Business Development -PLS Mgr- Secaucus, New Jersey in Secaucus, NJ at Quest Diagnostics

Date Posted: 11/18/2020

Job Snapshot

Job Description

Business Development -PLS Mgr- Secaucus, New Jersey - M-F

Look for more than answers. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope. 

You will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. 

At Quest, we are on a continuous journey of discovery and development. It’s this attitude that has made us an industry leader and the #1 Diagnostic Lab in the US. For those joining us, we offer exciting and fast moving career opportunities where you can affect change at a rate unheard of in many organizations of our size and scope. While we invest in and develop technology to drive our innovations, our ongoing success relies on our people.

Position Summary:

The Manager, PLS Business Development is responsible for  coordinating with IT, Operation and Financial customer key stakeholders in order to secure  test volume data from our customers LIS and/or billing system(s) for the purposes or generating on-site invoicing or organizing financial or pricing information provided by the customer into a benchmark analysis, preliminary proposal and PowerPoint presentation or PLS fee schedule to be presented during the BD Meeting with PLS leaders and to the customer as part of the contract process. The Manager, PLS BD will develop or assist in developing strategies and tools to be used in the evaluating of PLS opportunities or used in on-going contract management.  The position supports the Executive Director and Sr. Manager (BD) in regards to all PLS opportunities while managing several priorities at the same time.   The position requires occasional travel and the ability to understand and manage due diligence items into contract terms for the review of the BD Director and team leaders.  Individual will be organized and able to communicate to PLS leaders and customers in an effort to drive opportunities to final proposal.  The position is also responsible for periodic review of costs of testing and updating developing /updating templates for costs related to employee salaries, equipment, etc, or related to Billing/Pricing for implementation of PLS clients.

Position requires strong Visual Basics Applications (VBA) skills, significant Excel and Access background, and Data Management experience.

Essential Job Duties and Responsibilities:

1.  Ability to develop and maintain datasets (excel and/or access) that merges Quest and customer data sets for the purposes of using the data to generate monthly on-site invoices and to be used for on-going contract management or manipulate financial information provided by customer and organize into and PLS benchmark and profitability template or possess a proven track record in multi-tasking highly visible pricing proposals and opportunities.

2.  Ability to enhance current process and/or develop new process for on-going test volume reporting based on data extracted from customers LIS and/or billing system or work with customers and PLS Sales Directors to evaluate financial information provided to expedite process to benchmark and/or preliminary proposal or significant experience in supporting internal (Sales, Finance and BD) leadership and external customers in a high pressure and time sensitive environment

3.  Enhance current test volume and revenue reporting excel processes and/or database that is used by and provided to PLS team members for the purpose of on-going financial and customer management or point of contact for all new PLS opportunities, including generating benchmark analysis, preliminary proposal and PowerPoint presentations to be presented during BD Meeting with PLS leaders or coordinate PLS Lab Management pricing alignment for assigned and new clients across multiple QDI billing systems when and as needed.

4.  Support PLS Executive Director (BD) and PLS General Manager in regards to any and all PLS opportunities regarding data analytics.

5.  Ability to work with Legal teams, customer and PLS teams (Sales / Operations) to develop contract terms using information secured from due diligence or implement pricing for different types of PLS opportunities.

6.  Create database/excel products for on-going contract reporting requirements including month, quarterly and annual metrics.  Establish data management controls and processing to manage significant data downloads from customer in order to organize the data to be validate and used for monthly invoicing and on-going customer management.

7.  Occasional travel to meet with customers. 

8.  Develop, implement, and maintain benchmark tools, preliminary pricing and profitability templates or possess a proven knowledge of standard, competitive and strategic pricing methodologies used in the industry.

9.  Potential to fill in for Sr. Manager (BD) in event of TOP or absence.

10. Responsible for creating tools (proforma or pricing) to ensure compliance with contract terms (i.e., SOC, internal Quest rules, PLS strategy, etc.) which includes competitive pricing database to be used when determining customer fees and other Hospital market indicators. 

Physical Demands:



Experience, Education, and Licensure

Bachelor degree in business required; MBA preferred.  Five (5) – eight (8) years of experience in information technology, LIS or billing system programming, pricing, business development, finance, sales/marketing and lab industry or related healthcare field with a focus on pricing strategies, establishing market value, customer satisfaction and driving profitable growth.

Knowledge, Skills and Abilities

With strong analytical background, this includes a solid grasp of tools (spreadsheet, statistical method for analyzing data).

Significant experience working with large amounts of data.  Strong knowledge, experience and/or programming capabilities related to reference laboratories and/or hospital data bases including billing systems or LIS functionality. 

Ability to deal with ambiguity.  He/she must create scenarios of alternative outcomes and make reasonable judgments about the implications of pricing decisions based on limited and imperfect information.

Strong interpersonal skills.  He/she must possess intellectual integrity and personal trustworthiness to the extent that he/she generates trust among directors from multiple functions.

Organizational Awareness.  He/she must gain information for research and analysis from multiple sources within the organization.  He/she must know who controls what information and develop communication channels with them.

Excellent persuasive written and oral communication skills.

Strong planning and organization skills.

Ability to manage multiple priorities for multiple customers.

Ability to interact confidently with all levels of employees including Senior Management.

Team oriented.

Ability to work independently and drive projects to conclusion.

Strong PC skills required

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