Spec, Sales Effectiveness-Employer Pop Health req83047 in Lenexa, KS at Quest Diagnostics

Date Posted: 1/2/2022

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    10101 Renner Boulevard
    Lenexa, KS
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    1/2/2022
  • Job ID:
    req83047

Job Description

Spec, Sales Effectiveness-Employer Pop Health - Lenexa, KS - Monday-Friday 

Basic Purpose:

  • To enable the sales team to meet and exceed their goals through collaboration
  •  To handle internal and external customers in the absence of the Account Executive and/or Account Manager
  • To engage in activities that maximize client satisfaction as well as AE and AM productivity

Duties and Responsibilities:

1.     Liaison between AEs, AMs and other departments within the business unit

2.     Acts as backup to the external client when AE or AM are unavailable

3.     Performs data mining and analytical review of key business information obtained from Salesforce.com and other platforms to develop and report on key monthly SLA metrics in order to proactively identify trends.

4.     Work with strategic clients/partners to identify solutions that achieve defined reporting/operational requirements.

5.     Manage project changes in accordance with QMS tools to control scope, quality, schedule, costs and contracts

6.     Drive reporting back to business stakeholders to monitor performance, drive engagement and improve both product performance and client experience.

7.     Create customer proposals based on AE and AM completed documents. Complete direct customer related budget templates as required.

8.     Check documents submitted by AE and AM for accuracy. Complete research and correct errors as necessary.

9.     Complete financials for each budget and obtain necessary margin approvals via Sales Force database.

10.  Minimal travel required (25%)

11.  Performs other duties as assigned by manager.

 

Supervision Exercised:

None

 

Qualifications:

Education:

• Bachelor’s Degree in Business, Finance, Computer Science, Information Systems OR applicable work experience required

Work Experience:

• 3+ of work experience including 2+ years of data mining and analytics

• Experience working in a collaborative, cross-functional environment

• Inside Sales or Customer Service experience preferred

Physical and Mental Requirements:

• Perform job duties with frequent interruptions or distractions

• Adjust priorities quickly as circumstances dictate

• Detail oriented

• Excellent written and verbal communication skills

Technical Training or Professional Licensing

None

Other:

• Proficiency in Microsoft Excel, Word, and PowerPoint