Senior Product Manager - Secaucus, NJ/Remote Opportunity in Secaucus, NJ at Quest Diagnostics

Date Posted: 6/28/2021

Job Snapshot

  • Employee Type:
  • Location:
    500 Plaza Drive
    Secaucus, NJ
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Senior Product Manager - Secaucus, NJ/Remote Opportunity                                                                                                  

Patients and Physicians rely on our diagnostic testing, information and services to help them make better
healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.

As an Senior Product Manager, you will work for the world leader in the industry, with a career
where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.

Leads new solution development and life cycle management for consumer initiated testing through a cross-functional team. Advocates and prioritizes business cases to the segment Product Director and wins support to execute strategies through Marketing, the Value-Delivery organization, and IT

Duties and Responsibilities:

1.       Develop and manage overall Digital/AI pathology transformation and Clinical Care Pathways business model

a.        Serve as primary system administrator and subject matter expert for the Digital Pathology/AI environment and Clinical Care Pathways.

b.       Assists with the life-cycle roadmap and identifies new product and solution features; Acts as the product owner for the user experience

c.        Establish vision and profitable growth strategy (organic and acquired) for Clinical Franchise segment as part of annual strategic planning process; Develops sub-segment annual Operating Plan (AOP) in concert with Value Delivery partners and Director

d.       Generate customer insights to define customer/market segment requirements to set product/portfolio solution, priority setting, risk management. Collaborates with market research to deliver insights on customer needs and desired solutions. Understand continuum of care requirements and gaps

e.        Define and manage product/service metrics (including TAT and other potential requirements such as billing programs, prior authorization, etc.)

f.        Manage and maintain relevant third-party integrations

g.       Guides the development of pricing recommendations for new solutions and tests

2.       Growth Strategies

a.        Establish vision and profitable growth strategy (organic and acquired) for Clinical Franchise segment as part of annual strategic planning process

b.       Assesses new products/solutions to enable prioritization within R&D, IT and Operations; Develops and presents business cases for  new opportunities

c.        Commercial enablement: Develop and drive strategic direction for Specialty Sales Team; Partner with Marketing on product/solution marketing strategy and mix

3.       Growth Partnerships

a.        External Partnerships: Define requirements for partnerships, alliances, ventures for assigned segment and evaluate/manage the relationships in concert with the Director

b.       Internal Partnerships with:

                                                   i.      Value Delivery partners to achieve agreed revenue, volume and margin targets in AOP

                                                 ii.      Cross functional teams to identify, develop and implement product/solutions that address unmet customer needs and improve user experience to drive profitable growth

                                               iii.      Operations, Sales and Finance teams, developing a deep understanding of department-specific business processes

Accountability Metrics

•         Achieve revenue, volume and margin targets in sub-segment AOP

•         Development of 5 year sub-segment Strategic Plan

•         Development of sub-segment AOP

•         Manage discretionary spend



• BS/BA in Business Administration, Marketing or similar field

- MBA preferred

Work Experience:

• 5+ years relevant experience in healthcare (consumer, pharmaceuticals and/or diagnostics) preferable with at least 2 years in strategic marketing, project or product management

Demonstrated expertise in healthcare technology, artificial intelligence, EMR and discreet & structure data needs

• Consumer and/or digital/ ecommerce experience a plus


• Executive presence, composure, KOL relationships

• Strong communication skills – written and verbal

• Leading change, change management, flexibility

• Negotiations skills

• Solid business acumen

• Strategic thinking and analytical skills

• Collaboration

• Ability to manage ambiguity

• Ability to work in matrix organization

• Ability to influence others

• Highly proficient in PowerPoint, Word & Excel

• Ability to manage multiple priorities and stakeholder preferences