Senior Manager, Product-CF in St. Louis, MO at Quest Diagnostics

Date Posted: 6/15/2022

Job Snapshot

  • Employee Type:
  • Location:
    11636 Administration Drive
    St. Louis, MO
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Quest Diagnostics (NYSE: DGX) is the world's leading provider of diagnostic testing, information, and services that patients and doctors need to make better healthcare decisions. The company offers the broadest access to diagnostic testing services through its network of laboratories and patient service centers and provides interpretive consultation through its extensive medical and scientific staff. Quest Diagnostics is a pioneer in developing innovative diagnostic tests and advanced healthcare information technology solutions that help improve patient care.

You will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.  

Basic Purpose:  

Leads new solution development and life cycle management for sub-segment through a cross-functional team. Advocates and prioritizes business cases to the segment Senior Product Director and wins support to execute strategies through Marketing and the value-delivery organization.

Duties and Responsibilities:

•       Lead cross functional teams to identify, develop and implement product/solutions addressing unmet customer needs that will drive profitable growth in sub-segment

•       Develop sub-segment annual Operating Plan (AOP) in concert with Value Delivery partners

•       Execute effective life-cycle management across the sub-segment through robust cross-functional team management

•       Work with Value Delivery partners to achieve agreed revenue, volume and margin targets in AOP

•       Partner with Marketing on product/solution marketing strategy and mix

•       Rigorously assess new products/solutions to enable prioritization within R&D, IT and Operations

•       Generate customer insights to define customer/market sub-segment requirements to set product/portfolio solution, priority setting, risk management

•       Define and manage product/service sub-segment metrics (including TAT and other potential requirements such as billing programs, prior authorization etc.)

•       Assure the voice of customer is brought into the in-line and product/solution creation process

•       Understand the competitive landscape to insure we have winning solutions in development and in the market place

•       Understand continuum of care requirements and gaps

Accountability Metrics

•       Achieve revenue, volume and margin targets in sub-segment AOP

•       Development of 3 year sub-segment Strategic Plan

•       Development of sub-segment AOP

•       Manage sub-segment discretionary spend



Education Preferred:

• Requires Bachelor’s degree in life sciences, business, marketing and/or product management.Advanced degree/ MBA preferred.

Work Experience:

• 5+ years relevant experience in healthcare, preferable with at least 3 years in marketing & product management

• Previous P&L management experience preferred


• Executive presence, composure, KOL relationships

• Leading change, change management, flexibility

• Negotiations skills

• Solid business acumen

• Collaboration

• Ability to work in matrix organization

• Ability to influence others