Technician Specimen III (7/7) - Knoxville, TN in Farragut, TN at Quest Diagnostics

Date Posted: 11/7/2019

Job Snapshot

Job Description

Know that there are people behind the data.  Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.

As a Specimen Processor you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.

At Quest, our Specimen Processors play an essential role in our success and provide a critical service responding to the often pressured requirements of accurate diagnoses. As a career, it offers a unique opportunity to learn and develop a profession offering long-term stability and development. You can also earn a competitive salary and great overtime, while growing your own career.

Job Summary

The Specimen Preparation Technician III has mastered all duties of the Specimen Preparation Technician II. Work is highly self-directed, and the person in thisposition typically has additional responsibilities such as client communications, internal training and problem solving related to specialaccounts and compliance. This individual will have completed the necessary training consistent with local business practices for Specimen Processing. Prior to promotion to this level, the SPT II must show a very strong proficiency in the following areas: Test ordering policy, specimen requirements related to test ordering.  Additionally, they must meet accuracy and production standards, and must meet all the job accountabilities and job requirements/environment indicated in the SPT II job description. The SPT III will be more involved in complex processing. Work schedule is 7 days on, 7 days off.

Progression to this level requires that the incumbent have a minimum of 2 years experience the Specimen Processing department. Additionally promotion to this level is normally given to internal candidates only.

Job Responsabilities

  • Responsible for all responsibilities of the SPT II. However, position not limited to these functions.
  • Demonstrates proficiency and understanding of all job duties and SOP’s related to the Specimen Processing department
  • Demonstrate knowledge and an understanding of what resources are available and able to fill in for any function within the Specimen Processing department as necessary.
  • Demonstrate a thorough understanding of how Specimen Processing impacts the testing laboratory.
  • Identifies problems with specimen types, missing information etc. at order entry and assigns the appropriate TIQ, and in most cases resolves them.
  • Demonstrates an understanding of the compliance policies related to test ordering, which
    requires developing ability to research test ordering information on translation tables, computer system, and the directory of services.
  • Understands complex relationship between test(s) ordered and specimen received
  • Completes all required written documentation, legibly and within the assigned timeframe.
  • Meets quality and productivity standards within 3 months of completing training
  • Validates and verifies orders for other employees.
  • Trains employees in any Specimen Processing job function and may provide on-going training.
  • Performs result entry as required for TIQ/TNP resolution.
  • Adheres to all Quest Diagnostics policies and procedures, including Safety and
  • Performs other duties as assigned.

    Job Requirements/Environment:

  • Handles multiple tasks simultaneously and works in a production environment.
  • Communicates effectively with all levels of staff.
  • Maintains composure while working under pressure.
  • Reflects good judgment at all times when determining what action to take when resolving problems.
  • Works in a biohazard environment, practicing good safety habits.
  • Demonstrates strong interpersonal skills that fosters a positive attitude at all times.
  • Demonstrates flexibility and is able to adapt to changes in work assignments.
  • Demonstrates strong leadership and answers Specimen Processing related questions.
  • Incumbent should possess the knowledge, skills and experience usually obtained by:
  • High School or equivalent
  • Must have at least 3 years’ experience in a laboratory environment or a production setting.
  • Medical background preferred which includes medical terminology applicable to a clinical laboratory.
  • PC skills in MS office applications.
  • Training background preferred.
  • Position requires data entry background with abilities to exceed 6000 keystrokes/hour.

    [All requirements are subject to possible modifications to reasonably accommodate
    individuals with disabilities.]

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