Hospital Laboratory Director, VA in Roanoke, VA at Quest Diagnostics

Date Posted: 11/27/2022

Job Snapshot

  • Location:
    1906 Belleview Avenue Southeast
    Roanoke, VA
  • Date Posted:
  • Function
  • Job Family
    Laboratory Operations
  • Remote
  • Position Type
    Regular Full-Time
  • Shift

Job Description

This position provides leadership and directs the training, development and supervision of laboratory personnel; plans and schedules the activities of the laboratory; assumes responsibility for the proper application of policies and procedures; and operates the laboratory on a cost-effective basis. The incumbent is accountable for the accuracy and reliability of all services provided by the laboratories under his/her supervision.   

  • Ensures that all testing performed under his/her supervision is according to established, approved procedures and quality control policies. 
  • Performs management tasks, in partnership with applicable centers of excellence, such as: 
    • Interviews, employs, terminates, or makes recommendations with regard to hiring or dismissal. 
  • Plans work schedules and assigns work based on availability of personnel, workload and makes adjustments to ensure continuous operations and productivity levels.  
  • Evaluates employee performance, recommends appropriate pay increases, handles grievances and work group performance. 
  • Coaches and counsels staff to assist in their professional development. 
  • Anticipates departmental needs in order to establish both long and short-range goals; provides direction to the employees to ensure implementation of plans and the meeting of goals; and measures compliance in collaboration with administration (Carilion Roanoke Memorial Hospital and Quest Diagnostics). 
  • Prepares written monthly reports of all laboratory activities and submits to the Director as directed. 
  • Establishes necessary budgetary controls and maintains costs within budgeting constraints. 
  • Supports and complies with all Carilion Roanoke Memorial Hospital, Quest Diagnostics and Hospital policies and procedures.  Accountable for implementation and employee compliance with policies and procedures. 
  • Implements and coordinates Point-of-Care-Testing (POCT) within the hospital. 
  • Makes recommendations for the purchase of capital equipment. 
  • Supports and participates in the hospital’s performance improvement process in an effort to continuously improve the quality of patient care. 
  • Investigates and resolves problems; informs Director of all major problems. 
  • Responsible for the maintenance and retention of all documents needed for Federal/State inspections; ensure successful inspections and initiate timely remedial action as appropriate.  Ensures that the laboratory maintains certification in all testing areas and retains its license. 
  • Executes Safety and Infectious Control Procedures to ensure patient, staff, and visitor safety. 
  • Promotes mutual respect and professionalism throughout the company and hospital. 
  • Ensures that client inquiries and problems are handled professionally and expeditiously. 
  • Other duties as assigned. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position. 

Required Work Experience:  

A proven performance record managing a hospital laboratory, with at least 5 years of management experience.   

Physical and Mental Requirements:  

Sitting, standing, walking, and able to operate motor vehicle. 


  • Detailed knowledge of laboratory operations. 
  • Detailed knowledge of and ability to develop laboratory CQI, Quality Management programs. 
  • Detailed knowledge of hospital financial operations as it relates to functioning of clinical laboratories. 
  • Detailed understanding of laboratory and hospital information systems, implementation plans, and interfaces. 


  • Demonstrated leadership and significant management skill in Laboratory Medicine. 
  • Ability to work with hospital and laboratory personnel in meeting the standards for clinical testing with respect to cost, service, and quality.   
  • Ability to lead subordinate staff in the performance of their duties. 
  • Ability to work with the System Laboratory Medical Director.  
  • Ability to work with and communicate effectively with physicians, hospital and company leadership, staff and customers. 

Master’s Degree prefered. Bachelors Degree required. 

MT (ASCP) or equivalent for certification as a general laboratory supervisor under C.L.I.A. 1967(Required)