Group Lead Lab Assoc - Sun-Thur - Evenings - Marlborough, MA req56299 in Marlborough, MA at Quest Diagnostics

Date Posted: 1/1/2021

Job Snapshot

Job Description

Look for more than answers.  Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.

As a Lab Technician you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.

At Quest, Lab Technicians play an essential role in our success and in the services we provide. As a career, we offer a unique opportunity to develop your career with the #1 Diagnostic Lab in the US. We are tech driven, and we’re creating the lab of the future – an environment where you can deliver cutting edge diagnostics and help us drive new discoveries and breakthroughs.


 The Lab Assoc Group Lead is responsible for the activities and personnel of the Sample Preparation area within the Quest Diagnostics complex during the weekend hours and functions as Assistant Supervisor during the weekdays. Incumbent ensures that all specimens and samples received are processed in accordance with policies and/or procedures established by the clinical and technical departments and are provided to the various departments in a ready to test" condition where applicable. Incumbent is expected to meet all established completion times and/or processing times in a zero defects" manner.


  • Ensures that the selection and training of weekend personnel is handled in a manner consistent with the error free nature of the work to be performed, good medical laboratory practice, and in accordance with all corporate and department policies and procedures.

  • Implements and enforces standards of performance and performance monitoring/reporting systems as necessary to ensure high levels of productivity and smooth operation of the department and provide regular production reporting information as needed. This area includes implementations necessary to comply with inspection, licensing and certification procedures.

  • Ensures all policies and procedures related to the preparation of sample or specimen material received for delivery to the appropriate laboratory within Quest Diagnostics are followed. This includes implementation of training programs, preparation procedures, equipment operations guidelines and protocols.

  • Ensures that all corporate and departmental procedures are followed and supported.

  • Implements problem identification, isolation and solution mechanisms as needed to ensure error free work and prompt handling of unusual situations.

  • Conducts such project oriented activities and tasks as management may assign from time to time.

  • Establishes an open management environment within the department ensuring that the individual employee is treated with respect, dignity, and consideration by all members of the Quest Diagnostics team.

  • Performs other ancillary duties as assigned by a competent authority.

  • Adheres to all established laboratory safety requirements.

  • Required to use (a) personal protective equipment, including Latex Gloves, (b) engineering controls and/or (c) work practice controls as directed by management.


  • Three to five years of progressively responsible experience in related environment required. Formal education may be substituted in part for experience.

  • Ability to deal with patient/client information with discretion.

  • Ability to work well under pressure and in situations of stress.

  • Ability to work well with other supervisors, peers, subordinates and clients.

  • Good verbal and written communication skills.

  • Broad knowledge of laboratory operations and procedures required.

  • Required to handle biological specimens

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