Group Lead, Pre-Analytical Ops in Tampa, FL at Quest Diagnostics

Date Posted: 10/27/2022

Job Snapshot

  • Location:
    4225 East Fowler Avenue
    Tampa, FL
  • Date Posted:
  • Function
  • Job Family
    Specimen Processors
  • Remote
  • Position Type
    Regular Full-Time
  • Shift

Job Description

Schedule coordination, general supervision of all Pre-Analytical Assistants, providing input to supervisors for performance review and disciplinary action. May also conduct process and compliance audits. Typically leads 8 - 12 employees. May be responsible for performing all duties listed below in the absence of a supervisor. 
  • Demonstrates a proficiency and understanding of all job duties in Tech Ops department. 
  • Troubleshoot complex problems as they apply to their job. 
  • Familiar with unusual requests, and be able to resolve or refer them appropriately. 
  • Assist the supervisor(s) in prioritizing work assignments.  
  • Assures optimum utilization of human resources and that all job responsibilities are addressed for each shift. Including staffing for weekends and holidays. 
  • Assist the Supervisor(s) in monitoring the production and activity of employees in order to meet departmental deadlines. 
  • Assist the Supervisor(s) in the coaching for improved performance, providing appropriate feedback to all PAA’s and maintaining a positive work environment. 
  • Assist all PAA’s in proper specimen handling selection, equipment maintenance, and problem resolution. 
  • Answers and clarifies all employee questions (including laboratory personnel) regarding processing. Must be able to work effectively with the technical departments to resolve problems and gain cooperation. 
  • Provides appropriate feedback to supervisor(s) when problems arise. Make suggestions and recommendations to enhance workflow. 
  • Completes appropriate shift paperwork, setting up for production, and ensuring their staff has cleaned up at the end of the shift. 
  • Helps to keep department overtime to a minimum. 
  • Monitors supply inventory, ordering supplies as needed. 
  • Repairs and maintains department equipment and notifying appropriate personnel when repairs beyond the general scope are required. 
  • Assist in or performing all training, cross-training and department auditing functions as assigned by the supervisor(s). 
  • Complies with and assists supervisor(s) in ensuring that all Quest Diagnostics Incorporated and Specimen Processing policies and procedures are adhered to. 
  • Perform all other job duties as assigned. 

Required Work Experience:   3 years experience in a laboratory environment.  Preferred Work Experience:   Specimen Processing or Tech Ops experience preferred.  Physical and Mental Requirements:   N/A Knowledge:   Medical background preferred which includes medical terminology applicable to a clinical laboratory.  Skills:   N/A

High School Diploma or Equivalent(Required)