Hospital Lab Supervisor - Microbiology - Hackensack, NJ req53378 in Hackensack, NJ at Quest Diagnostics

Date Posted: 3/21/2021

Job Snapshot

Job Description

Hospital Lab Supervisor - Hackensack, New Jersey - Monday to Friday, 1st shift

The Hospital Laboratory Supervisor provides oversight of laboratory staff and coordinates scheduling and utilization of department and shift of assigned responsibility. The Supervisor provides technical, administrative and logistical instruction and support. Maintains equipment, materials and supply inventories. Ensures accurate record keeping and procedures are in place. May conduct lab procedures, tests and perform research assistance. Ensures quality control and follow-up procedures are developed and implemented. Collects and analyzes data and prepares a variety of analyses and reports. Supervises, trains, and monitors competency and work assignments of lab personnel. Maintains knowledge and personal competency.  Ensures policies and practices meet all regulatory standards and requirements. Both General and Technical Supervisors must have experience and competency in laboratory testing. Technical Supervisors are responsible for technical oversight of specific disciplines and must qualify as required by CLIA regulations and CAP criteria as a Technical Supervisor.  General Supervisors are responsible for the day to day management of assigned laboratory areas, and need to be competent and meet qualifications to perform testing when needed.


  • Oversees staff and activities of the department, distributes/assigns work; determines priorities; schedules non-routine procedures; performs personnel related functions (hiring, firing, discipline, training, etc.). 
  • Maintains schedule to ensure minimum staffing levels are met for shift/department, contingency planning for critical staffing levels
  • Performs advanced/specialized tests and other related laboratory techniques. May duplicate work of others to confirm test results. Re-evaluates methodology, makes recommended changes and assists in test interpretation. Determines i further testing should be done on samples or if test should be repeated. 
  • Checks/approves all specialized and problem reports for accuracy. 
  • Initiates quality-control measures and monitors quality of work for adherence to laboratory standards.
  • Performs duties of technologist as necessitated by absence or peak workload.
  • Completes special projects as requested, e. g., validation/verification, surveys, statistical reports, studies, research, etc. 
  • Communicates and collaborates with Laboratory Manager to maintain safe and reliable laboratory performance
  • Collaborates with supply chain/procurement to maintain adequate and efficient levels of consumable and research inventory.
  • Leads process improvement through root cause analysis and problem solving
  • Knowledge of department metrics goals and actual performance, coordinates department activity to achieve metric goals



  • Technical Supervisor must minimally qualify under definitions within CLIA regulations,  possess a bachelor’s degree in medical technology, clinical laboratory science, or chemical, physical or biological science and 4 years training and experience in high-complexity testing in the respective specialty.  

Work Experience: 

  •  5+ years of experience in a chemistry and/or hematology laboratory environment.


  • Must be ASCP certified


  • Lean Six Sigma Principles/continuous improvement methodologies
  • Change Management
  • Project Management
  • Proficiency with key PC software (Word, Excel, PowerPoint)
  • Basic understanding of data analytics