Rep Billing - Sr. - Seattle, WA req47386 in Seattle, WA at Quest Diagnostics

Date Posted: 8/31/2020

Job Snapshot

  • Employee Type:
  • Location:
    2505 3rd Avenue
    Seattle, WA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Senior Billing Rep - Seattle, WA or Remote - Monday to Friday Day Shift

Basic Purpose:
Responsible for collecting on client accounts from assigned sales regions or territories.  Reports directly to Supervisor of Client Accounts and fulfills work requests as assigned.  Duties include phone calls, both incoming and outgoing.  Acts as client communications liaison and performs reviews of accounts.

Duties and Responsibilities:
-Responsible for collections on assigned client accounts.
-Monitor and expedite resolution of credit balances.
-Assists in documenting A/R collection process in Standard Operating Procedure format.
-Updates collection comments and develops action plan for collecting accounts on “Month End A/R Analysis: Over 90 Days Over $5,000”.
-Initiates and maintains a file of monthly payment agreements as approved by the Supervisor.Follows up according to set departmental policies if payments are not received as agreed upon.
-Recommends, based on collection experience with the client, accounts that should be referred to an outside collection agency.With the approval of Supervisor prepares the necessary paperwork to write off these delinquent accounts.
-Communicates with the sales representatives to enlist assistance with collection problems.
-Processes monthly charges and adjustments as approved by Supervisor.
-Fully responsible for Client communications on assigned accounts.
-Responsible for analysis and review of target accounts.
-Works on special projects as assigned.
-Sets up and maintains files for assigned client accounts.

Education Preferred: High School Diploma or equivalent.
Work Experience: Requires minimum 3 years of Collection experience.
Computer/Data Entry experience required.
Requires 5 years Accounts Receivable experience.
Other: -Strong verbal and written communication skills.
-Banking and Credit knowledge required.
-Professional/Customer Service telephone attitude.
-PC skills with EXCEL and Word (or similar) proficiency required.
-Must be able to operate 10-key adding machine.
-Strong interpersonal skills.

Strongly Preferred: experience working in laboratory billing in the area of molecular genetics

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