Specimen Technician I On Call- req78917 in Greensboro, NC at Quest Diagnostics

Date Posted: 11/12/2021

Job Snapshot

Job Description

Specimen Technician I - ON CALL - Greensboro, NC
Schedule, On call, PRN Monday-Friday
Basic Purpose:
The SPT I is responsible for general data entry and clerical support functions within the Anatomic Pathology Department. This position requires passing a data entry assessment. Functions performed may include but are not limited to data entry of surgical orders,  Department is a production environment, with emphasis on productivity/quality standards and departmental completion times.  All functions must be performed with confidence, accuracy and in a timely manner. Job is complex, detail oriented and requires that employee have good organization skills and ability to learn and understand specimen types related to test(s) ordered by client. The SPT I must have the ability learn and understand the compliance regulations related to test ordering which may change on a daily basis. This position is critical to quality for customer satisfaction. Additionally, since many changes do occur from day to day, great flexibility on the part of the SPT I is required. .

Duties and Responsibilities:
•         Able to perform data entry
•         Demonstrates an ability to learn the job duties assigned to the SPT I, and develops an understanding of how all the functions in Anatomic Pathology fit together
•         Identifies problems and in some cases, may resolve issues with specimen types such as missing information etc.
•         Demonstrates an understanding of the compliance policies related to test ordering, which requires developing ability to research test ordering information on translation tables, computer system, and the directory of services
•         Meets standards and timelines for production and accuracy within 6 months
•         Understands the complexity of Anatomic Pathology
•         Completes all required written documentation, legibly and within the assigned timeframe
•         Meets or exceeds all performance expectations to include attendance, adherence to work schedule and demonstrates Quest values and behaviors through work performance and peer and team interaction
•         Is open to learning additional functions within Anatomic Pathology to allow timely progression to the next level
•         Performs other duties as assigned
Education Preferred:
•         HS diploma or equivalent

Work Experience:        Medical background preferred which includes medical terminology and anatomy
•         Previous experience in a production environment preferred

Physical and Mental Requirements:
•         Position requires data background with abilities to enter 6,000 alphanumeric keystrokes/hour
•         Works in a biohazard environment, practicing good safety habits
•         Able to sit or stand for long periods
•         Handles multiple tasks simultaneously and works in a production environment

•         Communicates effectively with all levels of staff
Experience with Excel and Outlook
•         Maintains composure while working under pressure
•         Reflects good judgment at all times when determining what action to take when resolving problems
•         Adheres to Quest Diagnostics core values, safety and compliance policies and procedures
•         Keeps work area neat and clean
•         Demonstrates strong interpersonal skills that foster a positive environment.
•         Demonstrates flexibility and ability to adapt to change