge diagnostics and help us drive new discoveries and breakthroughs.

Job Summary 

  • Provide analysis and coordination of projects related to clinical tests, ensuring standardization, integrity, consistency of data, synchronization / cross functionality with multiple. Work with cross-functional teams in systems including, lab systems, clinical medical reporting, front-end specimen processing; rules, collection, clinical lab testing and anatomic pathology.

 Job Accountabilities (Responsibilities)

  • Review, analyze, interpret and implement database requests from National Leaders, Medical Directors or other groups responsible for standardization decisions.
    Review, analyze, interpret and implement clinical tests from the Business Units, working within the approval process of the department.
    Performs calculations, reflexing and interpretations at a national level for medical reporting
    Perform analysis of impact to lab operation, billing or pricing. These include analysis of Business and National requests for differences in each Business Unit.
    Performs clinical data testing from order to reporting including accession, resulting, interfacing, calculations, interpretations, reflexing billing, care360, medical and report comparisons.
    Support multiple referral, test send outs, interfaces, troubleshooting and lab system standardization
    Coordinate the implementation of such database changes nationwide, providing clear communication and detailed information to the laboratories of the necessary changes.
    Provide training of database functions.
    Troubleshoot issues reported from the National Help Desk or Business Units at a national and local level to resolve database problems. Issues can range from local to national scale.This support includes on-call coverage.
    Partner with IT programming staff in the deployment of software projects nationwide.
    Partner clinical franchises and instrumentation on new and change requests.
    Support the Manager of Application Databases monitoring quality, adherence to conventions, standardization, and integrity of all national databases.
    Assist IT personnel such as the training and programming staff in the development of user documentation and procedure recommendations.
    Perform testing of database changes and obtain approvals prior to implementation.
    Creation of test plans working in conjunction with project managers. 
    Participate in quality review discussions to resolve issues and review errors.
    Subject matter expert, attending meetings with Clinical Franchises as, well as National Leaders, representing the department to ensure the optimal outcome for the best product. Issues could range from Compliance to Billing and all processes in between.
    Partner with Project Managers and Regional Business in Projects, as a subject matter expert, such as: Network Optimization (QLS merging UCI’s) and standardization (Non QLS moving to standard QLS system). 
    Support new test requests, front end processes including specimen collection and creating rules based on clinical test, patient demographics, client information and specimens collected.

 Job Requirements

  • B.S. or equivalent in medically related field required.  MT (ASCP) preferred.
    [All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities.  All duties and requirements are essential job functions.]

    Preferred Education
    B.S. or equivalent in medically related field required.  MT (ASCP) preferred
    Familiar with clinical specimen requirements
    Familiar with clinical lab reporting including reference ranges and flagging
    Familiar with other Desktop tools such as MS Excel, MS Word, Access, etc.
    Work Experience
    Laboratory operation processes (especially for QLS, QMPS, QPS system maintenance)
    Specimen process flow and transport (especially for IDAA database system maintenance); knowledge of specimen requirements for routine and esoteric testing
    Minimum 3 years’ experience in laboratory setting
    Experience in clinical test database highly desirable
    Project management experience highly desirable
    Ability to prioritize tasks and work independently with minimal supervision
    Excellent communication and interpersonal skills

Physical Requirements
Up to 10% travel required
Occasional off hours support including on call
Other Requirements
Good judgment and organization.  Duties are very complex and require that multiple computer systems are updated, synchronized, coordinated. 
Must coordinate implementation of database changes over different systems.
Wide range access to confidential, sensitive information requires discretion.
Adherence to standard conventions that support standardization of database.

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