Business-Sr Analyst- Lenexa, Kansas in Lenexa, KS at Quest Diagnostics

Date Posted: 8/8/2019

Job Snapshot

  • Employee Type:
  • Location:
    10101 Renner Boulevard
    Lenexa, KS
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Business-Sr Analyst- Lenexa, Kansas - Schedule TBD

Look for more than answers.  Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.

You will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.

At Quest, we are on a continuous journey of discovery and development. It’s this attitude that has made us an industry leader and the #1 Diagnostic Lab in the US. For those joining us, we offer exciting and fast moving career opportunities where you can affect change at a rate unheard of in many organizations of our size and scope. While we invest in and develop technology to drive our innovations, our ongoing success relies on our people.

Basic Purpose

The Senior Business Analyst acts as a facilitator and a liaison between Business and IT for all aspects of business and products changes.  This position requires a broad understanding of business, technology, and requirements gathering/documenting concepts.  The Senior Business Analyst collaborates with the PMO, Product Management, Solution Architects, Business Partners, Application Development, and Software Quality Assurance Teams throughout the project execution process to drive the creation of business requirements documentation, contribute subject matter expertise, and support user acceptance testing.  The Senior Business Analyst may serve as a primary Project Analyst on one or more large scope projects, may coach junior team members, and contributes to level of effort and participate in project planning activities

Duties and Responsibilities

  • Collaborates with the PMO, Product Management, Solution Architects, Business Partners, Application Development, and Software Quality Assurance Teams to understand scope, solutions, constraints, and risks
  • Communicate identified risks and collaborate in developing  mitigation strategies
  • Ensure timely escalation of project related risks/issues to the project team
  • Elicits requirements using a variety of methods including interviews, document analysis, requirements workshops, surveys, site visits, use cases, scenarios, and business workflow analysis.
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details and abstract up from low-level information to a general understanding to discern user needs and key requirements.
  • Proactively communicate and collaborate with internal customers to analyze information and business workflow to deliver functional requirements, use cases, and user interface designs
  • Challenge business units on their assumptions of how they will successfully execute their plans
  • Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow
  • Act as the liaison between the business units, technology teams and support teams
  • Develop requirements specifications according to standard templates, using natural language


  • Prepare and manage deliverables including but not limited to:
  • Gap Analysis of the current and future business process models as Workflow diagrams/Visual presentations
  • Detailed Business Requirements/business rules (BRD), Use Cases, or User Stories
  • Functional specification document or Agile user story documents
  • Requirements Traceability Matrix
  • Peer Reviews
  • Provide input into the UAT test plan including test scenarios
  • Works closely with product business owners/labs to facilitate effective UAT execution
  • Provide input into training documentation and support end user training for testers, business partners
  • Provide BA support throughout the life cycle of the project including milestone metrics
  • Collaborate with the Development and QA Teams to assess and triage defects
  • Provides input into peer reviews, coaches, and mentors junior team members
  • Participates in BA staffing activities including interviews and onboarding activities
  • Determines work breakdown, contributes to level of effort and participate in project planning activities
  • Participates in BA process improvements, change management, and metric reporting activities


  • Bachelor’s Degree in a related field
  • 5-7 years of IT Business Analysis experience
  • Clinical Lab Industry experience preferred
  • Working knowledge of SDLC phases and methodologies (traditional waterfall and agile)
  • Demonstrates strong analytical and problem solving skills
  • Demonstrates strong communication, leadership and negotiation skills
  • Demonstrates exceptional presentation and facilitation skills with a cross functional business audience
  • Ability to communicate technical issues in a non-technical manner to a diverse audience

If you’re interested in career opportunities, but not ready to apply, join our talent network to stay connected to us and receive updates on the latest job opportunities and company news.

Group of people