Phlebotomist III - Float in Elgin, IL at Quest Diagnostics

Date Posted: 11/27/2022

Job Snapshot

  • Location:
    1710 North Randall Road
    Elgin, IL
  • Date Posted:
    11/27/2022
  • Function
    Operations
  • Job Family
    Patient Services
  • Remote
    On-site
  • Position Type
    Regular Full-Time
  • Shift
    Day

Job Description

Phlebotomist III - Float - Elgin, IL - Monday-Friday varied hours 6:00am-8:00pm Rotational Saturday 6:00am-4:00pm

Must have reliable transportation, valid driver's license, and clean driving record.

Proof of COVID-19 vaccination will be required – exemptions from vaccination requirement for medical and religious reasons will be considered

Requirements:

  • Use of Your Own Vehicle
  • Valid Driver’s License

We Pay Mileage!

*Proof of COVID-19 vaccination will be required – unvaccinated individuals will be subject to regular testing

Benefits/Perks:
Day 1 Medical/Dental/Vision for FT employees who work 30+ hours
15 PTO days first year
Annual Bonus Opportunity
401K matching
Tuition Reimbursement for undergraduate and graduate programs for FT employees who work 30+ hours

Opportunities for career advancement
Training provided!
In a Phlebotomy float role we offer a variety in work where no two days will quite look the same. Diverse, dynamic work environment whereas a Phlebotomist floater you will be able to shift frequently to new patient centers and continually meet new people. We offer a robust total rewards package, along with the tools & support to learn, grow and advance in a Phlebotomy career. Join our community of Phlebotomists, where you will have a career that you can be proud of!
Job Duties:
Assigned a territory to cover phlebotomist duties within a Patient Service Center, doctor’s office, or as business needs dictate
Draw quality blood samples from patients and prepares those specimens for lab testing
Collect specimens according to established procedures.  This includes, but not limited to: drug screens, biometric screening and insurance exams
Enter billing information and collect payment when required
Will be required to coach, mentor, instruct, and be a resource advisor for new employees, as well as be the point of contact to staff on site and provide regular input to the group lead or supervisor
Travel to additional doctor’s office or Patient Service Center sites when needed
Required Education
High school diploma or equivalent.
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience
Five years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
Minimum 3 years in a Patient Service Center environment preferred.
Customer service in a retail or service environment preferred.
Keyboard/data entry experience.

  • Collect specimens according to established procedures.  This includes, but not limited to: drug screens, biometric screening and insurance exams. 
  • Administer oral solutions according to established training. 
  • Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services. 
  • Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from req or pulling order from database; managing Standing Orders.  
  • Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.  
  • Data entry and processing specimens including labeling, centrifuging, splitting, and freezing specimens as required by test order. 
  • Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed. 
  • Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.  
  • Perform verification of patient demographic info/initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. 
  • Assist with compilation and submission of monthly statistics and data.  
  • Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. 
  • Complete training courses and keep up-to-date with the latest phlebotomy techniques. 
  • Travel to Territory Manager meeting if held off-site or off normal shift. 
  • Participate on special projects and teams. 
  • Stay up-to-date on company communications and assist with the distribution of technical information to the work group. 
  • Perform Point of Care (POC) testing at those sites where needed and the complete training/competency evaluations per Standard Operating Procedure (SOP). 
  • With appropriate training, act as mentor and resource for new employees, assisting with transition into the PSC work environment and the familiarity with established procedures. 
  • Assist with periodic inventory counts report shortages and problems to group leader or supervisor as they occur. 
  • Assist with the preparation of schedules for the assigned workgroup or PSCs. 
  • Communicate professionally with clients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur. 
  • Ensure staff is following all safety precautions by wearing a clean, button lab coat, gloves and face shield when required. 
  • Assist supervisors with the implementation of SOPs and the distribution of technical information and communication to the workgroup in accordance with Quest Diagnostics guidelines. 
  • Ensure facilities are neat, clean and in good repair, take appropriate action to advise Group Leader or Supervisor of required repairs and maintenance.  
  • Will be required to act as a coach, mentor, instructor and resource advisor for new employees, as well as be the point of contact to staff on-site and provide regular input to the group lead or supervisor. 
  • Provide effective onboarding services to new clients.  
  • Partner with Supervisor and Group Lead to assist the transition process setting up new offices for both PSCs and IOPs.  
  • Must be able to step in for a PSR II and lead one or more PSR on site.    

QUALIFICATIONS

Required Work Experience: 

  • Five years phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections. 
  • Keyboard/data entry experience. 
  • Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. 
  • Must have reliable transportation, valid driver's license, and clean driving record, if applicable. 
  • Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/Mobile/Long-Term Care/In-Office Phlebotomy locations with minimal notice. 

Preferred Work Experience:  

  • Medical training: medical assistant or paramedic training preferred. 
  • Minimum 3 years in a Patient Service Center(PSC) / In-Office (IOP) environment preferred.  
  • Customer service in a retail or service environment preferred 

Physical and Mental Requirements:  

  • Lift light to moderately heavy objects.  The normal performance of duties may require lifting and carrying objects.  Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried.  Objects exceeding 41 pounds are not to be lifted or carried without assistance. 
  • Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination. 
  • Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day. 
  • Position requires travel.   
  • Extensive use of phone and PC.                 
  • Fine dexterity with hands/steadiness.    
  • Talking.                   
  • Walking.                                
  • Balancing.                              
  • Bending/kneeling.             
  • Pushing/pulling.  
  • Reaching/twisting.   

Knowledge:  

  • Committed to all Quest Diagnostics Policies & Procedures including Company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles. 

Skills:  

  • Ability to provide quality, error-free work in a fast-paced environment. 
  • Ability to work independently with minimal on-site supervision. 
  • Excellent phlebotomy skills to include pediatric and geriatric 
  • Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and Knowledge of our business. 
  • Capable of handling multiple priorities in a high-volume setting. 
  • Must be able to make decisions based on established procedures and exercise good judgment 


EDUCATION
High School Diploma or Equivalent(Required)

LICENSECERTIFICATIONS
Phlebotomy certification (required in certain states, e.g. California, Nevada, Washington and Louisiana)