Manager of Market Research - Secaucus, NJ in Teterboro, NJ at Quest Diagnostics

Date Posted: 10/30/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    1 Malcolm Avenue
    Teterboro, NJ
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    10/30/2019
  • Job ID:
    req32066

Job Description

Look for more than answers. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope. 

You will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. 

At Quest, we are on a continuous journey of discovery and development. It’s this attitude that has made us an industry leader and the #1 Diagnostic Lab in the US. For those joining us, we offer exciting and fast moving career opportunities where you can affect change at a rate unheard of in many organizations of our size and scope. While we invest in and develop technology to drive our innovations, our ongoing success relies on our people.

Duties and Responsibilities: Manager of Market Research

This position will support the franchises, customer marketing and customer experience by using internal Quest data, market data and/or market research to inform key business decisions.  The main purpose of this role is to turn data into insights that drive key decisions for the organization. The incumbent has accountability for business analytics and/or market research, which will encompass many disciplines that identify and validate the commercial decisions made during the lifecycle management of existing portfolios of services/solutions, as well as support new product development and market introduction.

1. Uses all relevant statistical and analytical software and research methods to analyze available data and form actionable recommendations that drive competitive advantage for Quest, its products and franchises.
2. By accessing publicly available data, analyzing proprietary customer information, healthcare trends and customer preference insights or leading primary market research, this individual will be able to identify trends and patterns in the data.
3. Works closely with the marketing teams in the clinical franchises as well as the Director of Marketing Analytics to derive insights from data that drive actionable marketing strategies and tactics.
4. Is able to appropriately select and use commonly used analytics tools.
5. Supports strategic project initiatives within the Clinical Franchise and Marketing organization, including participating in the development of annual operating planning, market level forecasting, and opportunity assessments
6. Uses advanced skills in PowerPoint, and proficient written and oral presentation skills, to present relevant evidence and analyses to support decision making
7. Leverages statistical and business analytic tools necessary to create robust support for solution development and deployment

Supervision Exercised: This position at creation has no direct reports

It is critical that the individual be able to contribute in a highly matrixed, cross-functional teams to contribute to evidence based-making.  It is essential that this individual be able to synthesize outputs from analytical tools and methods and communicate them to colleagues who are not subject matter experts in a way that they can determine appropriate actions they should take based on the derived insights. 

Qualifications:
Education Preferred: Bachelor degree required.Masters level degree in marketing research, mathematics, economics or related field (e.g. MBA, MPH, MS) preferred
Work Experience: 3-5 years in analytics, marketing, market research or finance in a business organization.3+ years analyzing large data sets to inform business decisions
manage multiple simultaneous projects and the flow of information across multiple work groups.
Ability to work collaboratively in a highly matrixed organization
Experience working in a regulated industry a plus.Abackground in life-sciences a plus since an understanding of the medical, policy and regulatory environment is essential.
Experience in cultivating information from publicly available sources, including the internet, public records, and third party sources
Project management experience highly desired.
Demonstrated proficiency with Microsoft Office suite of products, particularly Power Point, Word and Excel.
Ability to prepare and persuasively present clear and concise written communications, both in report and presentation formats.
Ability to make in person presentations clearly and effectively to large and small groups,
Other: Highly proficient in a variety of analytical software and statistical tools commonly used in business today.
Thorough understanding of statistics as it relates to analyzing data sets and understanding their limitations.
Team oriented – ability to motivate and work well with diverse, cross functional teams and in a matrix environment
Strong project management, skills; ability to manage multiple priorities simultaneously
Strong writing and communication skills
Proficiency with core business technology tools (MS Office, etc.)
Initiative – ability to independently problem solve and find resolutions

Lominger Competencies:
I: Technical Learning; Intellectual Horsepower; Learning on the Fly
II: Priority Setting; Planning; Time Management
III: Sizing up people; Standing Alone
IV: Action-Oriented
V: Written Communication
VI:; Negotiating; Composure

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